Information that is important for a specific topic or goal, but is not safety-relevant Indicates a requirement for meeting a specific goal Desired result A problem that might occur Additional Information Links to additional information can be found at www.SMA-Solar.com: Document title Document type Mounting, installation, commissioning and decommissioning Installation Manual SB30-77-1SP-US-40-BA-en-11...
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"Webconnect Systems in Sunny Portal" User Manual Registration in Sunny Portal "SMA Modbus® Interface" Technical Information Information on the commissioning and configuration of the SMA Modbus interface "SunSpec® Modbus® Interface" Technical Information Information on the commissioning and configuration of the SunSpec Modbus interface "SMA Modbus®...
, Section 690.35, requires that both positive and negative conductors have overcurrent protection for ungrounded PV arrays. The product must only be used in countries for which it is approved or released by SMA and the grid operator. Use this product only in accordance with the information provided in the enclosed documentation and with the locally applicable standards and directives.
SMA Solar Technology America LLC 2 Safety The type label must remain permanently attached to the product. Safety Information This section contains safety information that must be observed at all times when working on or with the product. To prevent personal injury and property damage and to ensure long-term operation of the product, read this section carefully and observe all safety information at all times.
3 Product Description SMA Solar Technology America LLC Product Description Sunny Boy The Sunny Boy is a transformerless PV inverter which converts the direct current of the PV array to grid-compliant alternating current and feeds it into the utility grid.
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The type label uniquely identifies the inverter. You will require the information on the type label to use the product safely and when seeking customer support from the SMA Service Line. The type label must remain permanently attached to the product. You will find the following information on the type label: •...
SMA Speedwire The inverter is equipped with SMA Speedwire as standard. SMA Speedwire is a type of communication based on the Ethernet standard. This enables inverter-optimized 10 or 100 Mbit data transmission between Speedwire devices in PV systems and the user interface of the inverter.
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The inverter is equipped with a Modbus interface. The Modbus interface is deactivated by default and must be configured as needed. The Modbus interface of the supported SMA devices is designed for industrial use and has the following tasks: • Remote query of measured values •...
3 Product Description SMA Solar Technology America LLC Secure power supply operation You can connect an external outlet and a switch to the inverter in order to activate the outlet. In case of a grid failure, the outlet supplies a load with current from the PV system. When the outlet is activated via the switch, the load is supplied with current from the PV system.
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SMA Solar Technology America LLC 3 Product Description Status Explanation Green LED flashing: 2 s on Waiting for connection conditions 2 s off The conditions for feed-in operation are not yet met. As soon as the conditions are met, the inverter will start feed- in operation.
4 Operation of the Inverter SMA Solar Technology America LLC Operation of the Inverter Activating and Operating the Display You can activate and operate the display by tapping on the enclosure lid of the Connection Unit. Procedure: 1. Activate the display. Tap on the enclosure lid of the Connection Unit once.
SMA Solar Technology America LLC 4 Operation of the Inverter Do not connect loads that require a stable electricity supply to the outlet for secure power supply operation Secure power supply operation must not be used for loads that require a stable electricity supply.
Firefox (as of version 25), Safari (as of version iOS 7) or Google Chrome (as of version 29). ☐ The personal SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten operating hours (see "Application for SMA Grid Guard Code"...
Explorer (as of version 10), Safari (as of version 7), Opera (as of version 17) or Google Chrome (as of version 30). ☐ The personal SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten operating hours (see certificate "Application for SMA Grid Guard Code"...
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• Alternative access address for Apple products: SMA[serial number].local (e.g. SMA2130019815.local) • Alternative access address for certain Windows products: SMA[serial number] (e.g. SMA2130019815) Requirements: ☐ The inverter must be connected to the local network via a network cable (e.g. via a router).
Firefox (as of version 25), Safari (as of version iOS 7) or Google Chrome (as of version 29). ☐ The personal SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours (see certificate "Application for SMA Grid Guard Code"...
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5 Using the Inverter User Interface SMA Solar Technology America LLC 4. In the Repeat password field, enter the new password again. 5. Select Login. ☑ The Configuring the Inverter page or the user interface start page opens. Log in as the User or Installer 1.
SMA Solar Technology America LLC 5 Using the Inverter User Interface Start Page Design of the User Interface Figure 2: Start Page Design of the User Interface User Manual SB30-77-1SP-US-40-BA-en-11...
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5 Using the Inverter User Interface SMA Solar Technology America LLC Position Designation Description Menu Provides the following functions: • Home Opens the user interface homepage • Instantaneous values Current measured values of the inverter • Device Parameters The various operating parameters of the inverter can be viewed and configured here depending on the user group.
Designation Description Help Provides the following functions: • Displaying information on Open Source licenses used • Link to the website of SMA Status bar Displays the following information: • Inverter serial number • Inverter firmware version • IP address of the inverter within the local network...
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Configuration field You can make settings in this field. Requirement: ☐ When configuring after completion of the first ten operating hours, the SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). Procedure: 1. Activate the user interface (see Section 5.1, page 20).
SMA Solar Technology America LLC 5 Using the Inverter User Interface Changing the Password The password for the inverter can be changed for both user groups. Furthermore, the user group Installer can change the password for the user group User as well as its own password.
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3. Call up the menu Device Parameters. 4. Select [Edit parameters]. 5. Log in using the SMA Grid Guard code to change those parameters designated by a lock (only for installers): • Select the menu User Settings (see Section 5.3, page 25).
SMA Solar Technology America LLC 6 Configuration of the Inverter Accepting the settings Saving the made settings is indicated by an hourglass symbol on the user interface. If the DC voltage is sufficient, the data is transferred directly to the inverter and accepted. If the DC voltage is too low (e. g.
6 Configuration of the Inverter SMA Solar Technology America LLC Changing the Operating Mode of the Multifunction Relay The default operating mode of the multifunction relay is Fault indication (FltInd) . If you decide to use another operating mode and have established the correct electrical connection for this operating mode and the associated connection variant, you will have to change the operating mode of the multifunction relay and make other settings, if necessary.
Setting SMA OptiTrac Global Peak For partially shaded PV modules, you should set the interval at which the inverter is to optimize the MPP of the PV system. If you do not want to use SMA OptiTrac Global Peak feature, you can deactivate the feature.
Configuration in a File", page 34). When saving, only the device parameters will be adopted, not any passwords. Requirements: ☐ The SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). ☐ Changes to grid-relevant parameters must be approved by the responsible grid operator.
SMA Solar Technology America LLC 6 Configuration of the Inverter Procedure: • In the parameter group Device > Operation, select the parameter Dynamic power display via green LED and set this to Off. 6.10 Switching WLAN On and Off The inverter is equipped with an activated WLAN interface as standard. If you do not want to use WLAN, you can switch the WLAN function off and switch it on again whenever needed.
7 Cleaning the Inverter SMA Solar Technology America LLC Cleaning the Inverter Damage to the display or the type label due to the use of cleaning agents • If the inverter is dirty, clean the enclosure, the enclosure lid of the Connection Unit, the enclosure lid of the Power Unit, the type label, the display and the LEDs with a damp cloth and clear water only.
Installer. The password for the user group Installer is the same as the system password in Sunny Portal. Procedure: 1. Request PUK (application form available at www.SMA-Solar.com). 2. Activate the user interface (see Section 5.1, page 20). 3. Enter the PUK instead of the password into the field Password.
8 Troubleshooting SMA Solar Technology America LLC Event Messages Event number Message, cause and corrective measures 101 to 105 Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
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SMA Solar Technology America LLC 8 Troubleshooting Event number Message, cause and corrective measures 401 to 404 Grid fault The inverter has disconnected from the utility grid. A stand-alone grid or a very large change in the power frequency was detected.
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8 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures Frq. not permitted > Check parameter The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: •...
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SMA Solar Technology America LLC 8 Troubleshooting Event number Message, cause and corrective measures 3301 to 3303 Unstable operation There is not enough power at the DC input of the inverter for stable operation. The inverter cannot connect to the utility grid.
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8 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures 3601 High discharge curr. > Check generator The leakage current of the inverter and the PV array is too high. There is a ground fault, a residual current or a malfunction.
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SMA Solar Technology America LLC 8 Troubleshooting Event number Message, cause and corrective measures 4301 Electric arc detected > Check DC generator The inverter has detected an electric arc. The inverter interrupts grid feed-in and cannot connect to the utility grid.
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Corrective measures: • Retry update. • For WLAN connection, improve the WLAN connection quality (e.g. via SMA Antenna Extension Kit) or establish connection with the inverter via Ethernet. • If this message is displayed again, contact the Service (see Section 11 "Contact", page 67).
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SMA Solar Technology America LLC 8 Troubleshooting Event number Message, cause and corrective measures 7347 Incompatible file The configuration file is not suitable for this inverter. Corrective measures: • Ensure that the selected configuration file is suitable for this inverter.
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• Ensure that the energy meter is correctly integrated into the same network as the inverter (see energy meter manual). • For WLAN connection, improve the WLAN connection quality (e.g. via SMA Antenna Extension Kit) or connect the inverter with the DHCP server (router) via Ethernet. 8003...
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9003 Grid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code. User Manual SB30-77-1SP-US-40-BA-en-11...
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• The DC voltage at the DC input is not sufficient to run the main CPU. Corrective measures: • Enter the SMA Grid Guard code. • Ensure that at least the DC start voltage is available (green LED is flashing, pulsing or glowing).
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SMA Solar Technology America LLC 8 Troubleshooting Event number Message, cause and corrective measures 10248 to 10249 Load reduced through device reduction or increase of query interval The network is busy. Data exchange between the devices is not at an optimum and is greatly delayed.
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8 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures 10253 [Interface]: connection speed goes to [100 Mbit / 10 Mbit] The data transfer rate has changed. The cause for the status [10 Mbit] can be a defective plug, a defective cable or the pulling or plugging of the network connector.
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• If this message is displayed often, improve the WLAN connection by using a WLAN repeater (e.g. SMA Antenna Extension Kit). 10339 Webconnect enabled The inverter can communicate with Sunny Portal without an additional SMA communications product (e.g. Cluster Controller). 10340 Webconnect disabled The Webconnect function has been switched off.
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• Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10343 Webconnect error: Default gateway not configured It is likely that there is an error in the network settings.
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• Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10347 Stun server DNS resolution failed It is likely that there is an error in the network settings.
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• Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10350 Webconnect error: Registration rejected by SIP registrar It is likely that there is an error in the network settings.
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– Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10353 Webconnect error: registration of the SIP registry has not responded It is likely that there is an error in the network settings or a Sunny Portal mainte- nance message is present.
8 Troubleshooting SMA Solar Technology America LLC Event number Message, cause and corrective measures 27331 Update transport started The inverter has successfully started the update. 27332 Update transport successful The update file has been successfully transferred to the communication compo- nent.
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SMA Solar Technology America LLC 8 Troubleshooting 4. Unlock and remove the plug. 5. Unscrew the screws with a Torx screwdriver (TX 20). 6. Remove the fan guard from the enclosure opening. 7. Remove the fan from the fan guard. To do this, slightly raise the locking tabs and push the fan slightly forward.
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8 Troubleshooting SMA Solar Technology America LLC Installing the Fan 1. Lead the cable into the fan guard and hold the cable at the plug under tension. 2. Insert the fan into the fan guard until it locks into place under the locking tabs. To do this, one arrow must point backwards and one arrow must point upwards.
SMA Solar Technology America LLC 8 Troubleshooting 6. Reattach the cover of the plug. To do this, insert the locking tabs of the cover into the guide rails and push the cover to the left. Checking the PV System for Ground Faults If the inverter displays the event numbers 3501, 3601 or 3701, there could be a ground fault.
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8 Troubleshooting SMA Solar Technology America LLC • Measure the voltage between the negative terminal and the ground potential (PE). • Measure the voltage between the positive and negative terminals. If the following results are present at the same time, there is a ground fault in the PV system: ☑...
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SMA Solar Technology America LLC 8 Troubleshooting Calculating the insulation resistance The expected total resistance of the PV system or of an individual string can be calculated using the following formula: total The exact insulation resistance of a PV module can be obtained from the module manufacturer or the datasheet.
8 Troubleshooting SMA Solar Technology America LLC Resetting the Operation Inhibition after Detection of an Arc Fault If the red LED is glowing and the event number 4301 is shown on the display and/or in the event list on the user interface of the inverter, the inverter has detected an electric arc and interrupts feed- in operation.
Requirement: ☐ An update file with the desired inverter firmware must be available. The update file is, for example, available for download on the product page of the inverter at www.SMA-Solar.com. Procedure: 1. Activate the user interface (see Section 5.1, page 20).
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8 Troubleshooting SMA Solar Technology America LLC 5. Commission the inverter (see inverter installation manual). ☑ During start-up phase of the inverter, the desired firmware is being installed. At the same time, the status of the update is shown in the display: Update status: xxxxxxx ☑...
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(e.g. irradiation, ambient tem- perature, cell temperature, wind speed or S0 meters). SMA Antenna Exten- Accessory set for one SMA inverter for the EXTANT-US-40 sion Kit optimization of the SMA inverter’s WLAN radio range.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. The user is cautioned that changes or modifications not expressly approved by SMA Solar Technology America LLC could void the user’s authority to operate this equipment. IC Compliance This Class B digital apparatus complies with Canadian ICES-003.
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SMA Solar Technology America LLC 11 Contact 11 Contact If you have technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: • Inverter device type • Inverter serial number •...
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