Epson ET-2803 User Manual
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Epson ET-2803 User Manual

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ET-2800/ET-2803 User's Guide

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  • Page 1 ET-2800/ET-2803 User's Guide...

  • Page 3: Table Of Contents

    Android Printing Using the Epson Print Enabler ................29 Using Fire OS Printing ........................29 Using Windows 10 Mobile Printing ....................30 Using Epson Print and Scan App with Windows Tablets ..............30 Using the Mopria Print Service ......................31...
  • Page 4 Loading Paper ............................50 Loading Paper in the Rear Paper Feeder................... 50 Paper Loading Capacity ........................54 Compatible Epson Papers........................55 Borderless Paper Type Compatibility ....................57 Selecting the Paper Settings - Control Panel ..................57 Paper or Media Type Settings - Control Panel................58 Paper or Media Type Settings - Printing Software................
  • Page 5 Changing the Language of the Printer Software Screens ............90 Changing Automatic Update Options .................... 91 Printing with the Built-in Epson Driver - Windows 10 S............... 92 Selecting Print Settings - Windows 10 S..................92 Printing on a Mac ..........................95 Selecting Basic Print Settings - Mac .....................
  • Page 6 Additional Scanning Settings - Main Settings Tab ............... 137 Additional Scanning Settings - Advanced Settings Tab ............... 137 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........139 Image Format Options......................... 140 Scan Resolution Guidelines ......................141...
  • Page 7 Checking Ink Levels on Your Product..................144 Checking Ink Levels - Windows....................145 Checking Ink Levels - Mac......................146 Disabling Special Offers with Windows ..................147 Purchase Epson Ink ......................... 149 Ink Bottle Part Numbers....................... 149 Refilling the Ink Tanks ........................149 Adjusting Print Quality..........................156 Print Head Maintenance........................
  • Page 8 Product Status Messages ........................ 185 Message Appears Prompting You to Reset Ink Levels..............187 Running a Product Check ........................ 187 Resetting Control Panel Defaults ..................... 189 Solving Setup Problems ........................190 Product Does Not Turn On or Off....................190 Noise After Filling the Ink ......................190 Software Installation Problems ....................
  • Page 9 Image Colors are Patchy at the Edges ..................226 Ripple Patterns Appear in an Image .................... 226 Scanned Image Edges are Cropped ................... 227 Resetting the Epson Scan 2 Settings ..................227 Uninstall Your Product Software....................... 227 Uninstalling Product Software - Windows ..................228 Uninstalling Product Software - Mac....................
  • Page 10 Binding Arbitration and Class Waiver ....................245 Trademarks ............................248 Copyright Notice..........................248 libTIFF Software Acknowledgment....................249 A Note Concerning Responsible Use of Copyrighted Materials........... 250 Default Delay Times for Power Management for Epson Products ..........250 Copyright Attribution ........................250...

  • Page 11: Et-2800/Et-2803 User's Guide

    ET-2800/ET-2803 User's Guide Welcome to the ET-2800/ET-2803 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.

  • Page 13: Product Parts - Front

    Product Parts - Front Rear paper feeder Paper support Edge guides Feeder guard Output tray Paper stopper Parent topic: Product Parts Locations...

  • Page 14: Product Parts - Inside

    Product Parts - Inside Document cover Scanner glass Control panel Scanner unit...

  • Page 15: Product Parts - Back

    Ink tank cap Ink tank cover Ink tank unit Ink tanks Inner cover Scanner unit support Print head Parent topic: Product Parts Locations Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 16: Control Panel Buttons And Lights

    Entering Characters on the LCD Screen Changing LCD Screen Language Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights power button and light home button LCD screen help button Arrow buttons and OK button stop button start button reset button back button...

  • Page 17: Status Icon Information

    Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection is established.

  • Page 18: Changing Lcd Screen Language

    • To move the cursor to the right or to add a space, press the right arrow button. • To move the cursor to the left, press the left arrow button. • To enter symbols, press 1 on the numeric keypad. •...

  • Page 19: Preventing Pc Connection Via Usb

    3. Select Printer Setup and press the OK button. 4. Select Language and press the OK button. 5. Select a language and press the OK button. 6. Press the home button to exit. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer.

  • Page 20: Using Power Saving Settings

    You see a screen like this: 5. Select Disable and press the OK button. 6. Do one of the following: • Press the OK button to restart the product. • Press the stop button to return to the Printer Setup screen without restarting the product. Note: The change will not take effect until the product is restarted.
  • Page 21 2. Press the arrow buttons to select Settings and press the OK button. 3. Select Printer Setup and press the OK button. You see this screen: 4. Select Sleep Timer and press the OK button. You see this screen: 5. Use the arrow buttons to adjust the number of minutes of inactivity before the product enters sleep mode.

  • Page 22: Changing The Power Off Timer Setting From The Control Panel

    Parent topic: Using Power Saving Settings Changing the Power Off Timer Setting from the Control Panel You can use the product's control panel to change the time period before the printer turns off automatically. 1. Press the home button, if necessary. 2.

  • Page 23: Using The Epson Smart Panel Mobile App

    Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up your Epson product and then print, copy, or scan with your networked Epson product. Epson Smart Panel also lets you check ink levels and product status.

  • Page 24: Voice-Activated Printing

    Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...

  • Page 25: Setting Up Epson Connect Services

    Using the Mopria Print Service Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.

  • Page 26: Using Epson Email Print

    Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 27: Using Epson Scan To Cloud

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 28: Using Airprint

    Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S.)

  • Page 29: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 30: Using Windows 10 Mobile Printing

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

  • Page 31: Using The Mopria Print Service

    4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

  • Page 32: Wi-Fi Networking

    Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

  • Page 33: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 34: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 35 6. Enter your wireless password (or network name and then password). • To enter characters, press the buttons on the numeric keypad. • To change the character case or type, select A1# or press the reset button. • To move the cursor to the right or add a space, press the right arrow button. •...

  • Page 36: Wi-Fi Direct Mode Setup

    (up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
  • Page 37 4. Press the OK button twice. 5. Do one of the following: • Open the Epson Smart Panel app on your device, then press the down arrow button on your product's control panel to view the product information. Use the information on the product's LCD screen to select your product in the Epson Smart Panel app.

  • Page 38: Wi-Fi Protected Setup (Wps)

    Note: If the icon is displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
  • Page 39 You see this screen: 4. Press the OK button twice. You see this screen: 5. Press the arrow buttons to select Push Button Setup (WPS) and press the OK button. 6. Follow the instructions on the LCD screen to complete WPS setup. If the network connection is successful, the blue Wi-Fi icon is displayed on the LCD screen.

  • Page 40: Printing A Network Status Sheet

    Parent topic: Wi-Fi Protected Setup (WPS) Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet for detailed information about your product's network status. 1. Press the home button, if necessary. 2. Select Settings > Network Settings > Print Status Sheet. You see this screen: 3.

  • Page 41: Network Connection Report Codes And Messages

    You see a screen like this: 3. Press the start button to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections.
  • Page 42 Error code Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and to your product.
  • Page 43 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 44 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 45 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 46 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 47: Changing Or Updating Network Connections

    You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.

  • Page 48: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 49: Disabling Wi-Fi Features

    2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

  • Page 50: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Rear Paper Feeder Paper Loading Capacity Compatible Epson Papers Borderless Paper Type Compatibility Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software...
  • Page 51 2. Slide the edge guides out all the way. 3. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper. 4.
  • Page 52 • Load up to 10 envelopes in the center of the paper support. Load them printable side up and flap edge left. • Load a sheet of loose-leaf or other paper with holes facing as shown. • To load a sheet of paper longer than legal size, close the paper support, then load the leading edge of the paper as shown.
  • Page 53 5. Slide the edge guides against the paper, but not too tightly. Then flip the feeder guard back. Note: Do not place objects on the feeder guard. Doing so may prevent paper from feeding. 6. Pull out the output tray and open the paper stopper. 7.

  • Page 54: Paper Loading Capacity

    [216 × 279 mm]) or A4 (8.3 × 11.7 Epson EcoTank Premium inches [210 × 297 mm]) or smaller: Paper Up to the line indicated by the arrow Epson Bright White Pro mark Paper Available paper sizes* 1 sheet Epson Bright White Premium Oficio 9 (8.46 ×...

  • Page 55: Compatible Epson Papers

    (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
  • Page 56 Paper Type Size Part number Sheet count Epson Multipurpose Plus Paper Letter (8.5 × 11 inches S450217-4 [216 × 279 mm]) Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 × 279 mm]) Epson Premium Presentation 8 × 10 inches (203 × 254 mm)

  • Page 57: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss Borderless Paper Sizes • 3.5 × 5 inches (89 × 127 mm) •...

  • Page 58: Paper Or Media Type Settings - Control Panel

    Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Premium Photo Paper Glossy Prem. Glossy...

  • Page 59: Paper Or Media Type Settings - Printing Software

    For this paper Select this Paper Type setting Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Prem. Matte...

  • Page 60: Selecting The Default Paper Source Settings

    Parent topic: Loading Paper Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings > Printer Setup. You see a screen like this: 3.
  • Page 61 Paper Source Available settings Description Settings option A4/Letter Auto Select On to switch the selected paper size to match the Switching loaded paper (Letter or A4) if the wrong size is selected Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice match the loaded paper...

  • Page 62: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 63 Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.

  • Page 64: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on in the product.
  • Page 65 6. Press the left or right arrow button to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the OK button to view the print settings for the copies. You see this screen: 8.

  • Page 66: Copying Options

    9. To change the print settings, press the arrow buttons to select and adjust the necessary settings. When you are finished, press the OK button. 10. When you are ready to copy, press the start button. Note: To cancel copying, press the stop button.
  • Page 67 Copying option Available settings Description Quality Draft Adjusts the quality of your copies Standard High ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos Standard Medium...

  • Page 68: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 69: Selecting Basic Print Settings - Windows

    Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 70 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5.

  • Page 71: Print Quality Options - Windows

    15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Paper or Media Type Settings - Control Panel...

  • Page 72: Selecting Double-Sided Printing Settings - Windows

    2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
  • Page 73 You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Note: The surface of the paper may smear during double-sided printing.

  • Page 74: Double-Sided Printing Options - Windows

    Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Option Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
  • Page 75 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 76: Custom Color Correction Options - Windows

    Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 77: Image Options And Additional Settings - Windows

    includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software.

  • Page 78: Header/Footer Settings - Windows

    Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.

  • Page 79: Selecting A Printing Preset - Windows

    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 80 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.

  • Page 81: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 82: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.

  • Page 83: Printing Your Document Or Photo - Windows

    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 84 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows...

  • Page 85: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing with Windows Locking Printer Settings - Windows...
  • Page 86 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.

  • Page 87: Locked Setting Options

    You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6.
  • Page 88 Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...

  • Page 89: Selecting Default Print Settings - Windows

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

  • Page 90: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.

  • Page 91: Changing Automatic Update Options

    4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.

  • Page 92: Printing With The Built-In Epson Driver - Windows 10 S

    You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product.
  • Page 93 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 94 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.

  • Page 95: Printing On A Mac

    You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printing Software Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 96: Selecting Basic Print Settings - Mac

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac...
  • Page 97 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 98 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless.

  • Page 99: Print Quality Options - Mac

    Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.

  • Page 100: Print Options - Mac

    Quality For text and graphics with increased quality and print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 101: Selecting Print Layout Options - Mac

    select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.

  • Page 102: Managing Color - Mac

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 103: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 104: Selecting Printing Preferences - Mac

    Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1.

  • Page 105: Printing Preferences - Mac

    Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed.

  • Page 106: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 107: Printing From A Smartphone Or Tablet

    Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.

  • Page 108: Printing With Epson Photo

    Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson Photo+ help utility for more information.

  • Page 109: Scanning

    If you are scanning to a computer, you can change the default scan settings using the Event Manager utility on the computer. Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer before scanning to your computer.

  • Page 110: Setting Up A Wsd Port (Windows 7/Windows Vista)

    3. Press the home button, if necessary. 4. Press the left or right arrow button to select Scan and press the OK button. 5. Press the left or right arrow button to select a scan option and press the OK button. •...

  • Page 111: Changing Default Scan Job Settings

    Start > All Programs or Programs > Epson Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.

  • Page 112: Starting A Scan Using Epson Scansmart

    Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.

  • Page 113: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 114 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this:...

  • Page 115: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 116 You see an Epson Scan 2 window like this:...

  • Page 117: Starting A Scan From A Smartphone Or Tablet

    Scanning in Epson Scan 2 Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
  • Page 118 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
  • Page 119 The original is scanned. When scanning is complete, you see a screen like this: Note: To change between document or photo editing options, select Change Mode. 5. In Document Editing Mode, you can review, edit, or reorder the scanned images as follows: •...

  • Page 120: Saving A Scan

    You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Starting a Scan Saving a Scan...

  • Page 121: Attaching A Scan To Email

    • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document or Photo in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.

  • Page 122: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document or Photo in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.

  • Page 123: Printing A Scan

    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...

  • Page 124: Selecting Epson Scansmart Settings

    You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox.

  • Page 125: Changing The Epson Product

    Starting a Scan Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.

  • Page 126: Changing The Scan Settings

    Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2.

  • Page 127: Changing The File Name Settings

    You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings Changing the File Name Settings You can change the default file naming method for your scans.
  • Page 128 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.

  • Page 129: Changing The Save Settings

    • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
  • Page 130 You see a screen like this: 2. Click the Save Settings tab.

  • Page 131: Save Settings

    4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...

  • Page 132: Customizing Action Icons

    Parent topic: Selecting Epson ScanSmart Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen.
  • Page 133 You see a screen like this: 2. Click the Customize Actions tab.

  • Page 134: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 135 You see this window:...
  • Page 136 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab.

  • Page 137: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
  • Page 138 Removes dust on scanned images (when scanning in Photo Mode). Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only). Parent topic: Scanning in Epson Scan 2...

  • Page 139: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Epson Scan 2 OCR Component to scan using OCR with Epson Scan 2. Select Epson Software Updater in the Windows Start menu or Mac Epson Software folder, and select the component and PDF extension files to download and install them.

  • Page 140: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 141: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...

  • Page 142: Refilling Ink

    Refilling the Ink Tanks Ink Safety Precautions Note: Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
  • Page 143 Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.

  • Page 144: Check Ink Levels

    Ink Bottle and Ink Tank Information • To maintain optimum print head performance, some ink is consumed from all ink tanks during printing and when performing maintenance operations, such as cleaning the print head. • Some ink in the ink bottles supplied with your product is used during initial setup; these ink bottles may print fewer pages compared to subsequent ink bottles.

  • Page 145: Checking Ink Levels - Windows

    Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.

  • Page 146: Checking Ink Levels - Mac

    You see a window like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

  • Page 147: Disabling Special Offers With Windows

    Parent topic: Check Ink Levels Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer.
  • Page 148 Windows taskbar, or click the up arrow and right-click . Select Monitoring Preferences. You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels...

  • Page 149: Purchase Epson Ink

    You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
  • Page 150 As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
  • Page 151 6. Open the cap for the ink tank you are going to fill. Note: Make sure the color of the ink tank matches the ink color you want to refill. Refer to the color- coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position;...
  • Page 152 Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Do not allow the top of the ink bottle to hit any objects after removing its cap; otherwise, ink may spill.
  • Page 153 8. Insert the bottle into the ink filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle.
  • Page 154 9. When the ink tank is full, remove the ink bottle and securely close the ink tank cap. Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 10.
  • Page 155 Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions Related tasks Checking Ink Levels on Your Product...

  • Page 156: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper path.

  • Page 157: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3.
  • Page 158 6. Press the start button to print. The nozzle check pattern is printed. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning...

  • Page 159: Checking The Nozzles Using A Computer Utility

    8. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. • If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head.
  • Page 160 You see a window like this: 5. Click Print.
  • Page 161 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish.

  • Page 162: Print Head Cleaning

    • If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours.
  • Page 163 4. Select Maintenance and press the OK button. 5. Select Head Cleaning and press the OK button. 6. Press the start button to clean the print head. Caution: Never open the inner cover or turn off the product during a cleaning cycle or you may damage it.
  • Page 164 You see a message on the LCD screen and the power light flashes throughout the cleaning cycle. When the cleaning cycle is finished, the power light stays on and you see a message on the LCD screen. 7. Select Nozzle Check, press the OK button, and press the start button to run a nozzle check and confirm that the print head is clean.
  • Page 165 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 9. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button.

  • Page 166: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
  • Page 167 You see a window like this: 5. Click Start to begin the cleaning cycle. You see a message on the computer screen during the cleaning cycle.The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never open the inner cover or turn off the product during a cleaning cycle or you may damage it.
  • Page 168 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again.

  • Page 169: Power Cleaning

    Caution: Power Cleaning may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using the Product Control Panel...
  • Page 170 If the print quality did not improve, turn off the product and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  • Page 171: Power Cleaning Using A Computer Utility

    Related tasks Checking the Nozzles Using the Product Control Panel Loading Paper in the Rear Paper Feeder Related topics Refilling Ink Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning.
  • Page 172 If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic:...

  • Page 173: Print Head Alignment

    Related topics Refilling Ink Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality...
  • Page 174 You see a screen like this: 5. Select Print Head Alignment and press the OK button. 6. Do one of the following: • Select Vertical Alignment and press the OK button. • Select Horizontal Alignment and press the OK button. 7.

  • Page 175: Cleaning The Paper Guide

    9. Press the OK button when you are finished. Parent topic: Print Head Alignment Related tasks Loading Paper in the Rear Paper Feeder Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. Caution: Do not use tissues to clean the inside of the product.

  • Page 176: Checking The Number Of Sheets Fed

    3. Select Paper Guide Cleaning and press the OK button. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related concepts Print Head Alignment Print Head Cleaning Related tasks Loading Paper in the Rear Paper Feeder...

  • Page 177: Checking The Sheet Counter - Mac

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed...
  • Page 178 You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed...

  • Page 179: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.

  • Page 180: Transporting Your Product

    6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8.
  • Page 181 • Do not put opened ink bottles in the box with the product. • Before transporting the product, make sure that the print head is in the home (far right) position. 1. Turn off the product. 2. Remove all the paper and any originals from the product. 3.
  • Page 182 5. Open the ink tank cover and make sure that the ink tank caps are securely closed. 6. Close the ink tank cover securely.
  • Page 183 7. Close the paper support and output tray, then lower the control panel by gently pushing it down. 8. Place the product in a plastic bag and fold the bag closed. 9. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product.

  • Page 184: Solving Problems

    Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.

  • Page 185: Product Status Messages

    • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
  • Page 186 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 187: Message Appears Prompting You To Reset Ink Levels

    Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following: 1. Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top. Note: Depending on the operating conditions, you may see the ink reset message even when there is still ink in the tanks.
  • Page 188 4. Select Maintenance and press the OK button. 5. Select Nozzle Check and press the OK button. 6. Press the start button. The nozzle check pattern is printed. 7. Do one of the following, depending on the results of the product check: •...

  • Page 189: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check other solutions. If they do not work, contact Epson. Parent topic:...

  • Page 190: Solving Setup Problems

    4. Select one of these options and press the OK button: • Network Settings: Resets all network settings. • Copy Settings: Resets all copy settings. • Scan Settings: Resets all scan settings. • Clear All Data and Settings: Resets all settings. You see a confirmation screen.

  • Page 191: Software Installation Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 192: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 193 Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet.

  • Page 194: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 195: Product Does Not Appear In Mac Printer Window

    • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts...

  • Page 196: Cannot Print Over A Network

    • Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited.

  • Page 197: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 198: Solving Copying Problems

    Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.

  • Page 199: Product Makes Noise When It Sits For A While

    Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: •...

  • Page 200: Paper Feeding Problems

    Paper Feeding Problems Paper Jam Problems Inside the Product Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. • If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feed. Slide the edge guides against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guides.

  • Page 201: Paper Jam Problems Inside The Product

    Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here. Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury.
  • Page 202 5. Lift up the scanner until it clicks into place. Caution: Do not touch the parts shown or you may damage your product. Be careful not to trap your hand or fingers when opening the scanner unit.
  • Page 203 6. Remove any jammed paper inside. 7. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely. Note: The scanner unit must be closed completely before it can be opened again.

  • Page 204: Paper Ejection Problems

    8. Close the inner cover. 9. Lower the control panel. 10. Follow the prompts on the LCD screen to clear any error messages. Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using a Product Button Loading Paper in the Rear Paper Feeder Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...

  • Page 205: Solving Problems Printing From A Computer

    • Make sure the printer status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited.

  • Page 206: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...

  • Page 207: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 208 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 209: Solving Page Layout And Content Problems

    Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 210: Too Many Copies Print

    Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: •...

  • Page 211: Border Appears On Borderless Prints

    • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the product. • When placing originals on the scanner glass, align the corner of the original with the corner indicated by the arrow.

  • Page 212: Incorrect Characters Print

    Parent topic: Solving Page Layout and Content Problems Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printing Software Print Options - Mac Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Characters Print...

  • Page 213: Slanted Printout

    • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover. • If the edges of a copy are cropped, slightly move the original away from the edges of the scanner glass. •...

  • Page 214: Solving Print Quality Problems

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.

  • Page 215: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 216 • When manually printing 2-sided, make sure the ink is completely dry before loading the paper. • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. •...

  • Page 217: Faint Printout Or Printout Has Gaps

    Power Cleaning Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printing Software Compatible Epson Papers Related tasks Checking Ink Levels on Your Product Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac...

  • Page 218: Grainy Printout

    • If you cannot solve the problem using head cleaning, you can print immediately from a Windows computer with a mixture of color inks to create composite black. Select the Use a Mixture of Color Inks to Create Black setting from Extended Settings on the printer driver's Maintenance tab. You can print at Standard print quality when the Paper Type is Plain Paper / Bright White Paper, Letterhead, or Envelope.

  • Page 219: Incorrect Colors

    Standard (Windows) or Normal (Mac) instead. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 220: Solving Scanning Problems

    Color Management setting to any color correction method other than PhotoEnhance. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.

  • Page 221: Scanning Software Does Not Operate Correctly

    • In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control panel. • Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.

  • Page 222: Scanning Is Slow

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 223: Solving Scanned Image Quality Problems

    Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Image Consists of a Few Dots Only...

  • Page 224: Line Of Dots Appears In All Scanned Images

    Related tasks Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.
  • Page 225 To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: •...

  • Page 226: Characters Are Not Recognized During Conversion To Editable Text (Ocr)

    • When saving scanned images as Searchable PDFs, make sure the correct OCR language is selected. • Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original.

  • Page 227: Scanned Image Edges Are Cropped

    Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems...

  • Page 228: Uninstalling Product Software - Windows

    In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 229: Uninstalling Product Software - Mac

    • Windows 8.x/Windows 7/Windows Vista: Select Epson ScanSmart and click Uninstall/Change. 8. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.

  • Page 230: Where To Get Help

    You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 231: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 232: Mac System Requirements

    • Windows Server 2003 SP2 or later Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support...

  • Page 233: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 234: Printable Area Specifications

    ) to 27 lb (100 g/m Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum...
  • Page 235 Single sheets - borderless Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications...

  • Page 236: Scanning Specifications

    Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.

  • Page 237: Dimension Specifications

    Color Cyan, Magenta, Yellow, Black Ink life Opened package: Use as soon as possible Unopened package: Use before the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic:...

  • Page 238: Environmental Specifications

    Rated frequency range 50 to 60 Hz Rated current 0.4 to 0.2 A Power consumption with USB Standalone copying: Approximately 12 W (ISO/IEC24712) connection Ready mode: Approximately 4.5 W Sleep mode: Approximately 0.7 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Environmental Specifications...

  • Page 239: Safety And Approvals Specifications (U.s. And Canada)

    • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 240 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.

  • Page 241: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 242 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

  • Page 243: Lcd Screen Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 244: Fcc Compliance Statement

    such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 245: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 246 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 247 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 248: Trademarks

    Wi-Fi Direct is a registered trademark of Wi-Fi Alliance General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved.

  • Page 249: Libtiff Software Acknowledgment

    Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...

  • Page 250: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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