OpenEye OE-C1011D4-S User Manual

OpenEye OE-C1011D4-S User Manual

4mp indoor ip micro dome

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4MP INDOOR IP MICRO DOME
OE-C1011D4-S
USER MANUAL

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Summary of Contents for OpenEye OE-C1011D4-S

  • Page 1 4MP INDOOR IP MICRO DOME OE-C1011D4-S USER MANUAL...
  • Page 2 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without...
  • Page 3 Important Safeguards Read Instructions Read all of the safety and operating instructions before using the product. Retain Instructions Save these instructions for future reference. Attachments / Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards, damage product and void warranty. Installation Do not place or mount this product in or on an unstable or improperly supported location.
  • Page 4 Installation and Storage Do not install the camera in areas of extreme temperatures in excess of the allowable range; install the camera in areas with temperatures within the camera’s operating temperature, including the following: -22°F ~ 140°F (-30° ~ 60 °C) Avoid installing in humid or dusty places.
  • Page 5 Warning DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. Caution C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 6: Table Of Contents

    Table of Contents Introduction ......................... 8 Overview ................................8 Product Features ..........................8 Getting Started ......................9 Box Contents ..............................9 Camera Overview ............................10 Camera Dimensions ........................... 10 Connections ............................11 Power Connection ............................12 Resetting the Camera ........................... 12 Network Camera Manager ..................
  • Page 7 User ............................... 53 Network Security ..........................54 Watermark ............................55 Maintenance ............................55 Time ..............................55 Maintenance ............................56 Log ................................ 58 37821AB...
  • Page 8: Introduction

    Smart Compression reduces network throughput and storage requirements without impacting overall video quality. The OE-C1011D4-S includes a wide range of accessories allowing it to be mounted in a broad range of applications.
  • Page 9: Getting Started

    BOX CONTENTS Before proceeding, please confirm that the box contains the items listed here. Please contact your dealer for assistance if any item is missing or has defects. OE-C1011D4-S Dome Camera Self-tapping crews and Plastic Anchors x 3 Mounting Template...
  • Page 10: Camera Overview

    CAMERA OVERVIEW CAMERA DIMENSIONS...
  • Page 11: Connections

    CONNECTIONS Connection Definition RJ-45 For network and PoE connections 1 12vDC + Power (12vDC) Power connection 2 GND - To restore the camera to factory defaults: Disconnect power for 30 seconds. Reset Button Reconnect power and wait 30 seconds. Press and hold the reset button for 20 seconds. 1 Audio Out + Audio connection 2 GND...
  • Page 12: Power Connection

    Note OpenEye recommends against using more than one power source at a time. Do not use a PoE power source when providing the camera with 12vDC power. If using Power over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the network.
  • Page 13: Network Camera Manager

    Network Camera Manager OpenEye Network Camera Manager (NCM) is a software tool that allows you to quickly and easily connect and configure your OpenEye IP Cameras. This software allows you to apply the camera password, assign IP addresses, configure video settings, and update firmware on multiple cameras at once.
  • Page 14: Username And Password

    Username: admin The admin user password can be set using the following methods: 1. OpenEye recorders running Apex 2.6 or newer will automatically set a new unique password when added in setup, if a new password has not already been set.
  • Page 15: Live View

    Live View The camera displays a live view using the MJPEG stream for setup purposes. Setup – Go to the Setup tab to access the camera menus Logout – Log out the current user 37821AB...
  • Page 16: Setup & Configuration

    SETUP & CONFIGURATION BASIC CAMERA SETTINGS Basic Information The Basic Information tab displays the product model, firmware, network, and MAC address for the connected camera, along with the current camera Status. The nested Image, Video, Network, and Time tabs are shortcuts to the more advanced menu options further down the Setup list.
  • Page 17: Network Settings

    NETWORK SETTINGS Network The Network tab allows you to configure the connected camera network settings. DHCP IP Address The default static IP address of the camera is 192.168.51.2, and the default subnet mask is 255.255.255.0. DHCP is turned on by default. If a DHCP server is used in the network, the IP address of your camera may be assigned dynamically.
  • Page 18: Port

    Port HTTP Port – Configure your relevant port number. Note If the HTTP port number has been occupied already, a “Port conflicts” message will display. Ports 23, 81, 82, 85, 3260, and 49152 are occupied by default. HTTPS Port – The default HTTPS Port is 443; setting range: 1024 ~65535. RTSP Port –...
  • Page 19: Ddns

    DDNS 1. Enable DDNS Service. 2. Select a DDNS Type. 3. Enter Server Address, Domain Name, Username and Password. 4. Save 37821AB...
  • Page 20: Ftp

    Use FTP (file transfer protocol) to upload snapshots from network cameras to a specified server. General To configure FTP: 1. Set the Server IP address and Port No. for the FTP server, Username and Password used to upload images to the FTP server, select Upload Images, Overwrite Storage and set Overwrite At (threshold for overwriting images).
  • Page 21 Smart Use Smart FTP (file transfer protocol) to upload snapshots captured in smart motion events. To configure Smart FTP: 1. Set the Server IP address and Port No. for the FTP server, Username and Password used to upload images to the FTP server. 2.
  • Page 22 Video Use Smart FTP (file transfer protocol) to upload video from network cameras to a specified server. 1. Set the Server IP address and Port No. for the FTP server, Username and Password used to upload images to the FTP server. 2.
  • Page 23: Email

    Email The camera can send an e-mail via Simple Mail Transfer Protocol (SMTP) when a variety of events occur. Two sets of SMTP accounts can be configured. Each set includes SMTP Server, Account Name, Password and E-mail Address settings. For SMTP server, contact your network service provider for more specific information.
  • Page 24: Streaming Settings

    STREAMING SETTINGS Video The video settings menu configures the camera’s video settings, including Resolution, Frame Rate, Bit Rate, and the Image Quality. To configure camera streams: Use the dropdown menus to configure the Video Compression, Resolution, Frame Rate, Bitrate Type, Smart Encoding, and GOP.
  • Page 25 Smoothing – Configure the amount of video smoothing. Moving the sliding bar toward Smooth increases the level of smoothing but may affect image quality. Note In a poor network environment, you can increase smoothing to get more fluid video. 37821AB...
  • Page 26: Stream Urls / Rtsp

    Stream URLs / RTSP It is possible to connect to OpenEye IP cameras using third party software like VLC media player. To connect some types of software will need to know the stream URL. All OpenEye IP cameras can deliver two RTSP streams.
  • Page 27: Snapshot

    Snapshot The Snapshot tab is used to configure the settings for timed or continual snapshots. To configure Snapshots: 1. Use the dropdowns to select the desired Resolution, Snapshot Interval, and the Number of Snapshots. 2. If you desire Scheduled Snapshots, select Schedule Snapshot Mode, and designate snapshot times.
  • Page 28: Audio

    Audio The Audio tab allows you to configure the audio encoding settings for your camera. To configure Audio setup: 1. Configure the Audio settings as desired. 2. Save Parameter Description Audio Input No audio data will be encoded when Off is selected. Access Mode Line/Mic Audio signal amplification for sampling.
  • Page 29: Region Of Interest (Roi)

    Region of Interest (ROI) When Region of Interest (ROI) is enabled, the system ensures the image quality for the ROI first if the bit rate is insufficient. To enable ROI: 1. Click on the Area box. 2. Arrange the ROI square as desired in the camera image. Click and drag to move the square and use the corner markers to expand the square.
  • Page 30: Media Stream

    Media Stream You can display the established media streams from a camera. You can also set the camera to transmit code streams by the UDP or TCP protocol to a specified IP address and port number. Note Changes to the media stream will take effect after the camera has been restarted. To configure media streams: 1.
  • Page 31: Picture Settings

    PICTURE SETTINGS Image The Image tab allows you to configure the setting for the camera image as seen in Live View. When adjusting your image settings, the changes will be saved automatically and will display in the camera image preview window. Image Enhancement Use the sliding scales to adjust the Image settings or set a numeric value in the value box.
  • Page 32 Parameter Description Automatic: The camera automatically adjusts exposure according to the • environment. • Custom: The user sets exposure as needed. Indoor 50Hz: Reduce stripes by limiting shutter frequency. • Exposure Mode Indoor 60Hz: Reduce stripes by limiting shutter frequency. •...
  • Page 33 Set the length of time before the camera switches between day mode and night mode Day/Night after the conditions for switching are met. Switching(s) Note: You can set this parameter only when Day/Night Mode is set to Automatic. Enable WDR to distinguish the bright and dark areas in the same image. Note: You can set this parameter only when Exposure Mode is neither Customize nor Manual and when Image Stabilizer is disabled.
  • Page 34 White Balance White balance is the process of offsetting unnatural color cast in images under different color temperatures so as to output images that best suit human eyes. Parameter Description Adjust the red or blue offset of the image: Auto/Auto2: The camera adjusts the red and blue offset automatically according to the light condition (the color tends to be blue).
  • Page 35: On-Screen Display

    On-Screen Display Up to 8 on-screen displays (OSD) can be configured for the camera image. To add an on-screen display: 1. Select the position and content of the OSD. a. Position: Click the desired box in the Live View area. After the cursor shape is changed, click and hold the button to move the box to the desired position.
  • Page 36: Privacy Mask

    Privacy Mask Add a privacy mask to your camera image to hide desired areas from view. To add a privacy mask: 1. Click Add. 2. Click and drag the newly generated mask square to the desired location on the camera image. Arrange and resize the mask as needed.
  • Page 37: Analytics

    ANALYTICS Intrusion Detection Rule Settings 1. Check Intrusion Detection to enable. 2. In the Detection Rule area, click to add a new detection area. To delete a detection area, click 3. Drag the borders of the box to set the intended position and range. 4.
  • Page 38 Trigger Actions 1. Check the boxes to choose the actions that are triggered when a person or vehicle is detected. 2. Save Item Description With Send E-mail selected, the camera will automatically send snapshots to the specified E-mail addresses when a person or vehicle is detected. Send Email Note: Make sure you have completed E-Mail Recipient configuration before using this...
  • Page 39 Plan 1. Click Armed or Unarmed and click the schedule to set when enabled Trigger Actions are effective. 2. Click Edit. 3. Set the start and end times during which Trigger Actions are effective. The time periods cannot overlap. The camera reports alarms during the specified period(s) only. 4.
  • Page 40: Line Crossing Detection

    Line Crossing Detection Rule Settings 1. Check Line Crossing Detection to enable. 2. In the Detection Rule area, click to add a new detection area. To delete a detection area, click 3. Drag the line to set the intended position. 4.
  • Page 41 Trigger Actions 1. Check the boxes to choose the actions that are triggered when a person or vehicle is detected. 2. Save Item Description With Send E-mail selected, the camera will automatically send snapshots to the specified E-mail addresses when a person or vehicle is detected. Send Email Note: Make sure you have completed E-Mail Recipient configuration before using this...
  • Page 42 Plan 1. Click Armed or Unarmed and click the schedule to set when enabled Trigger Actions are effective. 2. Click Edit. 3. Set the start and end times during which Trigger Actions are effective. The time periods cannot overlap. The camera reports alarms during the specified period(s) only. 4.
  • Page 43: Event Settings

    EVENT SETTINGS Alarms Motion Detection Motion detection is used to detect motion in a specified area during a period of time. The use of motion detection requires setting a snapshot area, detection sensitivity, object size, and history. When these requirements are met, the motion detection alarm will activate. To configure Motion Detection: 1.
  • Page 44 Trigger Actions Item Description With Send E-mail selected, the camera will automatically send snapshots to the specified E-mail addresses when a person or vehicle is detected. Send Email Note: Make sure you have completed E-Mail Recipient configuration before using this function.
  • Page 45 Plan 1. Click Armed or Unarmed and click the schedule to set when enabled Trigger Actions are effective. 2. Click Edit. 3. Set the start and end times during which Trigger Actions are effective. The time periods cannot overlap. The camera reports alarms during the specified period(s) only. 4.
  • Page 46 Alarm Input Rule Settings To configure Alarm Input: 1. Select Alarm, Alarm Name and Alarm ID. 2. Select N.O. or N.C. according to the type of the third-party alarm input device (For example, if the third-party alarm input device is normally open, you need to select N.O. here) so that the camera can receive alarm information.
  • Page 47 Trigger Actions Item Description With Send E-mail selected, the camera will automatically send snapshots to the specified E-mail addresses when a person or vehicle is detected. Send Email Note: Make sure you have completed E-Mail Recipient configuration before using this function.
  • Page 48 Plan 1. Click Armed or Unarmed and click the schedule to set when enabled Trigger Actions are effective. 2. Click Edit. 3. Set the start and end times during which Trigger Actions are effective. The time periods cannot overlap. The camera reports alarms during the specified period(s) only. 4.
  • Page 49 Alarm Output Rule Settings After an alarm output is triggered by a motion detection alarm, audio alarm, or other third-party configured alarm, the camera can trigger an alarm output to a third-party device. To configure Alarm Output: 1. Select Alarm and the Alarm Name. 2.
  • Page 50 Output Schedule 1. Click Armed or Unarmed and click the schedule to set when Alarm Outputs are effective. 2. Click Edit. 3. Set the start and end times during which Alarm Outputs are effective. The time periods cannot overlap. The camera reports alarms during the specified period(s) only. 4.
  • Page 51: Storage Settings

    STORAGE SETTINGS Storage OpenEye IP cameras include an integrated microSD™ card (Memory Card) slot that can be used to record video or images. The card slot is compatible with a microSD™ card up to 512GB. Note Formatting the microSD card causes the camera to restart...
  • Page 52: Snapshot Download

    Snapshot Download Use Export Images to download snapshots taken by the camera. Refresh the list to update Photo List or Delete to delete images from the selected folder. Recording Download Recording download page allows you to search a selected date range for video and snapshots recorded to the microSD card.
  • Page 53: Security Settings

    SECURITY SETTINGS User There are two types of users: Administrator – referred to as “admin” in this manual. The default name of the administrator is admin, which cannot be modified. Admin has full permission and can manage all users and devices.
  • Page 54: Network Security

    Network Security HTTPS You can use the Network Security tab to set a secure channel for data transmission. To configure Network Security: 1. Enable HTTPS by selecting On. 2. Save Export Certificate Click Export to download a .crt file of your security certificate. RTSP and HTTP Authentication Use the Authentication dropdown menus to select the appropriate mode, and then click Save.
  • Page 55: Watermark

    Watermark Use the Video Watermark to encrypt the camera image and protect the video from being deleted or modified. 1. Select On to enable watermark, and input Watermark Content. 2. Save MAINTENANCE Time By default, the time setting Sync Mode will be set to Sync with NTP Server. Manually Setting or Synchronizing the System Time 1.
  • Page 56: Maintenance

    Maintenance Software Upgrade To update your camera software, click Browse, select the software file, click Open, and then click Upgrade. Note The software file must be a .zip file. Device Restart This will restart your camera. Config Management To import configurations that you have backed up, click Browse, select the configuration file, and then click Import.
  • Page 57 Network Diagnosis Configure a diagnostic capture of the camera network to export. 1. Select a NIC from the dropdown. 2. Select All for all IP Addresses and Ports, Specify to enter a specific Address or Port, or Filter to exclude specific IP Addresses and Ports. 3.
  • Page 58: Log

    The camera’s log displays a searchable list of changes made to the system. 1. Set a Time range. 2. Narrow search by selecting a Main Type. 3. Click Query. 4. Export to download the result.
  • Page 59 All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof.

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