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User Manual SUNNY BOY 3.0-US / 3.8-US / 5.0-US / 6.0-US / 7.0-US / 7.7-US S U N N Y B ENGLISH SBxx-US-1XP-40-BA-en-12 | Version 1.2...
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All such representations or warranties are expressly disclaimed. Neither SMA Solar Technology America LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shall be liable for any indirect, incidental, or consequential damages under any circumstances.
SMA Solar Technology America LLC Table of Contents Table of Contents Information on this Document..........Validity ........................Target Group......................Content and Structure of this Document ..............Levels of warning messages ..................Symbols in the Document ..................Typographies in the document ..................
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Activating of the Rapid Shutdown DC discharge function ........35 4.15 Configuring the Modbus Function................36 4.16 Setting SMA OptiTrac Global Peak ................. 36 4.17 Deactivating the Arc-Fault Circuit Interrupter (AFCI)..........37 4.18 Saving the Configuration in a File................37 4.19...
1 Information on this Document Information on this Document Validity This document is valid for: • SB3.0-1SP-US-40 (Sunny Boy 3.0-US) • SB3.8-1SP-US-40 (Sunny Boy 3.8-US) • SB5.0-1SP-US-40 (Sunny Boy 5.0-US) • SB6.0-1SP-US-40 (Sunny Boy 6.0-US) • SB7.0-1SP-US-40 (Sunny Boy 7.0-US) •...
1 Information on this Document SMA Solar Technology America LLC DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
"SMA Modbus® Interface" Technical Information List with the product specific SMA Modbus registers "SMA Modbus® Interface" Technical Information Information on the commissioning and configuration of the SMA Modbus interface "SunSpec® Modbus® Interface" Technical Information List with the product specific SunSpec Modbus registers "SunSpec®...
Alterations to the product, e.g. changes or modifications, are only permitted with the express written permission of SMA. Unauthorized alterations will void guarantee and warranty claims and in most cases terminate the operating license. SMA shall not be held liable for any damage caused by such changes.
SMA Solar Technology America LLC 2 Safety The enclosed documentation is an integral part of this product. Keep the documentation in a convenient place for future reference and observe all instructions contained therein. The type label must remain permanently attached to the product.
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2 Safety SMA Solar Technology America LLC CAUTION Risk of burns from hot surfaces The surface of the inverter can get very hot. Touching the surface can result in burns. • Mount the inverter in such a way that it cannot be touched inadvertently.
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SMA Solar Technology America LLC 2 Safety Electrical installations (for North America) All installations must conform with the laws, regulations, codes and standards applicable in the ® jurisdiction of installation (e.g. National Electrical Code ANSI/NFPA 70 or Canadian ® Electrical Code CSA-C22.2.).
3 Product Overview SMA Solar Technology America LLC Product Overview Product Description S U N N Y B N Y B S U N Figure 1: Design of the inverter Position Designation Power Unit Enclosure lid of the Power Unit...
SMA Solar Technology America LLC 3 Product Overview Position Designation Additional type label The additional type label must remain permanently attached to the prod- uct. You will find the following information on the additional type label: • Identification key (PIC) for registration in Sunny Portal •...
SMA Speedwire The product is equipped with SMA Speedwire as standard. SMA Speedwire is a type of communication based on the Ethernet standard. SMA Speedwire is designed for a data transfer rate of 100 Mbps and enables optimum communication between Speedwire devices within systems.
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The SMA Cellular LTE Modem Kit transmits up to four times a day a limited amount of data to Sunny Portal. The standard term of the mobile data plan for the SMA Cellular LTE Modem Kit is five years.
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ANSI C12.20 includes an energy meter. The inverter must be equipped either with the SMA Cellular LTE Modem Kit or SMA RS485 Module to operate the SMA Revenue Grade Meter Kit. The inverter type "SBx.x-1TP-US-40" is equipped with an energy meter as standard.
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The SMA Sensor Module has different interfaces for connecting various sensors (i.e. temperature sensor, irradiation sensor, anemometer or energy meter). The SMA Sensor Module converts the signals of the connected sensors and transmits them to the inverter. The SMA Sensor Module can be retrofitted.
3 Product Overview SMA Solar Technology America LLC LED Signals The LEDs indicate the operating state of the inverter. LED signal Explanation The green LED is flashing Waiting for feed-in conditions (two seconds on and The conditions for feed-in operation are not yet met. As soon as the two seconds off)
SMA Solar Technology America LLC 3 Product Overview Display messages Display message Explanation Package Installed firmware version and configured country data set Product serial number Hardware version of the product FW-HP Firmware version of the central processing unit FW-KP Firmware version of the communication processor...
☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
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2. If your end device has not a WPS function: • Search for WLAN networks with your end device. • Select the SSID of the inverter SMA[serial number] in the list with the found WLAN networks. • Enter the inverter WLAN password. Within the first ten feed-in hours and prior to completing the configuration by means of the installation assistant, you must use the standard WLAN password SMA12345.
☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
After the IP address has been confirmed by pressing the enter key, a message might appear indicating that the connection to the user interface of the inverter is not secure. SMA guarantees that calling up the user interface is secure. • Continue loading the user interface.
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SMA Solar Technology America LLC 4 Operation Procedure: 1. Activate the display. Tap on the enclosure lid of the Connection Unit once. ☑ The backlight is switched on. 2. To move to the next message, tap on the enclosure lid of the Connection Unit once.
4 Operation SMA Solar Technology America LLC Start Page Design of the User Interface Figure 2: Start page design of the user interface (example) SBxx-US-1XP-40-BA-en-12 User Manual...
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User settings Provides the following functions, depending on the user group logged in: • Starting the installation assistant • SMA Grid Guard login • Logout Help Provides the following functions: • Displaying information on Open Source licenses used • Link to the website of SMA User Manual SBxx-US-1XP-40-BA-en-12...
4 Operation SMA Solar Technology America LLC Posi- Designation Description tion Status bar Displays the following information: • Inverter serial number • Inverter firmware version • IP address of the inverter within the local network and/or IP address of the inverter during WLAN connection •...
SMA Solar Technology America LLC 4 Operation Procedure: 1. Activate the user interface (see Section 4.1, page 20). 2. Log into the user interface (see Section 4.2, page 24). 3. Select the menu Data. 4. Select the folder Data. 5. To call up the data, select the respective folder and click on the required file.
Requirement: ☐ When configuring after completion of the first ten feed-in hours or after exiting the installation assistant, the SMA Grid Guard code must be available in order to change the grid-relevant parameters (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). Procedure: 1.
SMA Solar Technology America LLC 4 Operation Procedure: 1. If no load is connected to the outlet, connect a load. 2. Turn the switch of the outlet to secure power supply operation. 3. Wait one minute. ☑ The inverter commences secure power supply operation. As soon as the inverter supplies the outlet with power, the green LED flashes (1.5 s on and 0.5 s off) and the message SPS-mode...
4 Operation SMA Solar Technology America LLC 2. Log in as Installer. 3. Start the installation assistant (see Section 4.6, page 29). 4. Select Network configuration. 5. Select WPS for WLAN network button in the WLAN tab. 6. Select Activate WPS. 7. Select Save and next and exit the installation assistant.
SMA Solar Technology America LLC 4 Operation Requirement: ☐ If the WLAN function was previously switched off completely, the inverter must be connected to a computer or router via Ethernet. Procedure: • To switch on the WLAN direct connection, in the parameter group PV system communication >...
• Use the user interface for the configuration of the inverter. Requirements: ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
SMA Solar Technology America LLC 4 Operation Accepting the settings Saving the made settings is indicated by an hourglass symbol on the user interface. If the DC voltage is sufficient, the data is transferred directly to the inverter and accepted. If the DC voltage is too low (e. g.
4.16 Setting SMA OptiTrac Global Peak For partially shaded PV modules, you should set the interval at which the inverter is to optimize the MPP of the PV system. If you do not want to use SMA OptiTrac Global Peak feature, you can deactivate the feature.
Section 4.18 "Saving the Configuration in a File", page 37). When saving, only the device parameters will be adopted, not any passwords. Requirements: ☐ The SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). ☐ Changes to grid-relevant parameters must be approved by the responsible grid operator.
The update file is, for example, available for download on the product page of the inverter at www.SMA-Solar.com. Make sure that only the update file to which the inverter is to be updated must be saved on the USB flash drive.
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SMA Solar Technology America LLC 4 Operation DANGER Danger to life due to high voltages • Disconnect the inverter from any voltage sources and open the enclosure lid of the Connection Unit (see the inverter installation manual). 4. Insert the USB flash drive in the USB port on the communication assembly.
5 Cleaning the Inverter SMA Solar Technology America LLC Cleaning the Inverter NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components. • Clean the product and all its components only with a cloth moistened with clear water.
Installer. The password for the user group Installer is the same as the system password in Sunny Portal. Procedure: 1. Request PUK (application form available at www.SMA-Solar.com). 2. Activate the user interface (see Section 4.1, page 20). 3. Enter the PUK instead of the password into the field Password.
6 Troubleshooting SMA Solar Technology America LLC Event Messages Event number Message, cause and corrective measures 101 to 105 Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
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SMA Solar Technology America LLC 6 Troubleshooting Event number Message, cause and corrective measures 401 to 404 Grid fault The inverter has disconnected from the utility grid. A stand-alone grid or a very large change in the power frequency was detected.
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6 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures Frq. not permitted > Check parameter The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: •...
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SMA Solar Technology America LLC 6 Troubleshooting Event number Message, cause and corrective measures 3301 to 3303 Unstable operation There is not enough power at the DC input of the inverter for stable operation. The inverter cannot connect to the utility grid.
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6 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures 3601 High discharge curr. > Check generator The leakage current of the inverter and the PV array is too high. There is a ground fault, a residual current or a malfunction.
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SMA Solar Technology America LLC 6 Troubleshooting Event number Message, cause and corrective measures 4301 Electric arc detected > Check DC generator The inverter has detected an electric arc. The inverter interrupts grid feed-in and cannot connect to the utility grid.
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Corrective measures: • Retry update. • For WLAN connection, improve the WLAN connection quality (e.g. via SMA Antenna Extension Kit) or establish connection with the inverter via Ethernet. • If this message is displayed again, contact the Service (see Section 8, page 67).
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SMA Solar Technology America LLC 6 Troubleshooting Event number Message, cause and corrective measures 7347 Incompatible file The configuration file is not suitable for this inverter. Corrective measures: • Ensure that the selected configuration file is suitable for this inverter.
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• Ensure that the energy meter is correctly integrated into the same network as the inverter (see energy meter manual). • For WLAN connection, improve the WLAN connection quality (e.g. via SMA Antenna Extension Kit) or connect the inverter with the DHCP server (router) via Ethernet. 8003...
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9003 Grid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code. User Manual SBxx-US-1XP-40-BA-en-12...
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• The DC voltage at the DC input is not sufficient to run the main CPU. Corrective measures: • Enter the SMA Grid Guard code. • Ensure that at least the DC start voltage is available (green LED is flashing, pulsing or glowing).
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SMA Solar Technology America LLC 6 Troubleshooting Event number Message, cause and corrective measures 10248 to 10249 Load reduced through device reduction or increase of query interval The network is busy. Data exchange between the devices is not at an optimum and is greatly delayed.
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6 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures 10253 [Interface]: connection speed goes to [100 Mbit / 10 Mbit] The data transfer rate has changed. The cause for the status [10 Mbit] can be a defective plug, a defective cable or the pulling or plugging of the network connector.
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• If this message is displayed often, improve the WLAN connection by using a WLAN repeater (e.g. SMA Antenna Extension Kit). 10339 Webconnect enabled The inverter can communicate with Sunny Portal without an additional SMA communications product (e.g. Cluster Controller). 10340 Webconnect disabled The Webconnect function has been switched off.
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• Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10343 Webconnect error: Default gateway not configured It is likely that there is an error in the network settings.
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• Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10347 Stun server DNS resolution failed It is likely that there is an error in the network settings.
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• Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10350 Webconnect error: Registration rejected by SIP registrar It is likely that there is an error in the network settings.
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– Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10353 Webconnect error: registration of the SIP registry has not responded It is likely that there is an error in the network settings or a Sunny Portal mainte- nance message is present.
6 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures 27331 Update transport started The inverter has successfully started the update. 27332 Update transport successful The update file has been successfully transferred to the communication compo- nent.
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SMA Solar Technology America LLC 6 Troubleshooting • If the voltage measurement was not successful, check the PV system via insulation resistance measurement for ground faults. Test by Measuring the Voltage Proceed as follows to check each string in the PV system for ground faults.
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6 Troubleshooting SMA Solar Technology America LLC Location of the ground fault The example shows a ground fault between the second and third PV module. V = 200 V V = 300 V 100 V 100 V 100 V 100 V...
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SMA Solar Technology America LLC 6 Troubleshooting Calculating the insulation resistance The expected total resistance of the PV system or of an individual string can be calculated using the following formula: total The exact insulation resistance of a PV module can be obtained from the module manufacturer or the datasheet.
6 Troubleshooting SMA Solar Technology America LLC 12. Recommission the inverter (see inverter installation manual). 13. If the inverter still displays an insulation error, contact the Service (see Section 8, page 67). The PV modules might not be suitable for the inverter in the present quantity.
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SMA Solar Technology America LLC 6 Troubleshooting 5. Log into the user interface as an Installer (see Section 4.2, page 24). 6. Reset the operation inhibition by setting one of the following parameters: • Select the parameter Reset operating data and set to Reset operation inhibition.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications made to this equipment not expressly approved by SMA Solar Technology America LLC may void the FCC authorization to operate this equipment. IC Compliance This Class B digital apparatus complies with Canadian ICES-003.
SMA Solar Technology America LLC 8 Contact Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Device type • Serial number •...