If You Lose Your Keys; If The Electronic Key Does Not Operate Properly (Vehicles With Smart Entry & Start System); If The Electronic Key Does Not Operate Properly (Vehicles With Smart Entry & Start Sys- Tem) - Toyota RAV4 2019 Owner's Manual

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7-2. Steps to take in an emergency

If you lose your keys

New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on your
key number plate. Keep the
plate in a safe place such as
your wallet, not in the vehicle.
NOTICE
■
When an electronic key is lost (if
equipped)
If the electronic key remains lost, the
risk of vehicle theft increases signifi-
cantly. Visit your Toyota dealer imme-
diately with all remaining electronic
keys that were provided with your
vehicle.
If the electronic key
does not operate prop-
erly (vehicles with smart
entry & start system)
If communication between the
electronic key and vehicle is
interrupted (P.105) or the
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system and wireless
remote control cannot be used.
In such cases, the doors can
be opened and the engine can
be started by following the pro-
cedure below.
■
When the electronic key does not
work properly
●
Make sure that the smart entry & start
system has not been deactivated in
the customization setting. If it is off,
turn the function on.
(Customizable features P.414)
●
Check if battery-saving mode is set. If
it is set, cancel the function. (P.105)
NOTICE
■
In case of a smart entry & start
system malfunction, or other key
related problems
Take your vehicle with all the elec-
tronic keys provided with your vehicle
to your Toyota dealer.
Locking and unlocking the
doors
Use the mechanical key (P.87) in
order to perform the following oper-