Parking A Call; Using Call Pickup; How To Pick Up Calls Within Your Group - Cisco 7940 Series User Manual

Chapter 3 Placing a Call and Other Basic Phone Tasks

Parking a Call

Step 1
Step 2
Step 3
Step 4

Using Call Pickup

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Park a call when you want to store the call and then retrieve the call from another
phone in the Cisco CallManager system (for example, a phone in someone else's
office or in a conference room). Call park numbers are pre-configured for this
purpose by your system administrator.
Follow these steps to park a call.
Procedure
During an active call, press the more soft key until you see the Park tab.
Press Park. The LCD screen displays the special call park number at which the
call is stored. If the screen does not display a call park number, the call park
feature is not available to you.
Make a note of the call park number, then hang up. The call is parked at that
number, allowing you to retrieve it from another phone.
To retrieve the parked call from any phone in the Cisco CallManager system, dial
the call park number at which the call is parked.
You have a limited amount of time to retrieve the parked call before it
Note
reverts to ringing at its original destination. See your system
administrator for this time limit.
You can answer an incoming call that is ringing on a telephone extension other
than your own by using the call pickup feature.
There are two types of call pickup available on the Cisco IP Phone, as described
in these topics:
• How to Pick Up Calls Within Your Group, page 3-6
How to Pick Up Calls Outside of Your Group, page 3-6
•
Cisco IP Phone 7960 and 7940 Series User Guide
Making Telephone Calls
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