Samsung MULTIXPRESS CLX-9251 Series Service Manual page 289

► Error Code
C3–3411
C3–3414
► Error message
Magenta imaging unit is not installed. Install it.
Magenta Imaging Unit Failure #C3-3414. Install magenta imaging unit again.
► Symptom
The magenta drum unit is not installed. / The CRUM data is not detected. / The machine can't read the charger
resistance of the imaging unit.
► Troubleshooting method
1) Open the front cover.
2) Remove the waste toner container.
3) Remove and reinstall the magenta drum unit
(Refer to 3.2.2.1. Drum Unit)
4) Install the waste toner container.
5) Close the front cover.
► Error Code
C3–3512
► Error message
Magenta imaging unit is not compatible. Check user's guide
► Symptom
Magenta drum unit is not compatible.
► Troubleshooting method
1) Open the front cover.
2) Remove the waste toner container.
3) Remove the magenta drum unit. Check if the drum unit is compatible with the machine.
4) If the drum unit is not a samsung genuine, replace it with a new one.
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4. Troubleshooting
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