SMA SUNNY BOY 3.0-US User Manual

SMA SUNNY BOY 3.0-US User Manual

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User Manual
SUNNY BOY 3.0-US / 3.8-US / 5.0-US /
6.0-US / 7.0-US / 7.7-US
S U N
N Y B
O Y
ENGLISH
SBxx-US-1XP-41-BA-en-11 | Version 1.1

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  • Page 1 User Manual SUNNY BOY 3.0-US / 3.8-US / 5.0-US / 6.0-US / 7.0-US / 7.7-US S U N N Y B ENGLISH SBxx-US-1XP-41-BA-en-11 | Version 1.1...
  • Page 2 SMA Solar Technology AG Legal Provisions The information contained in these documents is the property of SMA Solar Technology AG. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior written permission of SMA Solar Technology AG.
  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document..........Validity ........................Target Group......................Content and Structure of this Document ..............Levels of Warning Messages ..................Symbols in the Document ..................Typographies in the Document.................. Designation in the document ..................
  • Page 4 Table of Contents SMA Solar Technology AG 4.12 Changing the Password..................... 38 4.13 Changing Operating Parameters................38 4.14 Configuring the Country Data Set................39 4.15 Configuring the Rapid Shutdown Function ............... 40 4.16 Changing the Operating Mode of the Multifunction Relay ........41 4.17...
  • Page 5: Information On This Document

    You will find the latest version of this document and further information on the product in PDF format and as eManual at www.SMA-Solar.com. You can also call up the eManual via the user interface of the product.
  • Page 6: Symbols In The Document

    1 Information on this Document SMA Solar Technology AG CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE Indicates a situation which, if not avoided, can result in property damage. Symbols in the Document...
  • Page 7: Additional Information

    Information about how to activate and to set the grid supporting fea- tures according to UL 1741 SA "Efficiency and Derating" Technical Information Efficiency and derating behavior of the SMA inverters "Parameters and Measured Values" Technical Information Overview of all inverter operating parameters and their configura- tion options "SMA and SunSpec Modbus®...
  • Page 8: Safety

    Any other application may cause personal injury or property damage. Alterations to the SMA products, e.g., changes or modifications, are only permitted with the express written permission of SMA Solar Technology AG. Unauthorized alterations will void guarantee and warranty claims and in most cases terminate the operating license.
  • Page 9: Important Safety Instructions

    SMA Solar Technology AG assumes no responsibility for the compliance or non- compliance with such laws or codes in connection with the installation of the product.
  • Page 10 2 Safety SMA Solar Technology AG DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages (e. g. in the event of a flash of lightning) can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is no surge protection.
  • Page 11 SMA Solar Technology AG 2 Safety CAUTION Risk of burns from hot surfaces The surface of the inverter can get very hot. Touching the surface can result in burns. • Mount the inverter in such a way that it cannot be touched inadvertently.
  • Page 12 Sunny Portal or the use of FTP push. High costs for the Internet connection can be the result. • SMA Solar Technology AG recommends using an Internet flat rate. NOTICE Damage to the product due to cleaning agents The use of cleaning agents may cause damage to the product and its components.
  • Page 13: Product Overview

    SMA Solar Technology AG 3 Product Overview Product Overview Product Description S U N N Y B N Y B S U N Figure 1: Design of the inverter Position Designation Power Unit Enclosure lid of the Power Unit Enclosure lid for the Connection Unit...
  • Page 14: Symbols On The Product

    3 Product Overview SMA Solar Technology AG Position Designation Additional type label The additional type label must remain permanently attached to the product. You will find the following information on the additional type label: • Device type (Model) • Inverter serial number (Serial number device or S/N device) •...
  • Page 15: Interfaces And Functions

    SMA Speedwire The product is equipped with SMA Speedwire as standard. SMA Speedwire is a type of communication based on the Ethernet standard. SMA Speedwire is designed for a data transfer rate of 100 Mbps and enables optimum communication between Speedwire devices within systems.
  • Page 16 The product is equipped with a Modbus interface. The Modbus interface is deactivated by default and must be configured as needed. The Modbus interface of the supported SMA products is designed for industrial use – via SCADA systems, for example – and has the following tasks: •...
  • Page 17 The SMA Cellular LTE Modem Kit transmits up to four times a day a limited amount of data to Sunny Portal powered by ennexOS. The standard term of the mobile data plan for the SMA Cellular LTE Modem Kit is five years.
  • Page 18 3 Product Overview SMA Solar Technology AG A complete PV Rapid Shutdown System consists of the inverter, PV array disconnect switches, and a Rapid Shutdown initiation device. The Rapid Shutdown initiation device serves to initiate a rapid shutdown. The PV Rapid Shutdown System must limit the DC conductors to < 30 V within 30 seconds.
  • Page 19 SMA Rooftop Communication Kit. The switch for secure power supply operation must be connected to the module in series with a voltage supply of 18 V (e.g.
  • Page 20 With SMA ShadeFix, inverters use the best possible energy supply from the PV modules at all times to increase yields in shaded systems. SMA ShadeFix is enabled by default. The time interval of SMA ShadeFix is usually six minutes. This means that the inverter determines the optimum operating point every six minutes.
  • Page 21: Led Signals

    SMA Solar Technology AG 3 Product Overview SMA Smart Connected is activated during registration in Sunny Portal. In order to use SMA Smart Connected, it is necessary that the inverter is permanently connected to Sunny Portal and the data of the PV system operator and qualified person is stored in Sunny Portal and up-to-date.
  • Page 22: Display Messages

    3 Product Overview SMA Solar Technology AG LED signal Explanation The blue LED flashes quickly WPS active for approx. two minutes The WPS function is active. (0.25 s on and 0.25 s off). The blue LED is glowing Communication active There is an active connection with a local network or there is a di- rect connection with an end device via Ethernet (e.g.
  • Page 23 SMA Solar Technology AG 3 Product Overview Display message Explanation Instantaneous output power E-Total Total produced energy Pmax Maximum output power cos φ Displacement power factor Update file(s) found New firmware version available Update progress Update is being performed User Manual...
  • Page 24: Operation

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
  • Page 25: Establishing A Direct Connection Via Wlan

    ☐ JavaScript must be enabled in the web browser of the end device. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
  • Page 26: Establishing A Connection Via Ethernet In The Local Network

    Connection with WLAN network search 1. Search for WLAN networks with your end device. 2. Select the SSID of the inverter SMA[serial number] in the list with the found WLAN networks. 3. Enter the device-specific WLAN password (see WPA2-PSK on the type label of the product or the rear side of the manual included in delivery).
  • Page 27: Establishing A Connection Via Wlan In The Local Network

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
  • Page 28: Logging In And Out Of The User Interface

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
  • Page 29 4. Click on Save. 5. In the New password field, enter a password for the Installer user group. Assign a uniform password to all SMA devices to be registered in a system. The installer password is also the system password.
  • Page 30: Start Page Design Of The User Interface

    4 Operation SMA Solar Technology AG Start Page Design of the User Interface Figure 2: Design of the user interface's start page (example) SBxx-US-1XP-41-BA-en-11 User Manual...
  • Page 31 • Starting the installation assistant • SMA Grid Guard login • Logout Help Provides the following functions: • Displaying information on Open Source licenses used • Link to the website of SMA Solar Technology AG User Manual SBxx-US-1XP-41-BA-en-11...
  • Page 32 4 Operation SMA Solar Technology AG Position Designation Description Status bar Displays the following information: • Inverter serial number • Inverter firmware version • IP address of the inverter within the local network and/or IP address of the inverter during WLAN connection •...
  • Page 33: Displaying And Downloading The Stored Data

    SMA Solar Technology AG 4 Operation Displaying and Downloading the Stored Data If an external storage device is plugged in, you can display and download the stored data. Procedure: 1. Activate the user interface (see Section 4.2, page 24). 2. Log into the user interface (see Section 4.3, page 28).
  • Page 34: Starting The Installation Assistant

    Requirement: ☐ When configuring after completion of the first ten feed-in hours or after exiting the installation assistant, the SMA Grid Guard code must be available in order to change the grid-relevant parameters (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). Procedure: 1.
  • Page 35: Secure Power Supply Operation

    SMA Solar Technology AG 4 Operation Secure power supply operation 4.8.1 Enable secure power supply operation If an outlet and a switch for secure power supply operation are connected to the inverter, you can supply a load with current from the PV system in case of a grid failure during the day. If you enable the secure power supply operation, the inverter supplies loads that are connected to the outlet for secure power supply operation.
  • Page 36: Disable Secure Power Supply Operation

    4 Operation SMA Solar Technology AG 4. The PV system's output is too low when: the green LED does not flash and no message that the secure power supply operation mode is enabled appears on the display or the control lamp of the outlet does not glow.
  • Page 37: Switching Wlan On And Off

    SMA Solar Technology AG 4 Operation Activating the WPS function for direct connection to the end device. • Activate the WPS function on the inverter. To do this, tap twice on the enclosure lid of the Connection Unit. ☑ The blue LED flashes quickly for approx. two minutes. The WPS function is active during this time.
  • Page 38: Switching The Dynamic Power Display Off

    4 Operation SMA Solar Technology AG 4.11 Switching the Dynamic Power Display Off As standard, the inverter signals its power dynamically via the pulsing of the green LED. When doing so, the LED flashes on and off uniformly or is permanently lit at full power. The various gradations are related here to the set active power limit of the inverter.
  • Page 39: Configuring The Country Data Set

    3. Call up the menu Device Parameters. 4. Click on [Edit parameters]. 5. Log in using the SMA Grid Guard code to change those parameters designated by a lock (only for installers): • Select the menu User Settings (see Section 4.4, page 30).
  • Page 40: Configuring The Rapid Shutdown Function

    4 Operation SMA Solar Technology AG The basic procedure for changing operating parameters is explained in another section (see Section 4.13 "Changing Operating Parameters", page 38). Grid configuration Configurable country data sets 208 V delta connection UL 1741: UL1741/2016/208 CA Rule 21: HECO_OHM Rule 14H SRD 1.1: HECO_OHM Rule 14H SRD 1.1 / 208 L-L...
  • Page 41: Changing The Operating Mode Of The Multifunction Relay

    SMA Solar Technology AG 4 Operation Explanation of operating modes: Operating mode Explanation For using an additional DC disconnection unit independent of the inverter between the inverter and PV generator that disconnects the generator. For using PV array disconnect switch as per the SunSpec interoperability SunSpec Shutdown specification.
  • Page 42: Configuring The Modbus Function

    The Modbus interface is deactivated by default and the communication ports 502 set. ® ® ® In order to access SMA invertes with SMA Modbus or SunSpec Modbus , the Modbus interface must be activated. After activating the interface, the communication ports of both IP protocols can be changed.
  • Page 43: Setting Sma Shadefix

    Section 4.13 "Changing Operating Parameters", page 38). Procedure: • In the parameter group DC-side > DC settings > SMA ShadeFix, set the parameter Time interval of SMA ShadeFix and set the required time interval. The ideal time interval is usually six minutes. This value should only be increased if the shading situation changes extremely slowly.
  • Page 44: Saving The Configuration In A File

    Requirements: ☐ Changes to grid-relevant parameters must be approved by the responsible grid operator. ☐ The SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). Procedure: 1. Open the user interface (see Section 4.2, page 24).
  • Page 45 The update file is, for example, available for download on the product page of the inverter at www.SMA-Solar.com. Ensure that only the update file to which the inverter is to be updated must be stored on the USB flash drive.
  • Page 46 4 Operation SMA Solar Technology AG 5. Commission the inverter (see inverter installation manual). ☑ During start-up phase of the inverter, the desired firmware is being installed. At the same time, the status of the update is shown in the display: Update status: xxxxxxx ☑...
  • Page 47: Cleaning The Inverter

    SMA Solar Technology AG 5 Cleaning the Inverter Cleaning the Inverter NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components. • Clean the product and all its components only with a cloth moistened with clear water.
  • Page 48: Troubleshooting

    Installer is the same as the system password in the communication product. Procedure: 1. Request PUK (application form available at www.SMA-Solar.com). 2. Open the user interface (see Section 4.2, page 24). 3. Enter the PUK instead of the password into the field Password.
  • Page 49: Event Messages

    SMA Solar Technology AG 6 Troubleshooting Event Messages Event number Message, cause and corrective measures Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
  • Page 50 6 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures Grid fault The ten-minute average value of the grid voltage is no longer within the per- missible range. The grid voltage or grid impedance at the connection point is too high.
  • Page 51 SMA Solar Technology AG 6 Troubleshooting Event number Message, cause and corrective measures Grid fault The inverter has detected an excessively high proportion of direct current in the grid current. Corrective measures: • Check the grid connection for direct current.
  • Page 52 6 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 1501 Reconnection fault grid The changed country data set or the value of a parameter you have set does not correspond to the local requirements. The inverter cannot connect to the utility grid.
  • Page 53 SMA Solar Technology AG 6 Troubleshooting Event number Message, cause and corrective measures 3601 High discharge curr. > Check generator The leakage current of the inverter and the PV array is too high. There is a ground fault, a residual current or a malfunction.
  • Page 54 6 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 4301 Electric arc detected > Check DC generator The inverter has detected an electric arc. A detected electric arc causes the in- verter to interrupt feed-in operation for a short time and to resume the feed-in operation automatically.
  • Page 55 Corrective measures: • Retry update. • For WLAN connection, improve the WLAN connection quality (e.g. via SMA Antenna Extension Kit) or establish connection with the inverter via Ethernet. • If this message is displayed again, contact the Service. 7340...
  • Page 56 6 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 7347 Incompatible file The configuration file is not suitable for this inverter. Corrective measures: • Ensure that the selected configuration file is suitable for this inverter. • Retry import.
  • Page 57 • Ensure that the energy meter is correctly integrated into the same network as the inverter (see energy meter manual). • For WLAN connection, improve the WLAN connection quality (e.g. via SMA Antenna Extension Kit) or connect the inverter with the DHCP server (router) via Ethernet. 8003...
  • Page 58 9003 Grid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code. 9005 Changing of grid parameters not possible > Ensure DC supply This error can have the following causes: •...
  • Page 59 SMA Solar Technology AG 6 Troubleshooting Event number Message, cause and corrective measures 9034 Error in Rapid Shutdown System This message can have the following causes: • The Rapid Shutdown Function was not correctly configured. • The PV generator could not be correctly disconnected. Voltage can be applied to the DC inputs of the inverter.
  • Page 60 6 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10110 Time synchronization failed: [x] No time information could be called up from the set NTP server. Corrective measures: • Ensure that the NTP server was configured correctly.
  • Page 61 SMA Solar Technology AG 6 Troubleshooting Event number Message, cause and corrective measures 10253 [Interface]: connection speed goes to [100 Mbit / 10 Mbit] The data transfer rate has changed. The cause for the status [10 Mbit] can be a defective plug, a defective cable or the pulling or plugging of the network connector.
  • Page 62 • If this message is displayed often, improve the WLAN connection by using a WLAN repeater (e.g. SMA Antenna Extension Kit). 10339 Webconnect enabled The inverter can communicate with Sunny Portal without an additional SMA communications product (e.g. Sunny Data Manager). 10340 Webconnect disabled The Webconnect function has been switched off.
  • Page 63 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10343 Webconnect error: Default gateway not configured It is likely that there is an error in the network settings.
  • Page 64 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10347 Stun server DNS resolution failed It is likely that there is an error in the network settings.
  • Page 65 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10350 Webconnect error: Registration rejected by SIP registrar It is likely that there is an error in the network settings.
  • Page 66 – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10353 Webconnect error: registration of the SIP registry has not responded It is likely that there is an error in the network settings or a Sunny Portal mainte- nance message is present.
  • Page 67: Checking The Pv System For Ground Faults

    SMA Solar Technology AG 6 Troubleshooting Event number Message, cause and corrective measures 27331 Update transport started The inverter has successfully started the update. 27332 Update transport successful The update file has been successfully transferred to the communication compo- nent.
  • Page 68 6 Troubleshooting SMA Solar Technology AG Procedure: In order to check the PV system for ground faults, perform the following actions in the prescribed order. The exact procedure is described in the following sections. • Check the PV system for ground faults by measuring the voltage.
  • Page 69 SMA Solar Technology AG 6 Troubleshooting Location of the ground fault The example shows a ground fault between the second and third PV module. V = 200 V V = 300 V 100 V 100 V 100 V 100 V...
  • Page 70 40 MOhm and for polycrystalline and monocrystalline PV modules approximately 50 MOhm per PV module (for further information on calculating the insulation resistance see the Technical Information "Insulation Resistance (Riso) of Non-Galvanically Isolated PV Systems" at www.SMA-Solar.com). Required devices: ☐ Suitable device for safe disconnection and short-circuiting ☐...
  • Page 71 SMA Solar Technology AG 6 Troubleshooting 12. Recommission the inverter (see inverter installation manual). 13. If the inverter still displays an insulation error, contact the Service (see Section 9, page 74). The PV modules might not be suitable for the inverter in the present quantity.
  • Page 72: Accessories

    7 Accessories SMA Solar Technology AG Accessories You will find the accessories for your product in the following overview. If required, these can be ordered from SMA Solar Technology AG or your distributor. Designation Short designation SMA order number SMA Antenna Exten-...
  • Page 73: Compliance Information

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications made to this equipment not expressly approved by SMA Solar Technology AG may void the FCC authorization to operate this equipment. IC Compliance This Class B digital apparatus complies with Canadian ICES-003.
  • Page 74: Contact

    9 Contact SMA Solar Technology AG Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Device type • Serial number • Firmware version •...
  • Page 76 www.SMA-Solar.com...

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