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44
Maintenance
WARNING - GENERAL HAZARD
Further maintenance measures (repair work, safety technology controls
and repairs) beyond those indicated in this chapter may only be carried
out by personnel authorized to do so by Carl Zeiss and may only be
carried out using the servicing instructions issued by Carl Zeiss.
It is not intended that safety technology inspections be carried out on
the i.Profiler
Troubleshooting
The following troubleshooting table lists some possible problems you may
encounter when operating the i.Profiler
problems persist, please contact Carl Zeiss Vision.
Electrical problems
Error/problem
After switching on
the power switch
and pressing the
Standby button, the
Standby indicator
light does not come
on.
The device
switches on, but
no screen display
appears, and the
device head does
not move.
The device does
not start up or the
application does
not launch.
The device
unintentionally
and abruptly shuts
down.
EN 20_070_0009I v1.5
Maintenance
plus
.
Possible causes
The power plug is
not connected.
The fuses are
defective.
Cable problem
Computer
problem
Voltage
interruptions
E.g. mains
failure / power
outage
, and relevant solutions. If
plus
Troubleshooting
Ensure the power plug is
plugged into the mains power.
Check the fuses in the mains
switch module (see page 48).
Contact your local Service
Support and authorized service
partners.
Switch off the device and switch
it on again after one minute.
If the problem continues,
contact your local Service
Support and authorized service
partners.
Restart the device and redo
measurements once the device
has power again.
All unsaved progress will have
been lost due to self-protection
mechanisms of the device.
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