Austroflamm Polly 2.0 Operating Manual
  1. Manuals
  2. Brands
  3. Austroflamm Manuals
  4. Indoor Fireplace
  5. Polly 2.0
  6. Operating manual

Austroflamm Polly 2.0 Operating Manual

Hide thumbs Also See for Polly 2.0:
Table of Contents

Advertisement

Quick Links

Download this manual
Operating manual
Polly 2.0
www.austroflamm.com

Advertisement

Table of Contents
loading

Related Manuals for Austroflamm Polly 2.0

Summary of Contents for Austroflamm Polly 2.0

  • Page 1 Operating manual Polly 2.0 www.austroflamm.com...
  • Page 2 Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com Edited by: Olivera Stojanovic Illustrations: Konstruktion Text: Technical department (Austroflamm) Copyright All Rights reserved. The contents of these instructions may be reproduced or distributed only with the consent of the publisher! Printing, spelling and typographical errors reserved.

  • Page 3: Table Of Contents

    Operating manual Polly 2.0 Contents Contents General information ............................Copyright.............................. Purpose of the manual............................Storing the manual ..........................Structure of the manual........................Representations used.......................... Version control ............................. Abbreviations ............................Safety..................................Importance of the safety instructions ....................General safety instructions .........................
  • Page 4 Contents Operating manual Polly 2.0 10.2 Operating modes ..........................28 10.2.1 Pellet operation............................ 28 11 Commissioning ..............................30 11.1 First start-up............................30 12 Operation................................31 12.1 Operation using APP and Smartphone .................... 31 12.2 Operation using IR remote control ....................32 12.3...
  • Page 5 Operating manual Polly 2.0 Contents 15.3 Safety temperature limiter ........................51 16 Electrical connection diagram ........................... 52 16.1 Electrical connection ........................... 52 16.2 Model with permanently running screw motor ................52 17 Dismantling ................................54 18 Spare parts................................55 19 Disposal................................. 60 20 Warranty and guarantee ............................

  • Page 6: General Information

    1 | General information Operating manual Polly 2.0 General information You have decided in favour of an Austroflamm pellet stove. Congratulations on your decision and thank you for your trust. Correct operation and care are essential for trouble-free operation and long service life.

  • Page 7: Purpose Of The Manual

    Operating manual Polly 2.0 2 | Purpose of the manual Purpose of the manual This manual is a component part of the pellet stove and is intended to contribute to the pellet stove being safely installed and maintained. Please read this manual before using the stove for the first time.

  • Page 8: Abbreviations

    2 | Purpose of the manual Operating manual Polly 2.0 Abbreviations Abbreviation Meaning Heat Memory System Basic appliance Ceramic casing Steel casing Soapstone casing...

  • Page 9: Safety

    Operating manual Polly 2.0 3 | Safety Safety In this manual we give you numerous safety instructions for the safe operation of your pellet stove. These instructions are characterized differently as follows, depending on their importance: Importance of the safety instructions NOTICE Particular behaviour and/or activities that are required for safe working.
  • Page 10 3 | Safety Operating manual Polly 2.0 • No rubbish (of any kind) or residual materials may be burnt in the pellet stove. Only the recommen- ded fuels may be burnt. • Placing non-heat-resistant objects on the stove or in its vicinity is forbidden.

  • Page 11: Safety Distances

    Operating manual Polly 2.0 3 | Safety Safety distances When setting up in the room the following safety distances to combustible materials (minimum distances - see also nameplate) must be adhered to. • a) 800 mm (at the front in the radiation area of the door) •...

  • Page 12: Product Overview

    Operating manual Polly 2.0 Product overview Intended use The Austroflamm pellet stove described in this manual is manufactured and tested as a type A1 self- closing appliance. NOTICE Operation is only permitted with the door shut, ash pan locked and hopper lid closed.

  • Page 13: Positioning Of The Nameplate

    The nameplate of your pellet stove is located on the inside of the hopper lid. Fig. 3: Nameplate Energy label -80% Austrof amm Polly 2.0 -60% -40% -20% ENERGIA · ЕНЕРГИЯ · ΕΝΕΡΓΕΙΑ · ENERGIJA · ENERGY · ENERGIE · ENERGI 2015/1186 Fig. 4: Polly 2.0 energy label...

  • Page 14: Technical Data

    5 | Technical data Operating manual Polly 2.0 Technical data Technical data under Directive (EU) 2015/1185 and del. as per Regulation (EN) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach...
  • Page 15 Operating manual Polly 2.0 5 | Technical data Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred Other suit- Space heating emis- Space heating emis- ηs fuel able fuel(s) [x%]: sions at nominal heat ef-...
  • Page 16 5 | Technical data Operating manual Polly 2.0 Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom Thermal efficiency (fuel ef- 90.7...

  • Page 17: General Specifications

    Operating manual Polly 2.0 5 | Technical data General specifications Technical data Height [mm] 1100 Width [mm] Depth [mm] Weight, basic appliance (GG) [kg] Weight, HMS [kg] 73/14.7 Weight of basic appliance + steel casing (STM) [kg] Weight of basic appliance + ceramic casing (KMG) [kg]...

  • Page 18: Transport, Handling And Storage

    6 | Transport, handling and storage Operating manual Polly 2.0 Transport, handling and storage Transport Immediately checked the goods delivered for complete- ness and damage in transit. Before installing the pellet stove, check that all movable parts are working. Any defects must be reported before in- stalling the pellet stove.

  • Page 19: Requirements At The Installation Location

    Operating manual Polly 2.0 7 | Requirements at the installation location Requirements at the installation location Requirements to be met by the installation room Your pellet stove must not be set up in: • spaces in which the required combustion air supply is not guaranteed.

  • Page 20: Fuel Material/-Quantity

    8 | Fuel material/-quantity Operating manual Polly 2.0 Fuel material/-quantity Fuel material Pellets Poor pellet quality will cause significant residues in the pel- let stove when burnt. We therefore urge the use of pellets that have no artificial binding agents. That way only a small unburnt residue is left.

  • Page 21: Installation

    Operating manual Polly 2.0 9 | Installation Installation Installation must only be carried out by an authorized specialist company. Before installing the pellet stove, check that all movable parts are working. Any defects must be repor- ted before installing the pellet stove.
  • Page 22 9 | Installation Operating manual Polly 2.0 2) Detach the side cladding. 3) Slide the HMS bricks into the channel provided. Fig. 9: Attaching the HMS bricks 4) Install HMS mountings and use them to secure the HMS bricks. 5) Repeat these steps on the other side of the pellet stove.

  • Page 23: Installing The Hms (With Steel Casing)

    Operating manual Polly 2.0 9 | Installation 9.2.2 Installing the HMS (with steel casing) 1) Remove top cover. Fig. 11: Removing the top cover 2) Detach the side cladding. 3) Slide the HMS bricks into the channel provided. Fig. 12: Attaching the HMS bricks...
  • Page 24 9 | Installation Operating manual Polly 2.0 4) Install HMS mountings and use them to secure the HMS bricks. 5) Repeat these steps on the other side of the pellet stove. Fig. 13: Attaching the HMS mountings 6) Remove the side part rail.

  • Page 25: Mounting The Cladding

    Operating manual Polly 2.0 9 | Installation 7) Place the extra HMS brick on the side cladding in the lower side rail and fasten it with the previously re- moved side rail. Fig. 15: Installing the HMS brick on the side...

  • Page 26: Mounting The Keramott

    9 | Installation Operating manual Polly 2.0 9.2.4 Mounting the Keramott Numbering = installation sequence Fig. 20: Keramott...

  • Page 27: Operation

    Operating manual Polly 2.0 10 | Operation Operation 10.1 Requirements for operation External combustion air supply Every combustion requires oxygen. This is drawn from the environment of the heating appliance. In modern buildings the outside covering is very thick. Therefore there is an insufficient flow of fresh combustion air.

  • Page 28: Operating Modes

    • The chimney must provide at least 3-12 Pa draught in order to be able to adequately draw off ex- haust gases even in the event of a power failure. • Austroflamm GmbH accepts no liability or responsibility for the connection of our heating appli- ances to shared exhaust pipes/chimneys – multiple occupancy. For more information consult a chimney sweep and check your national, regional and local building regulations.
  • Page 29 Operating manual Polly 2.0 10 | Operation Pellet operation In pellet operation, pellet quantity and combustion air are supplied according to the set heat output. The desired room temperature must be set in the room temperature display. If this is reached, the stove automatic- ally regulates to the lowest output level or switches OFF if Fig. 24: Pellet operation...

  • Page 30: Commissioning

    4) Insert power cable and set tumbler switch on the back of the hybrid stove to “I”. ð The Austroflamm logo will now appear on the dis- play. ð This is followed by the main operating level with temperature displays and hopper level.

  • Page 31: Operation

    12.1 Operation using APP and Smartphone Please refer to the manual for your WLAN module for in- structions on installing and setting up the data connection, or follow the installation instructions for the Austroflamm PelletControl app. Download the required “Austroflamm PelletControl” app here and then start: Fig. 26: Apple iOS QR code...

  • Page 32: Operation Using Ir Remote Control

    12 | Operation Operating manual Polly 2.0 12.2 Operation using IR remote control An IR remote control is included in the delivery of your stove. This makes the following functions available to you: Make sure that there is a line of sight between the remote control and the control panel.

  • Page 33: Operation Using Touch Display

    Operating manual Polly 2.0 12 | Operation 12.3 Operation using touch display 12.3.1 Display - room temperature display, various functions You can switch to the relevant setting or function by press- ing the corresponding symbol. The desired target temperature can be set between 5°C and 40 °C by pressing the buttons in 0.2°C incre-...

  • Page 34: Display - Status Display

    12 | Operation Operating manual Polly 2.0 12.3.3 Display - status display The stove is started or stopped by pressing the start / stop button for longer than 2 seconds. Fig. 32: Status display 1 Status line 2 Start / stop func-...

  • Page 35: Setting / Editing New Heating Times

    Operating manual Polly 2.0 12 | Operation Set heating times can overlap one another. If individual heating times overlap, if different temperatures are specified then the heating time with the higher target temperature is enabled. Example of heating times for a whole week:...

  • Page 36: Adjustments

    13 | Adjustments Operating manual Polly 2.0 Adjustments 13.1 Display - settings Pressing the “SET” button on the menu list takes you to the “Settings” menu. You can now scroll up and down with the arrow keys. Pressing the desired menu item switches you to that func- tion.

  • Page 37: Menu Item - Time/Date

    Operating manual Polly 2.0 13 | Adjustments 13.2 Menu item - time/date Setting the time of day is necessary for the correct heating time, the statistics function and the logging of errors. Set the hour, minutes, weekday, month and year and con- firm the setting with OK.

  • Page 38: Menu Item - Eco-Mode

    13 | Adjustments Operating manual Polly 2.0 13.5 Menu item - eco-mode Eco-mode enables the stove to be automatically turned off and on at certain temperature settings specified by you. You can set the switch-off and restart temperature in the eco-mode menu item.

  • Page 39: Menu Item - Display Options

    Operating manual Polly 2.0 13 | Adjustments 13.8 Menu item - display options The following display options are available. Fig. 41: Display options Display brightness Determines the display brightness during operation and during idle mode. Fig. 42: Display brightness Idle mode If for 30 seconds nothing is pressed on the display, the dis- play switches to the set Idle mode.

  • Page 40: Menu Item - Volume

    The service must be carried out by an authorised Austro- flamm service engineer. Fig. 48: Service due 13.13 Menu item - service menu This menu is reserved for the Austroflamm service engineer. 13.14 Menu item - display lock You have the option to restrict functions on the display (“Child safety”).

  • Page 41: Menu Item - Language

    Operating manual Polly 2.0 13 | Adjustments 13.15 Menu item - Language Choose the desired language on your control panel. Fig. 50: Language 13.16 Menu item - Info Hardware and software versions of the individual compon- ents are displayed here. In case of servicing, please have the •...

  • Page 42: Adjusting The Firebox Door

    13 | Adjustments Operating manual Polly 2.0 13.19 Adjusting the firebox door 1) Remove top cover. Fig. 54: Removing the top cover 2) Undo the screws from the front cladding. Fig. 55: Undoing the screws from the clad- ding 3) Lift off front cladding.
  • Page 43 Operating manual Polly 2.0 13 | Adjustments 4) Open lower door. Fig. 57: opening lower door 5) The door hinges can be adjusted using the 2 grub screws (B) and the elongated holes (A). The further the grub screw (B) is turned in, the further the door will move away from the firebox.

  • Page 44: Adjusting The Closing Force Of The Fire Door

    13 | Adjustments Operating manual Polly 2.0 13.20 Adjusting the closing force of the fire door 1) Remove top cover. Fig. 59: Removing the top cover 2) Undo the screws from the front cladding. Fig. 60: Undoing the screws from the clad- ding 3) Lift off front cladding.
  • Page 45 Operating manual Polly 2.0 13 | Adjustments 4) Open lower door. Fig. 62: opening lower door 5) The door hinges can be adjusted using the 2 grub screws (B) and the elongated holes (A). The further the grub screw (B) is turned in, the further the door will move away from the firebox.

  • Page 46: Maintenance

    14 | Maintenance Operating manual Polly 2.0 Maintenance 14.1 Intervals Servicing falls due after a number of hours specific to the appliance has been reached, but at least 1x annually in order to GUARANTEE THE WARRANTY! NOTICE Only carry out maintenance when the pellet stove is cold and currentless.

  • Page 47: Cleaning The Exhaust Gas Pipes

    Operating manual Polly 2.0 14 | Maintenance 14.3 Cleaning the exhaust gas pipes 1) Remove top cover. Fig. 65: Removing the top cover 2) Loosen hexagon nuts (1). 3) First remove the sheet metal heat deflector (2). 4) Then remove the cast iron top plate (3).
  • Page 48 14 | Maintenance Operating manual Polly 2.0 5) Clean the coloured cavity with a brush. Fig. 67: Cleaning the cavity 6) Open lower door. Fig. 68: opening lower door 7) Turn lever upwards and take out the ash box. Fig. 69: Turning lever upwards...

  • Page 49: Changing The Storage Battery

    Operating manual Polly 2.0 14 | Maintenance 8) Loosen nuts (1). 9) Take out inspection blank (2) and gasket (3). 10) Clean interior space with a vacuum cleaner. 11) Repeat these steps for the other two inspection blanks (4+5). 12) After cleaning, attach and install all parts again.

  • Page 50: Alarms And Error Messages

    15 | Alarms and error messages Operating manual Polly 2.0 Alarms and error messages 15.1 List of alarms and errors Alarms are displayed on the control panel in yellow. When an alarm is displayed the pellet stove can continue to be used. Errors are displayed in red. When errors are displayed the pellet stove is not ready for operation.

  • Page 51: Resetting Warnings And Errors

    Operating manual Polly 2.0 15 | Alarms and error messages 15.2 Resetting warnings and errors In the event of a warning or error a yellow or red message with the description is displayed. 1) To close the warning display, tap ð...

  • Page 52: Electrical Connection Diagram

    Electrical connection diagram 16.1 Electrical connection NOTICE Repairs to your pellet stove must only be carried out by authorised Austroflamm engineers. Your pellet stove is designed for connection to a 230 V / 50 Hz mains. The connection cable is included. The mains socket connection is located on the rear of the appliance and is protected with a T2.5 A glass tube fuse.
  • Page 53 Operating manual Polly 2.0 16 | Electrical connection diagram...

  • Page 54: Dismantling

    17 | Dismantling Operating manual Polly 2.0 Dismantling For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer.

  • Page 55: Spare Parts

    Operating manual Polly 2.0 18 | Spare parts Spare parts Accessories Item Article Article no. POLLY 2.0 basic appliance 800009 HMS, complete (ceramic/soapst) 800008 HMS, complete (steel) 800005 Ceramic, complete 800003 Soapstone, complete 800004 Steel cladding, complete 800002...
  • Page 56 18 | Spare parts Operating manual Polly 2.0 Keramott Item Article Article no. Keramott panel rear 719785 Keramott panel left 719786 Keramott panel right 719787 Keramott tension plate 719788 Keramott floor left 778533 Keramott floor right 778534 Keramott floor rear...
  • Page 57 Operating manual Polly 2.0 18 | Spare parts Steel cladding Item Article Article no. Steel cladding 778040...
  • Page 58 18 | Spare parts Operating manual Polly 2.0 HMS (ceramic/soapstone) Item Article Article no. HMS mounting, top/bottom 728018 HMS mounting, side 728019 HMS, side 728028 HMS, side 728281...
  • Page 59 Operating manual Polly 2.0 18 | Spare parts HMS (steel) Item Article Article no. HMS mounting, top/bottom 728018 HMS mounting, side 728019 HMS, side 728028 HMS, side 728281 HMS side panel 778218...

  • Page 60: Disposal

    (Keramott), ceramic, sensors and baffle plates and dispose of them in the household waste. NOTICE For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer. Electric and electronic components Remove the electric and electronic components from the appliance by dismounting them.
  • Page 61 Operating manual Polly 2.0 19 | Disposal Handles and decorative elements made of metal If present, disassemble or remove handles and decorative elements made of metal and dispose of as metal scrap. Local disposal options must be observed.

  • Page 62: Warranty And Guarantee

    For the replaceability of the warranty case the start-up log must be received by Austroflamm within one month at the latest of the initial commissioning. In order to make a claim on the warranty, repairs to your pellet stove insert must only be carried out by a service engineer author- ized by Austroflamm.

  • Page 63: Start Up Log

    Operating manual Polly 2.0 21 | Start up log Start up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Pellet stove Model Control software version...

  • Page 64: Service Report

    22 | Service Report Operating manual Polly 2.0 Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 65 Operating manual Polly 2.0 22 | Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 66 Notizen / notes / appunti / remarques...
  • Page 67 Notizen / notes / appunti / remarques...
  • Page 68 AUSTROFLAMM GMBH Austroflamm-Platz 1 A- 4631 Krenglbach Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com 945080...

Table of Contents