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Troubleshooting
PROBLEM
Scanner does not power on
No communication with the host
The scanner will not read bar codes at
all, or reads poorly
If the scanner still does not function properly, consult the Product Reference Guide
(PRG) or contact your local supplier or Datalogic Customer Support Services.
a. Reading of the various bar code symbologies can be independently
enabled or disabled in the scanner.
8
SOLUTION
Exchange the power supply with a known
good power supply and retest operation.
Consult your technical support personnel
or refer to your host system manual to
verify the proper interface type, cable and
connection port(s) for the scanner. Verify
the interface cable is securely attached to
the host and the scanner.
Make sure the window is clean. Check
that the bar codes are of sufficient quality
to be recognized by the scanner. Wrin-
kled, smudged, or torn labels can cause
the scanner to not read at all. Scan
known-good labels of an active symbolo-
a
gy
to check the scanner's read operation.
Magellan™ 3400VSi
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