Tc400 Treadmill Residential Commercial Limited Warranty - True TC400 Owner's Manual

TC400 TREADMILL RESIDENTIAL LIMITED WARRANTY
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All TRUE® Fitness products are distributed by TRUE
and are warranted to the original registered product
purchaser and the parts of the TRUE product (the
"Product") listed below, under normal use and service,
shall be free of manufacturing defects in workmanship
and materials only for the period of time beginning from
the original date of purchase set forth below.
WARRANTY ITEM
Frame*
Parts
Drive Motor
Electrical and Mechanical
LED Consoles
Touch Screen or PVS Consoles
Wear Items
Labor
Drive Motor
Electrical and Mechanical
Consoles
Wear Items
NOTES:
• Warranty valid for USA and Canada only.
• Failure to register this product will result in no
servicing or authorization of parts to be shipped.
• Buying after-market products from a 3rd party will
result in voided warranty.
• This product is intended for residential use. If this
product will not be used in this particular setting,
please contact TRUE as this warranty is void.
DO NOT RETURN TO THE RETAILER
TRUE limited warranty service may be obtained by
contacting the authorized TRUE dealer from whom the
Product was purchased. If the dealer from whom the
Product was purchased, is no longer an authorized
TRUE dealer, TRUE limited warranty may be obtained
by contacting TRUE Product Support:
• service@truefi tness.com
• 800.883.8783
Monday - Thursday 8:30am - 6:00pm (CST)
Friday 8:30am - 5:00pm (CST)
FRAME
*This limited warranty on the structural frame does not
include paint or coatings. The frame is defi ned as the
serialized base of the unit and does not include any
parts that can be removed. Warranty applies to the value
of the frame only and does not cover labor, shipping, or
other costs associated with removal or replacement of
the covered unit. Frame warranty shall not exceed seven
years after discontinuation of this specifi c model.
DURATION
Lifetime
DRIVE MOTOR
Drive motor is warranted for defects in material and
30 Years
workmanship for the specifi ed time period. This limited
10 Years warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/
10 Years
installation, failure to follow instructions and warnings
3 Years
in the owner's manual, accident, misuse, abuse,
90 Days
unauthorized modifi cation, or failure to provide
reasonable and necessary maintenance. Drive
1 Years
motor warranty shall not exceed seven years after
1 Years
discontinuation of this specifi c model.
1 Years
90 Days
REASONABLE AND NECESSARY MAINTENANCE
Failure to perform proper maintenance as specifi ed in
the owner's manual will void this limited warranty. Proof/
receipts of necessary maintenance may be required
within 30 days of requested warranty part or service.
ELECTRICAL, MECHANICAL, AND CONSOLES
This limited warranty applies to but may not be limited to
the treadmill elevation motor, upper control board, deck,
running belt and drive belt. TRUE shall not warrant the
performance of the heart rate system on its products,
as the heart rate system performance varies, based on
user's physiology, age, method of use, and other factors.
This limited warranty shall not apply to software version
upgrades, compatibility with third party/aftermarket
hardware, software, applications, or websites.
WEAR ITEMS
This limited warranty applies to but may not be limited to
Coax/TV, HDMI, USB, Mirroring or Ethernet connections,
paint/ coatings, covers/caps, badges, overlays or safety
key.
LABOR
Labor is covered for the specifi ed period of time from the
date of purchase, unless otherwise expressed within this
limited warranty as long as a TRUE authorized service
provider performs the service. Service that requires over
50 miles of travel may be subject to additional charges.
45