NEC EXP801 Maintenance Manual page 33

Chapter 1 Maintenance
[?] The telnet service is not installed
 Is the length of the computer name is 15 characters or more?
→ Install the telnet service according to the following procedure:
(1) Adjust the computer name to 14 characters or less.
(2) Click Run on Start Menu.
(3) Type tlntsvr/service in Open, and then click OK.
(4) Click Start Menu, point to Control Panel, click Administrative Tools, and then click Services to
confirm whether the telnet service is registered.
(5) You can specify the computer name with 15 characters or more after installing the telnet service.
[?] Unable to run "Parameter file for Windows OS"
→
"Parameter file for Windows OS" must be run using Microsoft HTML Application Host. If it does not
start, associate the file type with Microsoft HTML Application Host by using the following steps.
(1) Click Run in Start Menu.
(2) Type %windir%\system32\mshta.exe/register.
[?] An error message appears after the graphics accelerator driver is installed
 Is in Server Core environment of Windows Server 2012 R2?
→
Ignore the message and event log recorded. This event does not affect system operation.
[?] Unable to start from the OS installation media of Windows Server 2008 R2
 Is X2APIC feature of the processor disabled?
→
Disable X2APIC feature of the processor in BIOS Setup Utility.
Advanced → Processor Configuration → X2APIC → Disabled
[?] The screen turns black or the stop error (0x0000005C) appears while installing Windows Server 2008 R2
 Is X2APIC feature of the processor disabled?
→ Disable X2APIC feature of the processor in BIOS Setup Utility.
Advanced → Processor Configuration → X2APIC → Disabled
Express5800/R120g-1M, R120g-2M Maintenance Guide
5. Troubleshooting
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