Answering A Call; Call Hold; Microphone Mute - Polycom SoundPoint IP 500 User Manual

Sip 1.4.x
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Answering a Call

Using the Handset:
Pick up the handset.
Using Handsfree Speakerphone Mode:
Press
or with the handset on hook
press the line key (
incoming call, or the Answer soft key .
Using the Headset:
Conference
Directories
Pressing
or the line key (
will answer the call through an option-
Services
ally connected headset.
Call Lists
In all cases, The active call will appear
on the display showing call duration and
Buddy Status
destination.
My Status
If there is an active call when a new incom-
ing call is received, pressing the Answer soft
Redial
Sel
Sel
key places the active call on hold to answer
the new call.
Del
Del
3
DEF
3
DEF
6
MNO
6

Call Hold

Menu
MNO
9
WXYZ
9
Messages
During a call, press
WXYZ
The call will be placed on hold and this will
Do Not Disturb
#
be indicated on the display. The remote party
will see a "Held" call state on their display.
again or the Resume soft key to
Press
Hold
Hold
retrieve the call.

Microphone Mute

During a call, press
telephone lights up and a flashing micro-
phone on the display indicates that the other
party (parties) cannot hear you.
Conference
Directories
Services
Call Lists
Buddy Status
My Status
Redial
) opposite the
Directories
Conference
Directories
Conference
Services
Services
Call Lists
Sel
Sel
Call Lists
Directories
Conference
Buddy Status
Services
Buddy Status
My Status
Del
Del
Call Lists
Redial
My Status
Buddy Status
Menu
Redial
My Status
Messages
Redial
Do Not Disturb
or the Hold soft key.
Hold
Hold
. The LED on the
Directories
Conference
Services
Call Lists
Buddy Status
My Status
Redial
1
ABC
2
1
2
ABC
4
5
GHI
JKL
4
5
GHI
JKL
7
8
PQRS
TUV
7
8
PQRS
TUV
0
OPER
*
0
OPER
)
1
2
3
ABC
DEF
1
2
3
1
2
3
ABC
DEF
1
2
3
ABC
DEF
1
2
ABC
ABC
DEF
1
2
4
5
6
GHI
JKL
MNO
4
5
6
4
5
6
GHI
JKL
MNO
4
5
6
Pressing Answer will also answer the call in
ABC
GHI
JKL
MNO
GHI
JKL
MNO
4
the previously connected mode.
5
GHI
JKL
4
5
7
8
9
7
PQRS
8
TUV
9
WXYZ
PQRS
TUV
WXYZ
7
8
9
7
8
1
9
1
PQRS
GHI
TUV
JKL
WXYZ
PQRS
TUV
WXYZ
0
OPER
*
#
7
8
0
PQRS
TUV
4
7
8
GHI
0
OPER
*
4
#
0
OPER
GHI
PQRS
TUV
OPER
7
PQRS
7
0
OPER
*
0
PQRS
OPER
*
If multiple calls are on hold, use the line
keys on the left of the display to select a
line then the arrow keys to select a call
then press the Resume soft key to retrieve
the call.
Microphone Mute applies to all modes:
handset, headset, and handsfree. You can
still hear all other parties while Mute is
enabled.
To turn off Microphone Mute, press
again.
1
2
ABC
1
2
ABC
4
5
GHI
JKL
4
5
GHI
JKL
7
8
PQRS
TUV
7
8
7
PQRS
TUV
OPER
Incoming calls may be
3
DEF
3
ignored by pressing the
DEF
Reject soft key or
6
MNO
6
during ringing.
MNO
9
WXYZ
9
WXYZ
#
Messages
3
DEF
3
Do Not Disturb
DEF
6
MNO
6
2
3
ABC
DEF
2
3
MNO
ABC
DEF
9
WXYZ
5
6
9
JKL
MNO
5
6
JKL
MNO
WXYZ
8
9
TUV
WXYZ
8
9
#
TUV
WXYZ
0
OPER
#
0
OPER
DEF
3
3
DEF
6
MNO
6
MNO
9
WXYZ
9
WXYZ
Del
Del
Menu
Messages
Do Not Disturb
Sel
Sel
Hold
Hold
Sel
Sel
Sel
Sel
Del
Del
Del
Del
Del
Del
Sel
Sel
Menu
Menu
Menu
Messages
Del
Del
Do Not Disturb
Messages
Menu
Do Not Disturb
Messages
Hold
Hold
Hold
Hold
Do Not Disturb
Hold
Hold
Hold
Hold
Sel
Sel
Del
Del
Menu
Conference
Directories
Messages
Do Not Disturb
Services
Call Lists
Hold
Hold
Buddy Status

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