Using Repertory Dial; Callback - Unify OpenStage 5 SIP User Manual

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18
If req.
Shift
Repertory dial

Callback

Using Repertory Dial

You can store the function "Repertory dial" to the second level of a function
key, see
The "Repertory dial" function is similar to selected dialing. However, it can also
incorporate dialing control functions at any point within the repertory dialing se-
quence. The OpenScape Voice automatically detects whether the digits repre-
sent a number or a URL.
Control Func-
tion
OK
Pause
Consult
Clear
Prerequisite: The "Repertory dial" function key is configured with a correspond-
ing phone number and corresponding dialing control characters, see
Page 39.
In order to assign "Repertory dial" to the second level, the "Shift" function key
must also be configured, see
n
Lift the handset.
Press the Shift key.
Press the "Repertory dial" function key. The stored phone number is dialed with
corresponding dialing control characters.
Callback
If the other party is busy, you can place a request for callback. Callback is a
OpenScape Voice function and has to be programmed by service personnel.
Prerequisite: The callback function must be activated
n
Lift the handset
o
Enter the number
Placing a callback request
The other party is busy.
Press the Callback key (this must be programmed (
The callback request is stored in the system
Callback is activated
You are called by the system as soon as the party becomes free.
n
Lift the handset
The connection to the callback party is set up.
Page 38.
Action During Dialing
Deactivates the Auto Dial Timer, for example, and dials imme-
diately.
Waits 3 seconds before sending any characters following this
control function.
Consultation is not supported by OpenStage 5 SIP.
Can be used to end calls if only this command has been en-
tered.
Page 38.
Outgoing Calls
Page 45)

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