Fuji Xerox DocuPrint M385 z User Manual page 498

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Error Message
Document Jam
DR Mode in Use
(Except New Zealand)
Drum !
FaxAbility On
(For New Zealand)
Jam 2-sided
Jam Inside
Jam MP Tray
Jam Rear
Jam Tray 1
Jam Tray 2
Jam Tray 3
Limit Exceeded
Cause
The document was not inserted
or fed correctly, or the
document scanned from the
ADF was too long.
The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
The corona wire on the drum
cartridge must be cleaned.
The drum cartridge or the toner
cartridge and drum cartridge
assembly is not installed
correctly.
The machine is set to Faxability
mode. You can not change the
Receive Mode from Manual to
another mode.
The paper is jammed in the 2-
sided tray or inside the back
cover.
The paper is jammed inside the
machine.
The paper is jammed in the MP
tray.
The paper is jammed in the
back of the machine.
The paper is jammed in the
indicated paper tray.
The print limit set in Secure
Function Lock 3.0 was
reached.
Action
Remove the jammed paper from the ADF unit.
Clear any debris or scraps of paper from the ADF
unit paper path.
Press
.
Set Distinctive Ring to Off.
Clean the corona wire on the drum cartridge.
See Related Information: Clean the Corona Wire.
If the problem continues, replace the drum
cartridge with a new one.
Remove the drum cartridge, remove the toner
cartridge from the drum cartridge, and put the
toner cartridge back into the drum cartridge.
Reinstall the drum cartridge in the machine.
Set FaxAbility to Off.
Remove the 2-sided tray and open the back
cover to pull out all jammed paper.
Open the front cover, remove the toner cartridge
and drum cartridge assembly, and pull out all
jammed paper. Close the front cover.
Remove all jammed paper from in and around the
MP tray. Press Retry.
Open the fusing unit cover and remove all
jammed paper. Close the fusing unit cover.
Pull out the paper tray and remove all jammed
paper as shown in the animation on the LCD.
Call your administrator to check your Secure
Function Lock Settings.
498

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