SMA SUNNY BOY 3.8-US User Manual page 34

8 Troubleshooting
Event number
701
1001
1302
1501
40 SB30-77-1SP-US-40-BA-en-11
Message, cause and corrective measures
Frq. not permitted > Check parameter
The power frequency is not within the permissible range. The inverter has dis-
connected from the utility grid.
Corrective measures:
• If possible, check the power frequency and observe how often
fluctuations occur.
If fluctuations occur frequently and this message is displayed often,
contact the grid operator and request approval to change the operating
parameters of the inverter.
If the grid operator gives his approval, discuss any changes to the
operating parameters with Service (see Section 11 "Contact", page 67).
L/N swapped > Check connection
The connection of L and N is swapped.
Corrective measures:
• Ensure that L and N are correctly connected (see installation manual).
Waiting for grid voltage > Installation failure grid connection > Check
grid and fuses
L or N not connected.
Corrective measures:
• Ensure that L and N are connected (see installation manual).
• Ensure that the AC conductors are not damaged and correctly connected
(see installation manual).
• Make sure that the circuit breaker is switched on.
Reconnection fault grid
The changed country data set or the value of a parameter you have set does
not correspond to the local requirements. The inverter cannot connect to the
utility grid.
Corrective measures:
• Ensure that the country data set has been configured correctly. To do this,
select the parameter Set country standard and check the value.
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