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Summary of Contents for Unify OpenStage 5 SIP
- Page 1 OpenStage 5 SIP OpenScape Voice User Guide A31003-S2000-U153-3-7619...
- Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
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Page 3: Safety Precautions
Safety Precautions Safety Precautions Important Notes Do not operate the telephone in environments where there is a danger of explosions. Use only original accessories. Using other accessories may be dangerous, and will in- validate the warranty and the CE mark. Never open the telephone or a key module. -
Page 4: Location Of The Telephone
• Do not operate the telephone in damp environments such as bathrooms. Product support on the Internet Information and support for our products can be found on the Internet at: http://www.unify.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:... -
Page 5: Table Of Contents
OpenStage 5 SIP Control panel ........ - Page 6 Contents Selected Dialing ............17 Using Selected Dialing .
- Page 7 Contents Telephone Settings ....... . . 34 Temporary Ringer Volume ........... . 34 Temporary Handset Volume .
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Page 8: General Information
The quick reference guide provides concise explanations of frequently used functions. Intended Use The OpenStage 5 SIP telephone is a desktop unit designed for voice transmission and for connec- tion to a LAN. Any other use is regarded as not prescribed. -
Page 9: Notes And Symbols
General Information Notes and Symbols Safety Information that is important for preventing injury or damages is marked special- ly, as they are important instructions for correct use of the unit. This symbol indicates a hazard. Failure to follow the instructions given may result in injury or in damage to the unit. -
Page 10: Introduction
Some of the features described in this manual are only available because they are provided by OpenScape Voice. If you are not using the OpenStage 5 SIP in a OpenScape Voice en- vironment, ask the service team to provide you with the corresponding operating instructions. -
Page 11: Operating The Telephone
Operating the Telephone Operating the Telephone OpenStage 5 SIP Control panel You can make and receive calls as normal using the handset. Loudspeaker for open listening (under the handset – here not visible) Audio keys are also available, allowing you to optimally configure the audio features on your telephone Page 34. -
Page 12: Programmable Keys
Operating the Telephone Programmable Keys The OpenStage 5 SIP is equipped with 8 function keys all of which are user-programmable on two levels (the "Shift" keys should be retained). Two of these keys are pre-assigned in the first level. Mute... -
Page 13: Incoming Calls
Incoming Calls Incoming Calls Basic Functions All the features described in this section are available for both single-line and multiline telephones. Answering a Call The telephone rings. Lift the handset. Set call volume. To raise or lower the volume, press the relevant key until the desired volume is set. -
Page 14: Ending A Call
Incoming Calls Ending a Call Replace the handset. Press the Cancel/Release key, if this key is configured ( Page 45). The call is Cancel/Release cleared down. Call Pickup to a Line Key Prerequisite: A line key with a separate telephone number is configured on your telephone (consult the administrator). -
Page 15: Blind Transfer
Incoming Calls Blind transfer Prerequisite: You are conducting a call. Press the "Blind Transfer" key. Blind Transfer Enter the phone number of the party to whom you want to transfer the call. Press the "Confirm" key or wait until the autodial delay expires ( Page 41). -
Page 16: Outgoing Calls
Outgoing Calls Outgoing Calls Dialing and Making Calls All the features described in this section are available for both single-line and multiline telephones. Off-Hook Dialing Lift the handset. Enter the phone number. The called party does not answer or is busy: Replace the handset. -
Page 17: Repeat Dialing
Outgoing Calls Repeat Dialing Prerequisite: The "Repeat dialing" function key is configured, see Page 45. The last number dialed is always automatically stored for repeat dialing. Lift the handset. Press the key. The last number dialed is redialed. Repeat dialing Dialing using the hot or warm line function Your service personnel can configure a hot or warm line for your phone. -
Page 18: Using Repertory Dial
Pause Waits 3 seconds before sending any characters following this control function. Consult Consultation is not supported by OpenStage 5 SIP. Clear Can be used to end calls if only this command has been en- tered. Prerequisite: The "Repertory dial" function key is configured with a correspond- ing phone number and corresponding dialing control characters, see Page 39. -
Page 19: Consultation Call With A Second Station
Outgoing Calls Canceling callback requests If for any reason callback requests are no longer required, you can cancel them. Prerequisite: The telephone is in idle mode. Press the Cancel Callbacks key (this must be programmed ( Page 45) Cancel Callbacks All callback requests are then cancelled. -
Page 20: Do Not Disturb
Do Not Disturb Do Not Disturb If you do not want to be disturbed by an incoming call ringing, you can deactivate the ringer. The following options are available for selection: • Ringer off, see Page 20 • Do not disturb, see Page 20 ... -
Page 21: Phone Lock
Do Not Disturb Phone Lock You can use this option to lock your telephone. Then unauthorized persons can- not make calls from your telephone or modify your user settings. Prerequisite: The function keys "Phone lock" and "Confirm" are configured, see Page 45. -
Page 22: Using Group Features
Using Group Features Using Group Features Group Pickup Your administrator can combine several telephones to form a pickup group. If your telephone belongs to a pickup group, you can pick up calls for another group member. You can only belong to one pickup group at a time. Using Group Pickup You can answer a colleague’s telephone, for example, if they are away from their desk. -
Page 23: Removing A Phone Number From The Hunt Group
Using Group Features Deactivating the Make Line Busy Function Press the "Make line busy" function key. The LED goes out. Your telephone can Make line busy be reached within the hunt group. Removing a Phone Number from the Hunt Group Prerequisite: The "Stop hunt"... -
Page 24: Openscape Voice Functions
OpenScape Voice Functions OpenScape Voice Functions The OpenScape Voice system supports a number of functions, which you can activate or deactivate via the telephone. With a multiline telephone each function relates to the prime line. Toggle Key To invoke the functions "make line busy" and "stop hunt" one of the function keys can be defined and programmed as feature toggle key. -
Page 25: Call Forwarding Don't Answer
OpenScape Voice Functions Activating Lift the handset. Enter the code (see the table of codes Page 31) if you also want to set the forwarding destination enter the code with a phone number, for example, *901234567 to activate call forwarding. -
Page 26: Call Forwarding Unconditional
OpenScape Voice Functions Call forwarding unconditional With Call forwarding unconditional (CFV), all incoming calls are forwarded to a different destination. You can use the feature code to activate/deactivate this function and define a forwarding destination. Activating Lift the handset. Enter the code (see the table of codes Page 31) and the number of the phone ... -
Page 27: Activating
OpenScape Voice Functions Activating If your administrator activated caller ID transmission for your phone, you can de- activate this setting as follows: Lift the handset. Enter the code (see the table of codes Page 31) to suppress the caller ID. ... -
Page 28: Using Abbreviated Dialing
OpenScape Voice Functions Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers. This list is stored centrally and managed by your administrator. -
Page 29: Voice Calling
OpenScape Voice Functions Voice calling From your phone, you can directly call any team member whose telephone has a loudspeaker. Voice calling with variable input of member number Lift the handset. Enter the code for voice calling (see code table Page 31) followed by the one ... -
Page 30: Retrieving And Dialling The Phone Number Of The Last Caller Dialled
OpenScape Voice Functions Retrieving and dialling the phone number of the last caller dialled Instead, you can also use the normal redial functions of your phone as usual. Lift the handset. Enter the code for dialling the last caller dialled (see code table Page 31). -
Page 31: Table Of Codes For Openscape Voice Functions
OpenScape Voice Functions Table of codes for OpenScape Voice functions Ask your administrator to enter the latest codes in the following table. Print this page as an overview. Function Code Description Call forwarding busy line on Page 25 Call forwarding busy line off Page 25 ... -
Page 32: Multiline
Multiline Multiline Types of Lines The following are the types of lines: • Private line: A line that is only accessible to one telephone. • Shared line: A line that is accessible to multiple telephones. • Direct Station line: A line with a direct connection to another telephone. The LED associated with the line key indicates the status of a call on the line regardless of whether the call is conducted on this particular multiline phone or on another multiline phone. -
Page 33: Direct Station Select Key Status Indication
Multiline Direct Station Select key Status Indication Line status Description Idle The line assigned is not used. Busy The main line of the target telephone is busy. BLINKING Incoming call An incoming call is waiting on the main line of the target tele- phone. -
Page 34: Telephone Settings
Telephone Settings Telephone Settings Temporary Ringer Volume Prerequisite: The telephone rings. Adjust volume. To raise or lower the volume, keep pressing the keys until the de- sired volume is set. Temporary Handset Volume Prerequisite:You are conducting a call. Adjust volume. To raise or lower the volume, keep pressing the keys until the de- sired volume is set. -
Page 35: Web Interface
Click this button to incorporate the changes into the current form. This transfers the changes to the OpenStage 5 SIP. Click this button to reset the changes in the current form to the former OpenStage 5 SIP values. Click this button to perform an action (such as "Save", "Download", "Invoke" and "Restart"). A mes- sage is displayed in the event of an error. -
Page 36: Preparatory Steps
To evoke the interface, open a web browser and enter the following URL: https://[IP of the telephone] Where [IP of the telephone] stands for the IP address of the OpenStage 5 SIP that you want to map. A host name has been assigned to your telephone; you can evoke the web interface using this host name in the browser. -
Page 37: Menu Structure
Web Interface Menu Structure Click a field in one of the interface images to obtain more information about the field. User menu Change user password Function keys ° Phone Country Settings Audio Settings Call-related parameters Secure Call setting ... -
Page 38: Function Keys
Web Interface Function Keys Phone The possibility of programming a key may be blocked by your service personnel. In this case the "Edit" button is deactivated. -
Page 39: Selecting Function Keys
Web Interface Selecting Function Keys A list of all possible functions that can be assigned to a key is shown on page Page 45. The possibility of programming a key may be blocked by your service personnel. In this case you get the message "Locked by administrator"... -
Page 40: Country Settings
Web Interface "Feature toggle" function key Info message The function keys have been assigned the selected functions. Country Settings Click a field in one of the interface images to obtain more information about the field. Audio Settings Click a field in one of the interface images to obtain more information about the field. -
Page 41: Call-Related Parameters
• The section "Alphabetic Reference" explains terms found in the menus in alphabetic order. • Clicking the icons will bring you to the relevant function descriptions: – Using the icons on the OpenStage 5 SIP – Using the icons via the web interface •... - Page 42 Country From the list field, select the country where you would like to install the OpenStage 5 SIP. Country- specific settings such as ringer or busy tone, for example, are configured with this option. The following options are available for selection: •...
- Page 43 • Minimum value: 1 (quiet) • Maximum value: 8 (loud) • Default value: 2 Page 40 Loudspeaker volume Setting the loudspeaker volume for OpenStage 5 SIP. • Minimum value: 1 (quiet) • Maximum value: 8 (loud) • Default value: 2 Page 40 ...
- Page 44 Web Interface Melody Setting the ringer melody for incoming calls. • Minimum value: 1 (Melody 1) • Maximum value: 8 (Melody 8) • Default value: 2 In case of a multiline telephone, this setting can be set individually for each line. Please note the message shown on the display.
- Page 45 Web Interface Selecting a Function Select the required functions for both first and second level function keys. The following options are available for selection: Function Key Explanation Blind Transfer Transfer call without consultation Callback Set up a callback Cancel Callbacks Cancel all Callbacks Cancel/Release Function key to abort a function or ending calls.
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Page 46: Labeling And Documentation
• With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.unify.com/index.php/Key_Labelling_Tool. • Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use. -
Page 47: Tips And Tricks
Tips and Tricks Tips and Tricks Telephone Maintenance • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleansing agent containing surfactants, such as dishwashing liquid. -
Page 48: Index
Index Index Make Line Busy ............24 Malfunctions ............. 47 Announcing the local phone number ......29 Nameplate ..............8 Callback ..............18 Calling ..............16 OpenScape Voice Consultation ............. 19 Abbreviated Dialing Contact Person ............47 Two-Key Abbreviated Dialing ......28 Context .............. - Page 49 Index TCP/IP Protocol ............10 Telephone Location ..............4 Telephone Settings ..........34 Ringer Volume ............34 Toggle Key ............... 24 Types of Lines ............32 Private Line ............32 Shared Line ............32 User Support .............. 8 Using Group Features ..........22 Voice calling .............
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Page 50: Important Functions At A Glance
Important Functions at a Glance Important Functions at a Glance Making Calls: Either: . + when the called party answers Making Calls Using The Line Key: Line Redialing the Previous Number: Repeat dialing Accepting Calls Using The Line Key: Line Activating the Loudspeaker Function: Loudspeaker...
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