True TC400 Owner's Manual page 38

Fault
Category Description
Code
Fault SP01:
Belt Under Speed
Speed
Fault SP02:
Belt Over Speed
Speed
Fault SP03:
Belt Over Speed
Accel
Fault SP04:
No Speed Speed
Signal
Fault IN01:
Incline
Incline Stall
Fault IN02:
Incline Out of Incline
Range
Fault IN03:
Incline Run Incline
Fault
Fault IN04:
Incline Max/ Incline
Min
38
Tread motor rpm is below
target rpm
Tread motor rpm is higher than
target rpm
Tread belt speed increasing
too quickly
Speed sensor is not providing
speed data
Incline not moving when
commanded
Incline value is out of the
calibrated range - does not
occur during calibration
Incline moving when not
commanded
Incline value is out of expected
operating range - may indicate
that it is disconnected.
Cause
High Belt Tension
Low Line Voltage
Dirty or misaligned speed sensor
Line Voltage
Dirty or misaligned speed sensor
User is holding belt back
Dirty or misaligned speed sensor
Dirty or misaligned speed sensor
Low Line Voltage
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range
Acme Nut Jammed
Motor Bearings
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range
Console displays Fault Calibration not
saved. Incline disabled.
Incline Potentiometer value out of range
Corrective Action
Contact TRUE Product Support
Check drive belt and walking belt tension
Contact TRUE Product Support
Check AC line voltage
Contact TRUE Product Support
Do not try to stop belt
Contact TRUE Product Support
Contact TRUE Product Support
Check AC line voltage
Power cycle
Check cable connections
Run incline calibration
Contact TRUE Product Support
Power cycle
Check cable connections
Run incline calibration
Contact TRUE Product Support
Power cycle
Check cable connections
Run incline calibration
Contact TRUE Product Support
Power cycle
Check cable connections
Run incline calibration
Contact TRUE Product Support