Samsung MULTIXPRESS CLX-9251 Series Service Manual page 252

A3 color copier

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Table of Contents

4. Troubleshooting

► Error Code

► Error message

Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists.

Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists.

Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists.

ITB motor operation is abnormal

► Troubleshooting method

A1–1611 : ITB motor is stopped but machine recognizes it as operational.

A1–1612 : ITB motor is not operated for print-job.

A1–1613 : ITB motor is operating but machine recognizes status as "Stopped".

1) Turn the machine off then on. If the error persists, turn the machine off again.

2) Open the side cover. Remove the ITB unit

(Refer to 3.2.2.4 ITB Unit in chapter 3)

3) Remove the rear cover after removing 10 screws.

4) Check if the ITB motor connector is connected correctly.

5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test.

Troubleshooting