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Examples of poor print quality
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Toner specks
Hollow print
All black
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
White lines across the page
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Lines across the page
White lines, bands or ribbing across the page
Recommendation
•
Make sure the media type setting in the driver
matches the type of paper you are using.
•
Clean the drum cartridge.
•
The toner cartridge may be damaged.
Replace the toner cartridge with a new toner cartridge.
•
The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
•
The fusing unit may be contaminated.
Contact Fuji Xerox customer service.
•
Select Thick Paper mode in the printer driver or use
thinner paper than you are currently using.
•
Select the appropriate media type in the menu setting.
•
Check the machine's environment. Conditions such as
high humidity can cause hollow print.
•
The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
•
Clean the corona wire inside the drum cartridge.
•
The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
•
Select the appropriate media type in the printer driver.
•
Select the appropriate media type in the menu setting.
•
The problem may disappear by itself. Print multiple
blank pages to clear this problem, especially if the
machine has not been used for a long time.
•
Clean the drum cartridge.
•
The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
•
Clean the drum cartridge.
•
The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
•
Check the machine's environment. Conditions such as
high humidity and high temperatures may cause this
print quality problem.
•
Clean the drum cartridge.
•
If the problem is not solved after printing a few pages,
replace the drum cartridge with a new drum cartridge.
526
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