System - Toyota RAV4 2019 Owner's Manual

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What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)
If you have a problem, check
the following before contacting
your Toyota dealer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
 If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by your Toyota dealer. (P.388)
 Vehicles with smart entry & start

system:

If you lose your electronic keys,
the risk of vehicle theft increases
significantly. Contact your Toyota
dealer immediately. (P.388)
The doors cannot be locked or
unlocked
 Is the key battery weak or
depleted? (P.341)
 Vehicles with smart entry & start
system:
Is the engine switch in ON?
When locking the doors, turn the
engine switch off. (P.151)
 Vehicles with smart entry & start
system:
Is the electronic key left inside
the vehicle?
When locking the doors, make
sure that you have the electronic
key on your person.
 The function may not operate
properly due to the condition of
the radio wave. (P.86, 105)
The rear door cannot be
opened
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door
from outside and then unlock the
child-protector lock. (P.92)
If you think something is
wrong
The engine does not start
(vehicles without smart entry &
start system)
 Vehicles with automatic trans-
mission or CVT:
Is the shift lever in P? (P.148)
 Vehicles with manual transmis-
sion:
Do you turn the key with the
clutch pedal depressed firmly?
(P.148)
 Is the battery discharged?
(P.391)
The engine does not start
(vehicles with smart entry &
start system)
 Did you press the engine switch