Palm Treo 500v User Manual page 261

2 Remove and reinsert the battery, and
then replace the battery cover.
3 Press and hold Power
Palm logo appears.
®
If the phone or the Bluetooth
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DID YOU KNOW
wireless technology feature was on before a
reset, these automatically turn on after the
reset.
Performing a hard reset
A hard reset erases all personal
information, such as appointments,
contacts, and tasks, as well as programs
you have added, such as third-party
software on your smartphone. Never do a
hard reset without first trying a soft reset.
You can restore previously synchronised
information the next time you sync.
Synchronise to restore your
IMPORTANT
Outlook data, such as Outlook email,
Calendar, Contacts, and Tasks. You can
also use a backup and restore solution.
Make sure it's an application that's
approved by Palm.
Some third-party applications do not
TIP
create a backup on your computer when you
until the
synchronise. If you do a hard reset, you may
lose info in these applications and you need to
reinstall the application on your smartphone
after the hard reset. Please contact the
®
application vendor to find out if your info is
backed up during synchronisation.
DID YOU KNOW
hard reset, the source folder in My
Documents changes from Treo My
Documents to WM_your name.
DID YOU KNOW
hard reset before selling, repairing, or
recycling your smartphone so that your
information is deleted. Remember to also
remove your SIM card and any expansion card
inserted into your smartphone.
A hard reset can tell you whether a
problem stems from your smartphone or
from an application installed on it. If you do
not experience the problem after you
perform a hard reset, the problem may be
related to software you installed. See
Third-party applications for suggestions on
diagnosing third-party software issues.
T R O U B L E S H O O T I N G
When you synchronise after a
?
We recommend performing a
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R E S E T T I N G Y O U R S M A R T P H O N E
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