Section Iv Warranty And Service; Warranty; Factory Service - PS Engineering IntelliPAX 11616R Installation And Operation Manual

Section IV Warranty and Service

4.1

Warranty

In order for the factory warranty to be valid, the installations in a certified aircraft must be accomplished by
a FAA- certified avionics shop and authorized PS Engineering dealer. If the unit is being installed by a
non-certified individual in an experimental aircraft, a dealer-made harness must be used for the warranty to
be valid.
PS Engineering, Inc. warrants this product to be free from defect in material and workmanship for a period
of one year from the date of sale. During this one-year warranty period, PS Engineering, Inc., at its option,
will send a replacement unit at our expense if the unit should be determined to be defective after
consultation with a factory technician.
This warranty is not transferable. Any implied warranties expire at the expiration date of this warranty. PS
Engineering SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This
warranty does not cover a defect that has resulted from improper or unreasonable use or maintenance as
determined by us. This warranty is void if there is any attempt to dissemble this product without factory
authorization. This warranty gives you specific legal rights, and you may also have other rights that may
vary from state to state. Some states do not allow the exclusion of limitation of incidental or consequential
damages, so the above limitation or exclusions may not apply to you.
4.2

Factory Service

The IntelliPAX is covered by a one-year limited warranty. See warranty information.
Contact PS Engineering, Inc. at (865) 988-9800 or
return the unit. This will allow the service technician to provide any other suggestions for identifying the
problem and recommend possible solutions.
After discussing the problem with the technician and you obtain a Return Authorization Number, ship
product via an approved carrier (do not ship U.S. Mail) to:
PS Engineering, Inc.
Customer Service Department
9800 Martel Road
Lenoir City, TN 37772
(865) 988-9800 FAX (865) 988-6619
200-250-0006
www.ps-engineering.com/support.shtml
4-1
Page
before you
Rev. 1, Sept. 2022