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Conditions
Scanning stops mid-way through.
When an Error Message is Displayed
This section describes error messages that appear on the operation panel of the
scanner. Messages are divided into scan setting errors, hardware errors, and net-
work delivery scanner errors.
Note
❒ If an error message that is not contained in this section appears, turn off the
power switch of the scanner, and then turn it on again. If the message still is
shown, note the content of the message and the error number and contact
your service representative.
Reference
If an error message appears on the client computer from which scanning is to
be controlled, see the Scanner Reference.
When a Scanning Condition Error Message is Displayed
Message
Cannot detect original size.
Check whether original is placed,
and select the proper size.
Cause, Remedy, Reference
• If the scanner's memory (standard: 8 MB)
becomes full during a scan, scanning stops
until there is enough memory to continue.
Wait for scanning to restart. If the optional
memory module is installed, it reduces the
frequency of stops during scanning, and
scanning operations become smoother. ⇒
See "Installation options" in the Network
Quick Installation Guide.
• If scanning at a high resolution, the size of
data increases and scanning stops more
frequently. Scan originals at a moderate
resolution. ⇒ See "Resolution and scan-
ning area" in the Scanner Reference.
Cause, Remedy, Reference
The original is not on the platen glass, or it is
placed, but the scan size cannot be automati-
cally detected.
• If the original is not there, place it on the
platen glass.
• Because the scanner detects the scan size
when the ADF is opened and closed, make
sure you open the ADF to an angle of 30 de-
grees or more.
• Small size paper and some paper sizes may
not be detected automatically. ⇒For de-
tails, see the Scanner Reference.
Troubleshooting
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