Incidents - Gigaset N610 IP PRO Instruction Manual

Diagnostics and troubleshooting

Incidents

The page contains information on incidents concerning system operation.
It is available for both the user role admin and user. The user is not allowed to delete entries.
Status Statistics
Timestamp
DECT Manager
Incident Type
Severity
Info
Actions
Downloading detailed information to a file
To get detailed information about the circumstances causing the error, you can download the
incident information to a file. If required, you can pass it to the responsible service personnel.
Mark the check box next to one or more incidents you want to download or next to
Timestamp, if you want to download all incidents.
Click on Download and select the desired file location for the log files in the file system . . . for
each selected incident a log file is created. All log files are taken into a tar file.
Deleting entries
Mark the check box next to one or more incidents you want to delete or next to Timestamp,
if you want to delete all incidents.
Click on Delete.
Refreshing the list
Click on Refresh, to update the information in the table.
74
Incidents
Date and time of the incident
DECT manager affected
e.g. Crash, Reboot, Reset
Degree of severity: Critical, High, Medium, Low, Info
Detailed information, e.g., the component producing the incident