Verifying system memory in Windows 8
Steps
1. From your desktop, start the Charms Bar.
2. Select Control Panel and then select System.
Verifying system memory in system setup BIOS
Steps
1. Turn on or restart your system.
2. Perform the following actions after the Dell logo is displayed
● With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
3. On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.
Testing memory using ePSA
Steps
1. Turn on or restart your system.
2. Perform one of the following actions after the Dell logo is displayed:
● With keyboard press F12.
● The system displays one time boot menu and uses up and down arrow key to go to diagnostics and press enter to launch
ePSA.
The Pre Boot System Assessment (PSA) starts on your system.
NOTE:
If you wait too long and the operating system logo be displayed, continue to wait until you see the desktop. Turn
off the laptop and try again.
NOTE:
ePSA can alternatively be launched by pressing and holding Fn+ Press Power button.
Intel chipset drivers
Verify if the Intel chipset drivers are already installed in the laptop.
Technology and components
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