AJAX Hub 2 User Manual
  1. Manuals
  2. Brands
  3. AJAX Manuals
  4. Switch
  5. Hub 2
  6. User manual

AJAX Hub 2 User Manual

Hide thumbs Also See for Hub 2:
Table of Contents

Advertisement

Quick Links

Hub 2 User Manual
Updated August 7, 2020
Ajax is a wireless security system that protects against
intrusions res
,
, and
oods
, and allows users to
control electrical appliances
directly from a
mobile
app
. The system responds immediately to threats informing you and the
security company about any incident. Is used inside premises.
Hub 2 is an intelligent security system control panel that supports detectors
with visual alarm veri cation, that developed only for indoor use. Representing a
key element of the security system, Hub 2 controls the operation of Ajax devices

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Hub 2 and is the answer not in the manual?

Questions and answers

Related Manuals for AJAX Hub 2

Summary of Contents for AJAX Hub 2

  • Page 1 Is used inside premises. Hub 2 is an intelligent security system control panel that supports detectors with visual alarm veri cation, that developed only for indoor use. Representing a key element of the security system, Hub 2 controls the operation of Ajax devices...

  • Page 2: Functional Elements

    The personal data and system operation logs are stored under multilevel protection, and information exchange with Hub 2 is carried out via an encrypted channel on a 24-hour basis. Communicating with Ajax Cloud, the system can use the Ethernet connection and GSM network (two 2G SIM cards).

  • Page 3: Operational Principles

    Hub 2 uses the Jeweller radio technology. For visual data transmission, Hub 2 uses Wings: a high-speed radio protocol based on the Jeweller technology. Wings also uses a dedicated antenna to improve channel reliability. All Ajax devices...
  • Page 4 Hub 2 can be controlled via the for iOS, Android, macOS, or Windows. To con gure the system, install the Ajax app and create the Ajax account. We recommend using the Ajax Security System app to manage one or several hubs.

  • Page 5: Security Requirements

    Ajax account! You do not need to create a new account for each hub—you can add several hubs to one account. An account with information regarding the added hubs is uploaded to the cloud-based Ajax Cloud service in an encrypted form.
  • Page 6 GPRS, SMS services and calls. If the hub does not connect to Ajax Cloud via GSM, use Ethernet to set up the network parameters in the app. For the proper setting of the access point, username, and password, please contact the support service of the operator.
  • Page 7 Changing the hub administrator does not affect the settings of the connected devices. Ajax security system user rights Hub statuses Icons Icons display some of Hub 2 statuses. You can see them in the Ajax app, in the Devices menu Icons Meaning 2G connected...
  • Page 8 The hub have lost connection with the central monitoring station of the security organization via direct connection States States can be found in the Ajax app 1. Go to the Devices tab 2. Select Hub 2 from the list. Parameter Meaning Click to open the list of hub malfunctions. Malfunction...
  • Page 9 Connection status between the hub and Ajax Cloud: Connection Online — the hub is connected to Ajax Cloud O ine — the hub is not connected to Ajax Cloud The hub connection status to the mobile Internet: Connected — the hub is connected to Ajax Cloud via mobile Internet Disconnected —...
  • Page 10 50 rooms, with each device located only in one room. Without creating the room, you are not able to add devices in the Ajax app! The name of the room is indicated in the noti cation of the device event or...

  • Page 11: Connecting Devices

    However, you can refuse and return to this step later. The user can add the device only when the security system is disarmed! Pairing device with hub: Ajax app 1. In the , open the room and select Add Device.

  • Page 12: Video Surveillance

    If the connection fails on the rst try, switch off the device for 5 seconds and retry. How to con gure and connect an IP camera to the Ajax security system Video surveillance You can connect third-party cameras to the security system: seamless...
  • Page 13 Ethernet — con gure the Ethernet connection. Cellular — switch on/off GSM communication, con gure the connection and check the balance. Geofence — set the reminder of arming/disarming the security system, when entering the speci ed area. The user location is determined based on the data from the GPS antenna or iBeacon (only for Apple devices).
  • Page 14 Security Schedule — set a schedule to arm/disarm the security system automatically. How to create and con gure a scenario in the Ajax security system Detection Zone Test — run the detection zone test for the connected devices. The test determines the su cient distance to trigger the alarm.
  • Page 15 (Polling interval * 4) + Time lter With the default settings, the Ajax Cloud service reports a hub loss after 9 minutes: (60 s * 4) + 300 s = 9 min...
  • Page 16 System Integrity Check). If enabled, the security system can be armed even with detected malfunctions. To arm the security system with malfunctions through the Ajax app: 1. Activate the security mode: you will receive a noti cation with a list of malfunctions.
  • Page 17 Ajax device is open. If the panic button is pressed in the app. If enabled, the hub activates the connected sirens if the panic button is pressed in the Ajax app.
  • Page 18 Security Companies — choose and connect a security company in your region. The region is determined by the GPS data or the regional settings of your smartphone. User Guide — opens the Hub 2 user guide.

  • Page 19: Settings Reset

    1. Switch on the hub if it is turned off. 2. Remove all users and installers from the hub. 3. Hold the power button for 30 s — the Ajax logo on the hub will start blinking red. 4. Remove the hub from your account.

  • Page 20: Installation

    Arming/Disarming Switching on Night mode How Ajax noti es the users about alarms Connecting a security company The list of organizations that connect the system to the central monitoring stations of the organizations may be found in the Security companies menu...
  • Page 21 2. Put the hub on the lid and check the tamper status in the Ajax app. 3. To ensure higher reliability, x the hub on the lid with bundled screws.

  • Page 22: Maintenance

    Inside any premises with the temperature and humidity beyond the range of permissible limits. Maintenance Check the operational capability of the Ajax security system on a regular basis. Clean the hub body from dust, spider webs and other contaminants as they appear. Use soft dry napkin suitable for equipment maintenance.

  • Page 23: Technical Speci Cations

    1. Hub 2 2. Power cable 3. Ethernet cable 4. Installation kit 5. Micro SIM (not included some countries) 6. Quick Start Guide Technical Speci cations Intelligent security system control panel Classi cation supporting ethernet and two SIM cards Maximum number of connected devices...

  • Page 24: Warranty

    Weight 362 g Warranty Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed accumulator. If the device does not function properly, we recommend that you rst contact...

  • Page 25: Need Help

    Need help? In this section you’ll nd detailed manuals and educational videos about all features of Ajax. And in case you need help of a technical specialist, we’re available 24/7. Send request...

Table of Contents