Checking The Printer Status - Windows; Checking Printer Status - Mac Os X - Epson XP-324 User Manual

User's Guide
Code Situation
Recovery The printer has started in recovery
Mode mode because the firmware update
failed.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty
does not cover the cost of this replacement.
Related Information
"Contacting Epson Support" on page 117
&
"Removing Jammed Paper" on page 94
&
"Installing Applications" on page 90
&
"Updating Applications and Firmware" on page 91
&

Checking the Printer Status - Windows

1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Windows Printer Driver" on page 81
&

Checking Printer Status - Mac OS X

1. Select System Preferences from the
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Solving Problems
Solutions
Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
93