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Cisco 7914 Phone Manual

Cisco ip phone expansion module 7914
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Manual - 33 pages
User manual - 55 pages
System manual - 50 pages

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Cisco IP Phone
Expansion Module 7914
INCLUDING LICENSE AND WARRANTY
1
Introducing the Cisco IP Phone Expansion
Module 7914
2
Installing the Expansion Module 7914
3
Features of the Expansion Module 7914
4
Using the Expansion Module 7914
5
Troubleshooting the Expansion Module 7914
6
Technical Specifications for the
Expansion Module 7914
7
Where to Find More Information
8
Cisco Product Security Overview
9
Obtaining Technical Assistance
10
Cisco One-Year Limited Hardware
Warranty Terms
Phone Guide

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  Summary of Contents for Cisco 7914

  • Page 1 INCLUDING LICENSE AND WARRANTY Introducing the Cisco IP Phone Expansion Module 7914 Installing the Expansion Module 7914 Features of the Expansion Module 7914 Using the Expansion Module 7914 Troubleshooting the Expansion Module 7914 Technical Specifications for the Expansion Module 7914...
  • Page 2: Before You Begin

    Cisco IP Phone, adding 14 extra line appearances or programmable buttons to your phone. Attaching a second Expansion Module to your Cisco IP Phone adds a total of 28 extra line appearances or programmable buttons to your phone. The programmable buttons can be configured for speed dial numbers or to access phone services.
  • Page 3: Package Contents

    Make sure that your package includes the following items: • One Cisco IP Phone Expansion Module 7914 • One interface cable • This Cisco IP Phone Expansion Module 7914 Phone Guide Footstand Kits In addition to the items in the package, you also need a Footstand Kit (separate orderable item).
  • Page 4: Safety Information

    Safety Information The following safety warnings are for the Expansion Module 7914. Read these notices before you install or use the Expansion Module 7914. For translated warnings, refer to the Regulatory Compliance and Safety Information for the Cisco IP Phone 7900 Series.
  • Page 5 Use caution when connecting cables. Using an External Power Supply The following warnings apply when you use the external power supply with the Expansion Module 7914: Warning This product relies on the building's installation for short-circuit (over current) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S.
  • Page 6: Installing The Expansion Module

    1. Remove the Footstand from the Cisco IP Phone. 2. Connect the Support Bar to the Cisco IP Phone. 3. Connect the Expansion Module 7914 to the Support Bar. 4. Connect the Interface Cable. 5. Connect the Power Supply.
  • Page 7 Unplug the handset, and unplug the headset if one is Step 2 attached to the phone. Turn the Cisco IP Phone over and lay it on a protected Step 3 flat surface to prevent it from being scratched. Locate the two foot pins on the footstand.
  • Page 8 Connecting the Support Bar Position the support bar on the back of the Step 1 Cisco IP Phone so that it fits flush with the phone. Locate the two connector pins. Step 2 Use a flat head screwdriver to carefully push each of the...
  • Page 9 Connect the Expansion Module 7914 to the Support Bar Refer to Figure 4 and the steps that follow. Figure 4 Connecting the Expansion Module Open slots on the Expansion Module 7914 Hooks on the support bar Thumbscrews...
  • Page 10: Connect The Interface Cable

    Insert the hooks into the slots and then rotate the top Step 3 of the Expansion Module 7914 into the support bar so that it rests flush with the bar. Tighten the thumbscrew on the back of the Step 4 Expansion Module 7914.
  • Page 11 Step 2 jack with the “in” icon underneath on the Expansion Module 7914. If you are installing a second Note Expansion Module 7914, continue with Steps 3 and 4. Otherwise go to the “Connect the Power Supply” section on page 12.
  • Page 12: Connect The Power Supply

    Plug one end of the second interface cable into the AUX Step 3 jack with the “out” icon underneath on the first Expansion Module (the one closest to the phone). Plug the other end of the second interface cable into the Step 4 AUX jack with the “in”...
  • Page 13 Cisco IP Phone and plug the other end into a standard electrical power outlet in the wall. • If your Cisco IP Phone is powered with a power supply unit with one Expansion Module: reconnect the original Cisco IP Phone power –...
  • Page 14: Connect The Footstand

    Connect the Footstand Refer to Figure 7 and the steps that follow. Figure 7 Connecting the Footstand Slots on the support bar Hooks on the footstand Locate the three hooks on the footstand. Step 1 Position the hooks so that they align with the open slots Step 2 on the support bar.
  • Page 15 Connect a Laptop Cable Lock (optional) Supported only on phones that have a security slot on Note the back of the phone. Contact your system administrator for more information. Refer to Figure 8 and the steps that follow. Figure 8 Connecting a Laptop Cable Lock Detach the cable lock door from the support bar.
  • Page 16: Start-Up Sequence

    Start Up Sequence After the Expansion Module 7914 is installed, upon startup the buttons all show a steady red light. Then the LCD screen refreshes and the buttons all go off and any line appearances are displayed in the LCD screen. You can then start using the Expansion Module.
  • Page 17: Using The Expansion Module

    Cisco IP Phone. Refer to the phone guide for your Cisco IP Phone for instructions about using your phone. Here is a typical scenario when using the Cisco IP Phone and Expansion Module 7914 combination. You receive a call for your Director at extension 12345. You...
  • Page 18: Adjusting The Contrast

    Phone services can include, for example, weather, stock quotes, or corporate calendars and directories. Refer to the phone guide for your Cisco IP Phone for more information. Adjusting the Contrast Similar to your Cisco IP Phone, you can adjust the contrast on the Expansion Module 7914.
  • Page 19 If you are experiencing other difficulties, contact your system administrator. Technical Specifications for the Expansion Module 7914 This section provides the physical and operating environment specifications for the Cisco IP Phone Expansion Module 7914, as well as the regulatory compliance information.
  • Page 20: Physical And Operating Environment Specifications

    Physical and Operating Environment Specifications Specification Value or Range Operating 32 to 104°F (0 to 40°C) Temperature Operating relative 10 to 95% (noncondensing) humidity Storage 14 to 140°F (-10 to 60°C ) temperature Height 203 mm, 8.0 in. Width 121 mm, 4.75 in. Depth 51 mm, 2.0 in.
  • Page 21: Where To Find More Information

    Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/techsupport...
  • Page 22: Product Documentation Dvd

    Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.
  • Page 23: Documentation Feedback

    Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/ • Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco...
  • Page 24 You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL: http://www.cisco.com/en/US/products/index.html...
  • Page 25: Cisco Product Security Overview

    • Obtain assistance with security incidents that involve Cisco products. • Register to receive security information from Cisco. A current list of security advisories and notices for Cisco products is available at this URL: http://www.cisco.com/go/psirt If you prefer to see advisories and notices as they are updated in...
  • Page 26: Reporting Security Problems In Cisco Products

    Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT: •...
  • Page 27: Cisco Technical Support & Documentation Website

    The website is available 24 hours a day, at this URL: http://www.cisco.com/techsupport Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do...
  • Page 28: Submitting A Service Request

    Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447 For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
  • Page 29: Cisco One-Year Limited Hardware Warranty Terms

    Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
  • Page 30 The Cisco warranty page appears. d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.com/public/Support_root.shtml. Duration of Hardware Warranty...
  • Page 31 To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative. Complete the information below, and keep it for reference.
  • Page 32 All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R) © 2005 Cisco Systems, Inc. All rights reserved.