Austroflamm Polly 2.0 Operating Manual
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Austroflamm Polly 2.0 Operating Manual

Austroflamm Polly 2.0 Operating Manual

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Summary of Contents for Austroflamm Polly 2.0

  • Page 1 Operating manual Polly 2.0 www.austroflamm.com...
  • Page 2 Printing, spelling and typographical errors reserved. The information in this document is subject to change without prior notice and should not be construed as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 3: Table Of Contents

    Operating manual Polly 2.0 Contents Contents General information ............................Copyright.............................. Information about the document ...................... Purpose of the manual............................Storing the manual ..........................Structure of the manual........................Representations used.......................... Version control ............................. Abbreviations ............................Safety..................................Importance of the safety instructions ....................
  • Page 4 Contents Operating manual Polly 2.0 10 Operation................................61 10.1 Requirements for operation ....................... 61 10.2 Operating modes ..........................62 10.2.1 Pellet operation............................ 62 11 Commissioning ..............................63 11.1 First start-up............................63 11.1.1 Setting time and date.......................... 64 11.1.2 Setting the fuel quality ........................64 11.1.3...
  • Page 5 Operating manual Polly 2.0 Contents 14.2 Stove models with automatic riddling grate ..................82 14.3 Changing the storage battery......................83 14.4 Service due ............................84 15 Cleaning ................................85 15.1 Cleaning the pellet stove, flue gas paths and flue pipe ..............85 15.2...

  • Page 6: General Information

    Information about the document The information in this document is subject to change without prior notice and should not be con- strued as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 7: Purpose Of The Manual

    Operating manual Polly 2.0 2 | Purpose of the manual Purpose of the manual This manual is a component part of the pellet stove and is intended to contribute to the pellet stove being safely installed and maintained. Please read this manual before using the stove for the first time.

  • Page 8: Version Control

    2 | Purpose of the manual Operating manual Polly 2.0 Version control We update our manuals on a continual basis. The current version can be found at our homepage www.austroflamm.com. This manual applies to all Polly pellet stoves with the article number 800109 and index b and newer.

  • Page 9: Safety

    Operating manual Polly 2.0 3 | Safety Safety In this manual we give you numerous safety instructions for the safe operation of your pellet stove. These instructions are characterized differently as follows, depending on their importance: Importance of the safety instructions NOTICE Particular behaviour and/or activities that are required for safe working.
  • Page 10 3 | Safety Operating manual Polly 2.0 • Please alert children to these dangers, and keep them away from the pellet stove when it is operat- ing. • Placing non-heat-resistant objects on the stove or in its vicinity is forbidden.

  • Page 11: Special Types Of Danger And Personal Protective Equipment

    Operating manual Polly 2.0 3 | Safety • Never use petrol, petroleum-like lamp oils, petroleum, barbecue lighters, ethyl alcohol or similar li- quids to ignite or “reignite” a fire in the pellet stove. All such liquids are to be kept away from the space heater when it is in operation.

  • Page 12: Product Overview

    4 | Product overview Operating manual Polly 2.0 Product overview Intended use Compliance with the instructions contained here will guarantee the safety of people and the appli- ance, economic operation and a long service life. The pellet stove has been designed based on tech- nical data standards.

  • Page 13: Positioning Of The Nameplate

    The nameplate of your pellet stove is located on the inside of the hopper lid. Fig. 2: Nameplate Energy label -80% Austrof amm Polly 2.0 -60% -40% -20% ENERGIA · ЕНЕРГИЯ · ΕΝΕΡΓΕΙΑ · ENERGIJA · ENERGY · ENERGIE · ENERGI 2015/1186 Fig. 3: Polly 2.0 energy label...

  • Page 14: Technical Data

    5 | Technical data Operating manual Polly 2.0 Technical data Technical data under Directive (EU) 2015/1185 and del. as per Regulation (EN) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach...
  • Page 15 Operating manual Polly 2.0 5 | Technical data Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred Other suit- Space heating emis- Space heating emis- ηs fuel able fuel(s) [x%]: sions at nominal heating...
  • Page 16 5 | Technical data Operating manual Polly 2.0 Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom Thermal efficiency (fuel ef- 90.7...

  • Page 17: General Specifications

    Operating manual Polly 2.0 5 | Technical data General specifications Dimensions and weight Height [mm] 1101 Width [mm] Depth [mm] Combustion chamber width [mm] Combustion chamber height [mm] Combustion chamber depth [mm] Flue pipe outlet, diameter [mm] Outside air connection diameter [Ø mm]...

  • Page 18: Transport, Handling And Storage

    6 | Transport, handling and storage Operating manual Polly 2.0 Transport, handling and storage Transportation Every Austroflamm pellet stove is packed for protection and environmental friendliness. The packaging consists of • pallet, • crate and • protective film. The packaging consists of untreated local wood or materi- als.

  • Page 19: Storage

    Operating manual Polly 2.0 6 | Transport, handling and storage Storage The pallet stove must be stored in a dry room/warehouse. Protect against dirt, heat and moisture. The following illustrations are attached to the crate and must be observed: • Fragile – always place upright – protect against moisture and store dry.

  • Page 20: Requirements At The Installation Location

    Safety distances to be observed If your floor is made of a combustible material, a non-combustible material must be used as protection in the area in front of the appliance. For more detailed information, please contact an Austroflamm dealer. NOTICE A floor protection plate must be used if your floor is made from a combustible material.

  • Page 21: Requirements At The Room Of Installation

    When connecting the flue pipes to the chimney, national and/or local safety regulations must be com- plied with. Your Austroflamm pellet stove is fitted at the factory with a flue pipe outlet at the rear (see chapter Technical data). When connecting with other pipe diameters the approval of your responsible chimney sweep is required.

  • Page 22: Fuel Material/-Quantity

    8 | Fuel material/-quantity Operating manual Polly 2.0 Fuel material/-quantity Fuel material Pellets Poor pellet quality will cause significant residues in the pel- let stove when burnt. We therefore urge the use of pellets that have no artificial binding agents. That way only a small unburnt residue is left.

  • Page 23: Installation

    These allow you to move the pellet stove carefully. For proper installation we recommend original flue pipes from our Austroflamm flue pipe range. In the following sections we will give you information on •...

  • Page 24: Procedure

    9 | Installation Operating manual Polly 2.0 Procedure 9.1.1 Installing the HMS (with ceramic-/soapstone casing) 1) Remove top cover. Fig. 8: Removing the top cover 2) Detach the side cladding. 3) Slide the HMS bricks into the channel provided. Fig. 9: Attaching the HMS bricks...

  • Page 25: Installing The Hms (With Steel Casing)

    Operating manual Polly 2.0 9 | Installation 4) Install HMS mountings and use them to secure the HMS bricks. 5) Repeat these steps on the other side of the pellet stove. 6) Reattach the cladding and the cover. Fig. 10: Attaching the HMS mountings 9.1.2...
  • Page 26 9 | Installation Operating manual Polly 2.0 2) Detach the side cladding. 3) Slide the HMS bricks into the channel provided. Fig. 12: Attaching the HMS bricks 4) Install HMS mountings and use them to secure the HMS bricks. 5) Repeat these steps on the other side of the pellet stove.
  • Page 27 Operating manual Polly 2.0 9 | Installation 6) Remove the side part rail. Fig. 14: Removing the side part rail 7) Place the extra HMS brick on the side cladding in the lower side rail and fasten it with the previously re- moved side rail.

  • Page 28: Mounting The Cladding

    9 | Installation Operating manual Polly 2.0 10) Reattach cover. Fig. 17: Attaching the cover 9.1.3 Mounting the cladding All types of cladding are mounted in exactly the same way. 1) The claddings are positioned at the bottom with two pins which are inserted into the side part rails.

  • Page 29: Mounting The Wircu-Box (Wlan)

    Operating manual Polly 2.0 9 | Installation 9.1.5 Mounting the WiRCU-BOX (WLAN) 9.1.5.1 Included in the OPTIONAL WiRCU box WiRCU BOX 1.5 m data cable Information card with MAC address and PIN number WARNING The WLAN box must not come into contact with water, cleaning agents, solvents or other liquids.
  • Page 30 9 | Installation Operating manual Polly 2.0 9.1.5.2 How to attach the WiRCU box to the stove 1) On the right-hand side of the rear panel of the stove there are 2 boreholes with hexagon socket M4 x 8 screws prepared for the mounting of the WiRCU box.
  • Page 31 To incorporate the WirCU box into your WLAN network you will need the Austroflamm PelletControl APP on your SmartDevice. The WLAN box can only be operated with the Austroflamm PelletControl APP. The current version of the Austroflamm PelletControl APP is available for download in the APP Store (for iOS operating sys- tems) and at Google Play (for Android operating systems).
  • Page 32 DEVICE (see Section Changing the APP language displayed [}on page 54]). • Read and confirm the end user licence agreement. • Carefully carry out the following steps. 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 33 Operating manual Polly 2.0 9 | Installation 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WLAN box. After the button is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 53]).
  • Page 34 9 | Installation Operating manual Polly 2.0 6) On the APP screen, press “Start WLAN set-up”.
  • Page 35 Operating manual Polly 2.0 9 | Installation 7) Now your Smart device will be shown looking for the “WiRCU-XXXXXX” WLAN network. The search will last a few seconds. 8) As soon as the WLAN network of the WiRCUBOX is found, “WiRCUXXXXXX” will appear.
  • Page 36 9 | Installation Operating manual Polly 2.0 10) After the WLAN network “WiRCUXXXXXX” has been selected, the APP will list all available WLAN networks. From this list, select the WLAN network to which your WiRCU box should be connected in future.
  • Page 37 Operating manual Polly 2.0 9 | Installation 11) After selecting the network, you will be asked to enter your password. Enter the password for your WLAN network and then press “Finished”. Attention: If your WLAN network is not password pro-...
  • Page 38 9 | Installation Operating manual Polly 2.0 12) Wait until the message “Settings successfully transmit- ted to WiRCU” appears. Then press “Finished”. 13) Now disconnect the data cable from the WiRCU box. Then shortly after, reconnect the cable. 14) Now wait until all 3 LEDs on the top of your WLAN box are permanently lit.
  • Page 39 Operating manual Polly 2.0 9 | Installation 15) In the window displayed, now enter the MAC address and PIN number of your WiRCU box. You can find this data on the WiRCU box or on the information card supplied with it.
  • Page 40 9 | Installation Operating manual Polly 2.0 16) Select the “Save MAC address and PIN number” func- tion. This saves your input until it is changed. 17) Press “Connect”.
  • Page 41 Operating manual Polly 2.0 9 | Installation 18) Your stove can now be operated via the APP. 19) You can read in Functions and operations of the Aus- troflamm PelletControl APP [}on page 53] about the options that the APP offers you.
  • Page 42 APP language displayed [}on page 54]). • Read and confirm the displayed end user licence agreement. • Then carry out the following steps shown on the screen: 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 43 Operating manual Polly 2.0 9 | Installation 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WiRCU box. After the BUTTON is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 53]).
  • Page 44 9 | Installation Operating manual Polly 2.0 6) Now switch from the APP into the settings menu of your Smart device and activate the WLAN menu.
  • Page 45 Operating manual Polly 2.0 9 | Installation 7) Wait until your Smartdevice has refreshed the list of WLAN networks in the WLAN menu. Then select the WLAN network “WiRCUXXXXXX”.
  • Page 46 9 | Installation Operating manual Polly 2.0 8) Now go back to the AUSTROFLAMM PelletControl App. Here, you will be asked to select the WLAN net- work “WiRCUXXXXXX”.
  • Page 47 Operating manual Polly 2.0 9 | Installation 9) Now the “CONTINUE” prompt will appear. Press it. A list of all available WLAN networks will be displayed. From this list, select the WLAN network to which your WiRCU box should be connected in future.
  • Page 48 9 | Installation Operating manual Polly 2.0 10) After this you will be prompted to enter the password. Enter the password of your WLAN network. Then press “Continue”. (If your WLAN network is not pass- word protected, press “Continue” without entering a)
  • Page 49 Operating manual Polly 2.0 9 | Installation 11) Wait until the message “Settings successfully transmit- ted to WiRCU” appears. Then press “Finished”. 12) Now disconnect the data cable from the WiRCU box. Then shortly after, reconnect the cable. 13) Now wait until all 3 LEDs on the top of your WiRCU box are permanently lit.
  • Page 50 9 | Installation Operating manual Polly 2.0 14) Now enter the MAC address and PIN number of your WiRCU box in the window that appears. You can read this data on the side of the WiRCU box or on the information card included in the delivery.
  • Page 51 Operating manual Polly 2.0 9 | Installation 15) Select the “Save MAC address and PIN number” func- tion. This saves your input until it is changed. 16) Press “Connect”.
  • Page 52 9.1.5.3.3 The WLAN network “WiRCU-XXXXXX” is not found • Contact your AUSTROFLAMM dealer or carry out the connection process using a PC with the WiRCU HOME PROGRAMMER software. • This software is available free of charge as a download on the FUMIS HOMEPAGE www.fumis.si/ en/support/wircu-connection-guide.
  • Page 53 9.1.5.6 Functions and operations of the Austroflamm PelletControl APP NOTICE You will only have all the functions of the WiRCU box and the Austroflamm PelletControl APP if the WiRCU box has the current software and the current AUSTROFLAMM PELLET CONTROL APP VER-...
  • Page 54 9 | Installation Operating manual Polly 2.0 9.1.5.6.1 Changing the APP language displayed 9.1.5.6.2 The APP - the main menu screen/available functions Numerous shortcuts and settings can be directly called up on the MAIN MENU SCREEN of the APP. 1 Menu function...
  • Page 55 The temperature is reduced or increased by 0,2 °C increments. Current room temperature This function displays the current room temperature. On any Austroflamm pellet stove, this is recorded by a wired sensor on the right-hand side of the back of the stove near the floor. When using the op- tional wireless temperature sensor / AUSTROFLAMM SMART SPOT, the current room temperature is measured from the location of this sensor.
  • Page 56 9 | Installation Operating manual Polly 2.0 9.1.5.6.3 Other APP menus The following submenus are available in MENU settings: • Timers • Settings • Time and date • Eco-mode • About • Service Information • Logs • Logout...
  • Page 57 Operating manual Polly 2.0 9 | Installation TIMERS MENU This can be used to set daily- and weekly programmes for the heating appliance. The specified heating times are easy to activate and deactivate. Entirely as required. The saved heating times can be easily changed and new heating time requests can be easily added.
  • Page 58 9 | Installation Operating manual Polly 2.0 TIME AND DATE The correct entry of time and date is vital for the TIMER FUNCTION and the STATISTICS DISPLAY. The time and date can be • stored either • manually or automatically via the telephone settings.
  • Page 59 DIAGNOSIS. The current operational status of all control outputs (e.g., motors, ..), all control inputs (e.g.: temperature control devices, etc.) are dis- played here. The information displayed is extremely useful for the AUSTROFLAMM SERVICE ENGINEER in the event of malfunctions.
  • Page 60 9 | Installation Operating manual Polly 2.0 LOGS Errors occurring are logged here in chronological order. This information is extremely valuable for the AUSTRO- FLAMM SERVICE ENGINEER when resolving malfunctions.

  • Page 61: Operation

    Operating manual Polly 2.0 10 | Operation Operation 10.1 Requirements for operation External combustion air supply Every combustion requires oxygen. This is drawn from the environment of the heating appliance. In modern buildings the outside covering is very thick. Therefore there is an insufficient flow of fresh combustion air.

  • Page 62: Operating Modes

    • The chimney must provide at least 3-12 Pa draught in order to be able to adequately draw off ex- haust gases even in the event of a power failure. • Austroflamm GmbH accepts no liability or responsibility for the connection of our heating appli- ances to shared exhaust pipes/chimneys – multiple occupancy. For more information consult a chimney sweep and check your national, regional and local building regulations.

  • Page 63: Commissioning

    Commissioning 11.1 First start-up For the initial commissioning of your pellet stove you will be assisted by an authorised Austroflamm service engineer. In the process he will show you the correct operation and the functions of the appli- ance. He will also inform you of options for your stove, e.g. WLAN OPTION, wireless SMARTSPOT for adjusting the desired room temperature.

  • Page 64: Setting Time And Date

    11.1.4 Timer function (heating times) This function can be set via the display or via the WLAN module in conjunction with the Austroflamm pellet control APP. A maximum of 6 heating times per week and 3 heating times per day can be set and saved.

  • Page 65: Service Due

    However, call your authorised Austroflamm service engineer promptly for the purpose of carrying out the required service. As part of the service the pellet stove is thoroughly cleaned and the operating hours counter rest to 0.

  • Page 66: Operation

    12.1 Operation using APP and Smartphone Please refer to the manual for your WLAN module for in- structions on installing and setting up the data connection, or follow the installation instructions for the Austroflamm PelletControl app. Download the required “Austroflamm PelletControl” app here and then start: Fig. 28: Apple iOS QR code...

  • Page 67: Operation Using Ir Remote Control

    Operating manual Polly 2.0 12 | Operation 12.2 Operation using IR remote control Optionally, your hybrid stove can also be operated with the IR remote control. This makes the following functions avail- able to you: Make sure that there is a line of sight between the remote control and the control panel.

  • Page 68: Operation Using Touch Display

    12 | Operation Operating manual Polly 2.0 12.3 Operation using touch display 12.3.1 Display - room temperature display, various functions You can switch to the relevant setting or function by press- ing the corresponding symbol. The desired target temperature can be set between 5°C and 40 °C by pressing the buttons in 0.2°C incre-...

  • Page 69: Display - Status Display

    Operating manual Polly 2.0 12 | Operation 12.3.3 Display - status display The stove is started or stopped by pressing the start / stop button for longer than 2 seconds. Fig. 34: Status display 1 Status line 2 Start / stop func-...

  • Page 70: Setting / Editing New Heating Times

    12 | Operation Operating manual Polly 2.0 Set heating times can overlap one another. If individual heating times overlap, if different temperatures are specified then the heating time with the higher target temperature is enabled. Example of heating times for a whole week:...

  • Page 71: Adjustments

    Operating manual Polly 2.0 13 | Adjustments Adjustments 13.1 Display - settings Pressing the “SET” button on the menu list takes you to the “Settings” menu. You can now scroll up and down with the arrow keys. Pressing the desired menu item switches you to that func- tion.

  • Page 72: Menu Item - Time/Date

    13 | Adjustments Operating manual Polly 2.0 13.2 Menu item - time/date Setting the time of day is necessary for the correct heating time, the statistics function and the logging of errors. Set the hour, minutes, weekday, month and year and con- firm the setting with OK.

  • Page 73: Menu Item - Eco-Mode

    13 | Adjustments 13.5 Menu item - eco-mode Activation of ECO mode can be set on the display or via the optional WLAN module using the Austroflamm Pelletcon- trol APP. When ECO mode is activated, the pellet stove switches off...

  • Page 74: Menu Item - Anti-Frost

    13 | Adjustments Operating manual Polly 2.0 13.7 Menu item - anti-frost The anti-frost menu is used to automatically start the stove at a specified temperature. The menu only functions when the timer function is enabled (set in the timer menu).

  • Page 75: Menu Item - Temperature Unit

    Operating manual Polly 2.0 13 | Adjustments Display clean To ensure that when the display is being cleaned no func- tion is unintentionally started, press “Start”. The display is locked for 30 seconds. Works only when the pellet stove is off.

  • Page 76: Menu Item - Service Menu

    13 | Adjustments Operating manual Polly 2.0 13.13 Menu item - service menu This menu is reserved for the Austroflamm service engineer. 13.14 Menu item - display lock You have the option to restrict functions on the display (“Child safety”).

  • Page 77: Menu Item - Tips

    Operating manual Polly 2.0 13 | Adjustments 13.18 Menu item - tips Here you can find important “tips” for the correct operation of your stove and answers to queries for possible problems. Fig. 55: Tips 13.19 Adjusting the firebox door 1) Remove top cover.
  • Page 78 13 | Adjustments Operating manual Polly 2.0 3) Lift off front cladding. Fig. 58: Lifting off the cladding at the front 4) Open lower door. Fig. 59: opening lower door...

  • Page 79: Adjusting The Closing Force Of The Fire Door

    Operating manual Polly 2.0 13 | Adjustments 5) The door hinges can be adjusted using the 2 grub screws (B) and the slots (A). The further the grub screws (B) are screwed in, the further the door will move away from the firebox. The slots (A) can be used to adjust the door to the left and right.
  • Page 80 13 | Adjustments Operating manual Polly 2.0 2) Undo the screws from the front cladding. Fig. 62: Undoing the screws from the clad- ding 3) Lift off front cladding. Fig. 63: Lifting off the cladding at the front 4) Open lower door.
  • Page 81 Operating manual Polly 2.0 13 | Adjustments 5) The door hinges can be adjusted using the 2 grub screws (B) and the slots (A). The further the grub screws (B) are screwed in, the further the door will move away from the firebox. The slots (A) can be used to adjust the door to the left and right.

  • Page 82: Maintenance

    14 | Maintenance Operating manual Polly 2.0 Maintenance 14.1 Intervals Servicing falls due after a number of hours specific to the appliance has been reached, but at least 1x annually in order to GUARANTEE THE WARRANTY! NOTICE Only carry out maintenance when the pellet stove is cold and currentless.

  • Page 83: Changing The Storage Battery

    Operating manual Polly 2.0 14 | Maintenance 14.3 Changing the storage battery A CR2032 battery is located in the control unit. This battery enables the control unit to save certain data - e.g. time, date, heating times etc. even during a power failure, or when the mains power supply is disconnected.

  • Page 84: Service Due

    Your pellet stove must be regularly maintained. The requirement to be serviced is determined by a built-in operating hours counter. The hours of operation performed can be read off via the engineer display of your Austroflamm service engineer or via the optional WLAN module with the pellet control APP.

  • Page 85: Cleaning

    Operating manual Polly 2.0 15 | Cleaning Cleaning 15.1 Cleaning the pellet stove, flue gas paths and flue pipe The pellet stove, the flue gas paths and flue pipes should be annually if not even more often, e.g. • after the chimney has been cleaned, •...

  • Page 86: Cleaning The Exhaust Gas Pipes

    15 | Cleaning Operating manual Polly 2.0 15.3 Cleaning the exhaust gas pipes 1) Remove top cover. Fig. 71: Removing the top cover 2) Loosen hexagon nuts (1). 3) Remove at first the sheet metal heat deflector (2). 4) Remove the cast iron top plate (3).
  • Page 87 Operating manual Polly 2.0 15 | Cleaning 5) Clean the coloured cavity with a brush. Fig. 73: Cleaning the cavity 6) Open lower door. Fig. 74: opening lower door 7) Turn lever upwards and take out the ash box. Fig. 75: Turning lever upwards...

  • Page 88: Cleaning The Door Window

    During cleaning and maintenance, the glass must also be cleaned. If it is not regularly cleaned then the soot particles may end up being burned in. This makes regular maintenance all the more important. • We recommend cleaning the glass with our Austroflamm glass cleaner or a commercially available window cleaner.

  • Page 89: Help

    Operating manual Polly 2.0 16 | Help Help 16.1 List of alarms and errors Alarms are displayed on the control panel in yellow. When an alarm is displayed the pellet stove can continue to be used. Errors are displayed in red. When errors are displayed, the pellet stove is not ready for operation.
  • Page 90 16 | Help Operating manual Polly 2.0 Warning Description Possible cause Solution code Error code Error - E102 Automatic ignition failed. 1. The automatic Ignition has ATTENTION: Only carry out when Negative pressure too low been manually cancelled. stove is cold! 2.

  • Page 91: Resetting Alarm And Error Messages

    Operating manual Polly 2.0 16 | Help Warning Description Possible cause Solution code Error code Error - E114 Ignition phase 2 failed fire- 1. The pellet hopper is empty. ATTENTION: Only carry out when box temperature too low stove is cold! 2.

  • Page 92: Safety Temperature Limiter

    16 | Help Operating manual Polly 2.0 16.3 Safety temperature limiter Your pellet stove is fitted on the back with a safety temper- ature limiter (1). This automatically switches off in the event of overheating (temp. ≥ 105 °C). In the event of a switch-off the cause must be determined.

  • Page 93: Electrical Connection Diagram

    Electrical connection diagram 17.1 Electrical connection NOTICE Repairs to your pellet stove must only be carried out by authorised Austroflamm engineers. Your pellet stove is designed for connection to a 230 V / 50 Hz mains. The connection cable is included. The mains socket connection is located on the rear of the appliance and is protected with a T2.5 A glass tube fuse.

  • Page 94: Dismantling

    18 | Dismantling Operating manual Polly 2.0 Dismantling For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer.

  • Page 95: Accessories

    Operating manual Polly 2.0 19 | Accessories Accessories Have defective parts (accessories, spare parts) replaced by your specialist pellet stove dealer. This guarantees that your pellet stove is and remains safe and functional. Accessories Item Article Article no. POLLY basic appliance...

  • Page 96: Spare Parts

    20 | Spare parts Operating manual Polly 2.0 Spare parts Spare parts can be ordered through our dealers. For ordering spare parts, it is necessary to provide the type plate picture or data from the type plate of your pellet stove. This guarantees proper spare parts for your specific pellet stove.

  • Page 97: Disposal

    (Ker- amott), ceramic, sensors and baffle plates and dispose of them in the household waste. NOTICE For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer. Electric and electronic components Remove the electric and electronic components from the appliance by dismounting them.
  • Page 98 21 | Disposal Operating manual Polly 2.0 Handles and decorative elements made of metal If present, disassemble or remove handles and decorative elements made of metal and dispose of as metal scrap. Local disposal options must be observed.

  • Page 99: Warranty And Guarantee

    For the replaceability of the warranty case the start-up log must be received by Austroflamm within one month at the latest of the initial commissioning. In order to make a claim on the warranty, repairs to your pellet stove must only be carried out by a service engineer authorized by Austroflamm.

  • Page 100: Start-Up Log

    23 | Start-up log Operating manual Polly 2.0 Start-up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Pellet stove Model Control software version Serial number...

  • Page 101: Service Report

    Operating manual Polly 2.0 24 | Service Report Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 102 24 | Service Report Operating manual Polly 2.0 Date Technicians Notes Work carried out, replacement parts installed...
  • Page 103 Notizen / notes / appunti / remarques...
  • Page 104 AUSTROFLAMM GMBH Austroflamm-Platz 1 A- 4631 Krenglbach Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com 800109 - 945089...

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