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LUNA2000-(5-30)-NHS0
User Manual
Table A-1 Services
Repair (Replacement) Service
Type
Remote
support
Hardware
replacement
Issue 11 (2023-04-15)
A
Service Description
Query
Toll-free 0120-258-367
Email
solarsupportjp@huawei.com
Remote technical support (via
phone)
Online technical support (via email
and website)
Hardware replacement (spare parts
delivery)
Copyright © Huawei Technologies Co., Ltd.
After-sales Service
Response Time
8 am–8 pm
8 am–8 pm
(Respond within 30
minutes)
N/A
After the replacement
application is confirmed,
the spare parts will be
delivered within two
working days, unless
delayed by force majeure
duration transportation.
A After-sales Service
108
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