Ricoh Aficio 3224C Operating Instructions Manual page 100

Troubleshooting
Message
[Invalid Winsock version. Please use version 1.1 or higher.] Install the operating system of the com-
[No response from the scanner.]
[No User Code is registered. Consult your system admin-
istrator.]
[Please call your service representative.]
[Scanner is in use for other function. Please wait.]
[Scanner is not available. Check the scanner connection
status.]
8
[Scanner is not available on the specified device.]
[Scanner is not ready. Check the scanner and the options.] Check whether the ADF cover is closed.
[The name is already in use. Check the registered names.] You tried to register a name that is al-
[The login user name, login password, or driver encryp-
tion key entered is invalid.]
92
Causes and solutions
puter or copy Winsock from the operat-
ing system CD-ROM.
• Check whether the machine is con-
nected to the network correctly.
• The network is crowded. Wait for a
while, and then try to reconnect.
Access is restricted with user codes. Con-
sult the system administrator of the ma-
chine.
An unrecoverable error has occurred in
the machine. Call your service represent-
ative.
A function of the machine other than the
scanner function is being used such as the
copier function. Wait for a while and re-
connect.
• Check whether the main power
switch of the machine is turned off.
• Check whether the machine is con-
nected to the network correctly.
• Deselect the personal firewall func-
tion of the client computer.
• Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is set
as the machine's protocol. For details,
see Network Guide.
The TWAIN scanner function cannot be
used on this machine. Contact your serv-
ice representative.
ready in use. Use another name.
• Check the login user name, login pass-
word, and driver encryption key.
• Permission to use this function has not
been granted. Contact the machine
administrator.