Table of Contents
Advertisement
3
4
5
6
7
8
11. Support contacts
No.11 Street 2G, Nam Hung Vuong Res., An Lac Ward, Binh Tan Dist., Ho Chi Minh City, Vietnam.
Revision #14
Created Tue, Nov 23, 2021 6:54 AM by
Updated Mon, Jul 4, 2022 2:44 AM by
Node does not send RF to base
station when activated by the
magnetic switch, LED does not
blink
Node has blinked LED when
sending RF but the base station
cannot received
Node has sent RF but the LED
does not blink
The measurement values from
sensor do not change, keep
constant values for long time
The node does not send RF and
the RF module is hot
RSSI is weak and often loses data
Manufacturer
Daviteq Technologies Inc
Tel: +84-28-6268.2523/4 (ext.122)
Email: info@daviteq.com | www.daviteq.com
Kiệt Anh Nguyễn
Kiệt Anh Nguyễn
Magnetic switch has
malfunctioned
Or place the Magnet key
not right position
Out of the number of RF
packages of uplink per day
(140 packages / day)
LED malfunction
Sensor got failure
Sensor cable broken
Sensor connector is not
connected firmly
Insert the battery in the
wrong direction
Electronics got problem
Distance between Node
and Base station is far or
there are many
obstructions
Connection to Antenna
problem
Locate the correct position
for magnet key
Read the status of the
magnetic switch via
modbus (when powering or
attaching the battery) to
see if the magnetic switch
is working.
Check on the base station
whether the event
message exceeds the
number of RF packets
Contact manufacturer
Check sensor cable and
connector
If the issue is still exist,
please contact
manufacturer for warranty
or replace new sensor
Check battery polarity
Check location of Sigfox
node and distance to base
station
Check the antenna
connector in the PCB
Advertisement
Table of Contents
