oticon BTE13 PP Instructions For Use Manual
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oticon BTE13 PP Instructions For Use Manual

oticon BTE13 PP Instructions For Use Manual

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Instructions for use
BTE13 PP

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  • Page 1: Table Of Contents

    Instructions for use BTE13 PP...
  • Page 3 Model overview This booklet is valid for Oticon Opn™ family, BTE13 PP (Fitting level 105) in the following hearing aid models: Oticon Opn 1  Oticon Opn 2  Oticon Opn 3  with NFMI and 2.4 GHz radio functionality.
  • Page 4 Introduction to this booklet This booklet guides you on how to use and maintain your new hearing aid. Please read the booklet carefully, including the Warning section. This will help you to get the most out of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.

  • Page 5: Intended Use

    Intended use The hearing aid is intended to amplify and transmit sound to the ear, and thereby compensating for impaired hearing within moderate to severe-to-profound hearing loss. This power hearing aid is intended for use by adults and children older than 36 months. IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting...

  • Page 6: Table Of Contents

    Table of contents 1/2 About Identify your hearing aid and earpiece BTE PP with sound hook and mould BTE PP with thin tube (Corda miniFit Power) Identify left and right hearing aid Battery (size 13) MultiTool for handling batteries and cleaning Start up Turn the hearing aid on and off When to replace the battery...
  • Page 7 Thin tube (Corda miniFit Power) Put on the hearing aid with thin tube Clean the thin tube Standard earpieces for thin tube Replace dome or Grip Tip Customised earpieces for thin tube Clean Micro mould Replace ProWax filter Flight mode Options Optional features and accessories Mute the hearing aid...
  • Page 8 Table of contents 2/2 Pair hearing aids with iPhone Reconnect your hearing aids to your iPhone, iPad, or iPod touch 46 Oticon ON App Wireless accessories Other options LED light Listening state Action-based Warnings Tamper-resistant battery drawer Tinnitus Tinnitus SoundSupport™ (optional)
  • Page 9 Important information for hearing care professionals about Tinnitus SoundSupport Warnings related to Tinnitus Warnings General warnings More info Troubleshooting guide Water and dust resistant (IP68) Conditions Warranty certificate International warranty Technical information Your individual hearing aid settings...

  • Page 10: Identify Your Hearing Aid And Earpiece

    Identify your hearing aid and earpiece There are two different Sound hook with mould attachments and several A sound hook has a mould as different earpieces which earpiece. classify your hearing aid. Please identify your attachment and earpiece. This will make it easier for you to Sound navigate through this booklet.
  • Page 11 Thin tube Earpieces (Corda miniFit Power) The thin tube uses one of the following earpieces: Dome (Bass dome shown)* Thin tube Grip Tip VarioTherm® Micro mould Ear grip (optional) Micro mould * Please see details for replacing the dome or Grip Tip in chapter: “Replace dome or GripTip” ®...

  • Page 12: Bte Pp With Sound Hook And Mould

    BTE13 PP with sound hook and mould What it is Sound hook Microphone openings Tube Push button Mould LED light (optional) Battery drawer Nail grip About Startup Handling Options Tinnitus Warnings More info...
  • Page 13 What it does Sound in Mute, change volume and programs Sound out Show program, volume, and battery status Contains the battery Open the and functions as an battery drawer on/off switch...

  • Page 14: Bte Pp With Thin Tube (Corda Minifit Power)

    BTE13 PP with thin tube (Corda miniFit Power) What it is Microphone openings Thin tube Push button LED light (optional) Battery drawer Nail grip About Startup Handling Options Tinnitus Warnings More info...
  • Page 15 What it does Sound in Mute, change volume and programs Sound out Show program, volume, and battery status Contains the battery Open the and functions as an battery drawer on/off switch...

  • Page 16: Identify Left And Right Hearing Aid

    Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they may be programmed differently. You can find left/right colour indicators in the battery drawer. Indicators can also be found on Micro moulds. A BLUE indicator marks A RED indicator marks the LEFT hearing aid...

  • Page 17: Battery (Size 13)

    Battery (size 13) Your hearing aid is a miniature electronic device that runs on special batteries. To activate the hearing aid, you must insert a new battery in the battery drawer. See chapter “Replace the battery”. Battery drawer Make sure the plus sign is visible Pull out to open...

  • Page 18: Multitool For Handling Batteries And Cleaning

    MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, please contact your hearing care professional.

  • Page 20: Turn The Hearing Aid On And Off

    Turn the hearing aid on and off The battery drawer is also used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. Turn ON Turn OFF Close the Open the...

  • Page 21: When To Replace The Battery

    When to replace the battery When it is time to replace the battery, you will hear three beeps repeated in moderate intervals until the battery runs out. Three beeps* Four beeps = The battery is running low = The battery has run out Battery maintenance tip To make sure the hearing aid is always working, bring spare batteries with you, or replace the battery before you leave home.

  • Page 22: How To Replace The Battery

    How to replace the battery 1. Remove 2. Uncover 3. Insert Fully open the Remove the sticky Insert the new battery drawer. label from the side battery into the Remove the battery. of the new battery. battery drawer. Insert it from above, NOT from the side.
  • Page 23 4. Close MultiTool Close the battery drawer. The The MultiTool can be used to hearing aid will play a jingle change the battery. Use the through the earpiece. magnetic end to remove and insert batteries. Hold the earpiece close to your ear to hear the jingle.

  • Page 24: Put On The Hearing Aid With Sound Hook

    Put on the hearing aid with sound hook Read the following pages if you have a hearing aid with a sound hook and mould. Step 1 Step 2 The mould is Gently pull your Place the hearing aid customised for you ear outwards and behind your ear.

  • Page 25: Caring For Your Hearing Aid

    Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage in case you drop it. Clean the microphone openings Carefully brush any debris away from the openings. Gently brush the surface. Make sure the brush Microphone is not pressed into the openings.

  • Page 26: Clean The Mould

    Clean the mould The mould should be cleaned Replace the tube regularly. Use a soft cloth to The tubing between the mould clean the surface of the mould. and the hearing aid should be Use the MultiTool wire loop replaced if it becomes yellow or to clean the opening.

  • Page 27: Wash The Mould

    Wash the mould Step 1 Step 2 Step 3 Make sure you are Disconnect the tube Wash the mould able to identify and mould from and tube using mild which mould is for the hook. Hold the soap. Rinse and dry which hearing aid hook firmly when completely before...

  • Page 28: Thin Tube (Corda Minifit Power)

    Thin tube (Corda miniFit Power) Read the following pages if your hearing aid has a thin tube (Corda miniFit Power) with either a dome, Grip Tip, or Micro mould earpiece. Corda miniFit Power is a thin tube that brings sounds into your ear.

  • Page 29: Put On The Hearing Aid With Thin Tube

    Put on the hearing aid with thin tube Step 1 Step 2 Step 3 Place the hearing aid Hold the bend of Gently push the behind your ear. the tube between earpiece into your ear your thumb and canal until the thin index finger.

  • Page 30: Clean The Thin Tube

    Clean the thin tube The thin tube should be cleaned to keep it clear of moisture and wax. If not cleaned, it may become blocked with wax, which stops sound from coming out. Step 1 Step 2 Step 3 Pull the thin tube Push the cleaning Reconnect the thin out of the hearing...

  • Page 31: Standard Earpieces For Thin Tube

    Standard earpieces for thin tube There are 3 different types of domes. Both domes and Grip Tip are made of soft rubber material. Identify your earpiece type and size below. Bass dome, single vent Bass dome, double vent 6 mm 8 mm 10 mm 12 mm Power dome...

  • Page 32: Replace Dome Or Grip Tip

    Replace dome or Grip Tip The standard earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tips should be replaced at least once a month. Step 1 Step 2 Step 3 Hold on to the end...

  • Page 33: Customised Earpieces For Thin Tube

    Customised earpieces for thin tube Micro moulds are available in two different materials. Micro mould VarioTherm Micro mould* * VarioTherm Micro mould do not have a wax filter...

  • Page 34: Clean Micro Mould

    Clean Micro mould Clean the vent by pressing the brush The Micro mould should be through the hole, twisting it slightly. cleaned regularly. The Micro mould has a white wax filter that must be replaced when clogged, or if the hearing aid does not sound normal.

  • Page 35: Replace Prowax Filter

    Replace ProWax filter 1. Tool 2. Remove 3. Insert filter filter Old filter Remove the tool Push the empty pin Insert the new wax from the shell. The into the wax filter in filter using the other tool has two pins, the Micro mould and pin, remove the tool, one empty for...

  • Page 36: Flight Mode

    Flight mode When boarding an airplane or entering an area in which it is prohibited to radiate radio signals, e.g. during flight, flight mode must be activated. The hearing aid will still be working. It is only necessary to activate flight mode on one hearing aid. It is possible to have a LED status for the flight mode.
  • Page 37 Quick reset If you wish to return to the standard settings of the hearing aid programmed by your hearing care professional, simply open and then close the battery drawer. Open Close...

  • Page 38: Optional Features And Accessories

    Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful. These are programmed by your hearing care professional.

  • Page 39: Mute The Hearing Aid

    Mute the hearing aid Use the mute function if you need to silence the hearing aid. It is possible to have a LED status for the mute function. See chapter: “LED light” for more information about this. Apply a very long press (4 seconds) to either end of the button to mute the hearing aid.

  • Page 40: Change Programs

    Change programs Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. It is possible to have a LED status for the program mode. See chapter: “LED light” for more information about this. Press up or down between programs.
  • Page 41 To be filled out by the hearing care professional Program Sound you will When to use hear when activated “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: LEFT RIGHT Short press Long press...

  • Page 42: Change Volume

    Change volume The push button allows you to adjust the volume. You will hear a click when you turn the volume up or down. It is possible to have a LED status for the volume mode. See chapter: “LED light” for more information about this.

  • Page 43: Use Hearing Aids With Iphone, Ipad, And Ipod Touch

    Note: Direct audio streaming is currently not supported by Android. Oticon Opn is compatible with iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad (4th generation), iPad mini...

  • Page 44: Pair Hearing Aids With Iphone

    Pair hearing aids with iPhone 1. Settings 2. General 3. Accessibility Bluetooth Hearing Devices Accessibility General Open your iPhone On the “General” On the “Accessibility” and go to “Settings”. screen, choose screen, choose Make sure Bluetooth “Accessibility”. “Hearing Devices”. is on. Then choose “General”.
  • Page 45 4. Prepare 5. Select 6. Confirm pairing William’s Hearing Aids ✓ Oticon Opn Bluetooth Pairing Request Oticon Opn would like to pair with your iPhone Cancel Pair Confirm pairing. If Open and close the Your iPhone will battery drawer on...

  • Page 46: Reconnect Your Hearing Aids To Your Iphone, Ipad, Or Ipod Touch

    Reconnect your hearing aids to your iPhone, iPad, or iPod touch When you turn off your hearing aids or Apple® device, these will no longer be connected. To connect them again, turn on your hearing aids by opening and closing the battery door. The hearing aids will then automatically reconnect to your Apple device.

  • Page 47: Oticon On App

    Oticon ON App for iPhone, iPad, iPod touch, and Android devices offers an intuitive and discreet way to control your hearing aids. Oticon ON App also enables you to connect and control an endless range of other devices by linking to IFTTT via the internet. Go to www.oticon.global/connectivity for more details and information on compatibility.

  • Page 48: Wireless Accessories

    TV Adapter is a wireless contact your hearing care transmitter of sound from TV professional or visit: and electronic audio devices. www.oticon.global The TV Adapter streams sound directly to your hearing aids. *ConnectClip will be available during second half of 2017 About Startup Handling...

  • Page 49: Other Options

    Autophone Autophone can automatically activate a phone program in the hearing aid, if your telephone has a dedicated BTE13 PP magnet. Do not use any other magnet. The magnet needs to be placed on your telephone. For more information, please contact your hearing...

  • Page 50: Led Light

    LED light The LED light is used to help users, caregivers, parents, and teachers to operate the hearing aid and to give instructions on relevant functions and modes. About Startup Handling Options Tinnitus Warnings More info...

  • Page 51: Listening State

    Listening state Program status Visual Continuously repeated Program 1 Program 2 Program 3 Program 4 Wireless accessories incl. microphone Wireless accessories Flight mode active Mute Green, short blink Green, long blink Red, short blink Red , long blink Pause...

  • Page 52: Action-Based

    Action-based Volume adjustments Visual One sequence only Preferred volume Minimum / maximum volume Volume up / down Quick reset Green, short blink Green, long blink Green, very long blink Red, short blink About Startup Handling Options Tinnitus Warnings More info...

  • Page 53: Warnings

    Warnings Warnings Visual Comments Battery running Continuously repeated Repeated 4 times with Microphone service small pauses check needed Red, short blink Red, long blink...

  • Page 54: Tamper-Resistant Battery Drawer

    Tamper-resistant battery drawer To keep the battery out of reach of infants, small children, and people with learning difficulties, a tamper-resistant battery drawer should be used. IMPORTANT NOTICE Avoid excessive force when opening the battery drawer in the locked position. Do not force the battery drawer beyond its fully opened position.
  • Page 55 To lock the battery Tool to unlock the Unlock the battery drawer battery drawer drawer Close the battery Use this small tool Insert the tip of the door completely provided by your tool into the small and make sure it is hearing care hole at the back of the locked.

  • Page 56: Tinnitus Soundsupport™ (Optional)

    Tinnitus SoundSupport™ (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old). Tinnitus SoundSupport is targeted to licensed hearing care professionals (audiologists, hearing aid specialists, or otolaryngologists) who are familiar with the evaluation and...

  • Page 57: Guidelines For Tinnitus Sound Generator Users

    Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.

  • Page 58: Sound Options And Volume Adjustment

    Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s).
  • Page 59 Mute If you are in a program for which Tinnitus SoundSupport is activated, the mute functionality will mute only the environmental sounds, and not the sound from Tinnitus SoundSupport. See chapter: “Mute the hearing aid”. Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push button on your hearing aid to work as a volume control...
  • Page 60 A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push button repeatedly until desired level is reached. To decrease volume (on one hearing aid only), use a short press on the lower part of the push button repeatedly until desired level is reached.

  • Page 61: Limitation On Use Time

    Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.

  • Page 62: Important Information For Hearing Care Professionals About Tinnitus Soundsupport

    Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by a hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
  • Page 63 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Buttons & Indicators” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Max wearing time”...

  • Page 64: Warnings Related To Tinnitus

    Warnings related to Tinnitus If your hearing care professional has As with any device, misuse of the sound activated the sound generator Tinnitus generator feature could present some SoundSupport, please pay attention to potentially harmful effects. Care should the following warnings. be taken to prevent the unauthorized use and to keep the device out of the There are some potential concerns...

  • Page 66: General Warnings

    General warnings You should familiarise yourself fully Usage of hearing aids with the following general warnings Hearing aids should be used only as before using your hearing aid for your directed and adjusted by your hearing personal safety and to ensure correct care professional.
  • Page 67 Most hearing aids can be supplied with Dysfunction a tamper-resistant battery drawer upon Be aware of the possibility that your request. This is strongly recommended hearing aid may stop working without for infants, small children, and people notice. Keep this in mind when you with learning difficulties.
  • Page 68 General warnings If you have an active brain implant, The chemicals in cosmetics, hairspray, please contact the manufacturer of perfume, aftershave lotion, suntan your implantable device for information lotion, and insect repellent can damage about the risk of disturbance. the hearing aid. Always remove your hearing aid before applying such prod- X-ray, CT, MR, PET scanning, and ucts and allow time to dry before use.
  • Page 69 Possible side effects Use on aircraft Hearing aids and earpieces may cause Your hearing aid contains Bluetooth. On an accelerated accumulation of earwax. board an aircraft, flight mode must be activated, unless Bluetooth is permitted The otherwise non-allergenic mate- by the flight personnel. rials used in hearing aids may in rare cases cause skin irritation or other side effects.

  • Page 70: More Info

    Troubleshooting guide Symptom Possible causes Dead battery No sound Clogged earpieces (dome, Grip Tip, or Micro mould) Clogged sound outlet Intermittent or Moisture reduced sound Dead battery Hearing aid earpiece inserted incorrectly Squealing noise Earwax accumulated in ear canal If your hearing aid plays 8 beeps, 4 times consecutively, Beeping your hearing aid needs a microphone service check Bluetooth connection failed...
  • Page 71 Solutions Replace the battery Clean Micro mould Consider replacing wax filter, dome, or GripTip Clean mould, replace wax filter in the Micro mould, change dome or GripTip Wipe battery with a dry cloth Replace the battery Re-insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional 1) Unpair your hearing aids (Settings➝General➝Accessibility➝Hearing Devices➝Devices ➝Forget this device).

  • Page 72: Water And Dust Resistant (Ip68)

    Water and dust resistant (IP68) Your hearing aid is dust-tight and 1. Gently wipe off any water protected against ingress of 2. Open the battery drawer, remove water, which means it is designed the battery, and gently wipe off to be worn in all daily life situations. any water in the battery drawer Therefore, you do not have to worry about sweat or getting wet in the...

  • Page 73: Conditions

    Conditions Operating conditions Temperature: +1°C to +40°C Relative humidity: 5% to 93%, non-condensing Storage and transport Temperature and humidity shall not exceed conditions the below limits for extended periods during transport and storage: Temperature: -25°C to +60°C Relative humidity: 5% to 93%, non-condensing...

  • Page 74: Warranty Certificate

    Warranty certificate Name of owner: __________________________________________________ Hearing care professional: __________________________________________ Hearing care professional’s address: __________________________________ Hearing care professional’s phone: ___________________________________ Purchase date: ___________________________________________________ Warranty period: _______________ Month: ___________________________ Model left: ____________________ Serial no.: _________________________ Model right: ___________________ Serial no.: _________________________ About Startup Handling Options Tinnitus Warnings More info...

  • Page 75: International Warranty

    International warranty Your hearing aid is covered by an any legal rights that you might have international limited warranty issued under applicable national legislation by the manufacturer for a period of governing sale of consumer goods. 12 months from the date of deliv- Your hearing care professional may ery.

  • Page 76: Technical Information

    -40 dBμA/m at a 10 meter distance. Additional information can be found in the “Technical Data sheet” on The hearing aid also contains a radio www.oticon.global transceiver using Bluetooth Low Energy (BLE) and a proprietary short- range radio technology both working at 2.4 GHz.
  • Page 77 The device complies with Part 15 of undesired operation. the FCC Rules and with Industry Canada’s licence-exempt RSSs. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. More information: www.oticon.global...
  • Page 78 This Class B digital apparatus by turning the equipment off and on, complies with Canadian ICES-003. the user is encouraged to try to correct the interference by one or Note: This equipment has been more of the following measures: tested and found to comply with the limits for a Class B digital device, –...
  • Page 79 The manufacturer declares that this Declarations of Conformities for both hearing aid is in compliance with the relevant directives are available from essential requirements and other the manufacturer. relevant provisions of Directive 1999/5/EC (R&TTE) as well as the Manufactured by: new Directive 2014/53/EU (RED).

  • Page 80: Your Individual Hearing Aid Settings

    Your individual hearing aid settings To be filled out by your hearing care professional. Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day...
  • Page 81 Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning...
  • Page 82 0000175652000001...

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