Troubleshooting; Solving Malfunctions - Olivetti d-COPIA 1801 MF Operation Manual

Troubleshooting > Troubleshooting

Troubleshooting

Solving Malfunctions

The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Symptom
The screen does not
respond when the power
switch is turned on.
Pressing the [Start] key
does not produce copies.
Blank sheets are ejected.
Paper often jams.
2 or more sheets are
overlaps when ejected.
(multi feed)
Printouts are wrinkled.
Checkpoints
Check the power cord.
Is there a message on the screen,
Client Tool, or the Status
Monitor?
Is the machine in Sleep mode?
Are the originals loaded correctly?
Is the paper loaded correctly?
Is the paper of the supported type? Is it
in good condition?
Is the paper curled, folded or wrinkled?
Are there any loose scraps or jammed
paper in the machine?
―
Is the paper damp?
Corrective Actions
Connect both ends of the power cord
securely.
Determine the appropriate response to
the message and respond accordingly.
Press any key on the operation panel to
recover the machine from Sleep mode.
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
When placing originals in the document
processor, place them face-up.
Load the paper correctly.
Remove the paper, turn it over, and
reload it.
Replace the paper with new paper.
Remove any jammed paper.
Load the paper correctly.
Replace the paper with new paper.
9-8
Reference
Page
page 2-7
page 9-11
page 2-22
page 5-2
page 5-3
page 3-7
page 3-10
page 3-7
page 3-7
page 9-16
page 3-7
page 3-10
page 3-5