3 Select Phone.
4 Select More, and then select
Networks.
5 If your network operator's name
appears in the list, press Done
(left softkey). If not, contact your
network operator for assistance.
I can't send or receive text or multimedia
messages
Make sure your phone is on and that
•
you're inside a coverage area (see
Turning your phone on).
Contact your network operator to verify
•
that your plan includes messaging
services, that these services have been
correctly activated, and that they are
available at your location. Your network
operator should be able to tell you if
messaging services have been
experiencing transmission delays.
If possible, contact the recipient or
•
sender of the message, and make sure
the receiving device can handle the type
of message you're sending.
If a text message arrives but does not
•
display a notification, perform a soft
reset (see Performing a soft reset).
The network settings for text and
•
multimedia messaging are preset by the
network operator associated with the
SIM card included with your
smartphone. If you use a different SIM
card associated with a different network
operator, you need to manually enter
network settings to use messaging
services (see Manually entering
network connection settings).
I can't make or receive calls using a
hands-free device with Bluetooth
wireless technology
Verify all of the following:
The Bluetooth feature on your
•
smartphone is turned on (see Entering
basic Bluetooth settings).
Your Bluetooth device is charged and
•
turned on.
Your smartphone is within range of the
•
hands-free device. Bluetooth range is
up to 9 metres in optimum
environmental conditions. Performance
T R O U B L E S H O O T I N G
®
N E T W O R K C O N N E C T I O N
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