Samsung MULTIXPRESS CLX-9251 Series Service Manual page 338

A3 color copier

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Table of Contents

4. Troubleshooting

► Error Code

► Error message

Input System Failure #M1-4211 : Pull Tray 2 out and insert it.

The paper is not fed from tray2.

► Troubleshooting method

1) Remove tray2 and re-install it.

2) If the problem persists, turn the machine off then on.

3) Enter SVC mode. Execute pickup motor test.

(Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0380)

4) If the pick up motor operation is abnormal, turn the machine off.

5) Remove the rear cover.

6) Check if the connection between pickup drive unit2 and main board is secure.

7) If the connection is OK, replace the pickup drive unit(JC93-00442A).

(Refer to 3.3.15. Pick-up Drive Unit)

8) If the problem persists, check the pickup unit2.

(Refer to 3.3.24. Pick-Up Unit and Sensor)

a) Check if the photo sensor in the pickup unit2 is defective.

b) If the sensor(0604–001393) is defective, replace it.

Troubleshooting