Samsung MULTIXPRESS CLX-9251 Series Service Manual page 231

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4. Troubleshooting
4) Go to "Service Functions > Capture Log" and press Capture Log button.
5) Once it is completed, the message will be displayed. Then restore the debug log level to "JOB STATUS".
NOTE
If the system log size become considerably huge, it will take longer time to copy to the plugged memory.
6) Check is the Log file is created in the USB memory.
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