Troubleshooting - Datalogic Magellan 1100i Quick Reference Manual

Troubleshooting

If the scanner is not operating properly, the following checks
should be performed:
1. If the scanner uses an external power supply and the exter-
nal power supply has failed, the scanner will not operate.
Exchange the power supply with a known good power sup-
ply and retest operation.
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2. Verify the interface cable is securely attached to the host.
Consult your technical support personnel or refer to your
host system manual to verify the proper connection for the
scanner.
3. Verify that the interface cable is securely attached to the
scanner.
4. Check that the bar codes are of sufficient quality to be recog-
nized by the scanner. Wrinkled, smudged, or torn labels can
cause the scanner to not read at all. Scan known-good labels
of an active symbology
tion.
5. Ensure that the scanner' s interface type is compatible with
the host terminal by consulting your POS system manual
and/or the Product Reference Guide.
If the scanner still does not function properly, contact your local
supplier or Datalogic Customer Support Services.
1. Reading of the various bar code symbologies can be independently enabled
or disabled in the scanner.
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2
3
1
to check the scanner' s read opera-
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5
Magellan™ 1100i