SMA SUNNY BOY 3.8-US User Manual page 61

SMA Solar Technology America LLC
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If you have technical problems with our products, please contact the SMA Service Line. We require
the following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter (if applicable)
• Type and number of PV modules connected
• Mounting location and altitude of the inverter
• Inverter message
• Optional equipment, e.g. communication products
• If necessary, system name in the Sunny Portal
• If necessary, access data in the Sunny Portal
• Operating mode of the multifunction relay
United SMA Solar Technology
States/ Esta- America LLC
dos Unidos
Rocklin, CA
Canada/ SMA Solar Technology
Canadá Canada Inc.
Mississauga
User Manual
Toll free for USA, Canada and Puerto Rico / Llamada gra-
tuita en EE. UU., Canadá y Puerto Rico:
+1 877-MY-SMATech (+1 877-697-6283)
International / Internacional: +1 916 625-0870
Toll free for Canada / gratuit pour le Canada:
+1 877-MY-SMATech (+1 877-697-6283)
SB30-77-1SP-US-40-BA-en-11
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