Troubleshooting - Proline VH 23 T Operating Instructions Manual

EN
TROUBLESHOOTING
Problem
The hob
cannot be
turned on.
The touch
controls are
unresponsive.
The touch
controls are
difficult to
operate.
The glass is
being
scratched.
Some pans
make
crackling or
clicking
noises.
Possible causes
No power.
The controls are
locked.
You may be using the
tip of your finger
when touching the
controls.
Rough‐edged
cookware.
Unsuitable, abrasive
scourer being used.
This may be caused
by the construction
of your cookware
(layers of different
metals vibrating
differently).
Possible solution
Make sure the hob is
connected to the power
supply and that it is switched
on at the wall. Check
whether there is a power
outage in your home or area.
If you have checked
everything and the problem
persists, consult a qualified
technician.
Unlock the controls. See
section 'Locking the controls'
for instructions.
Use the ball of your finger
when touching the controls.
Use cookware with flat and
smooth bases. See
'Cookware'.
See "Cleaning and care'.
This is normal for cookware
and does not indicate a fault.
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