Palm Treo 500 User Manual
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Palm Treo 500 User Manual

Palm treo 500: user guide
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  • Page 1 User Guide...
  • Page 2 Palm Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm Inc. and its suppliers As part of Palm’s corporate commitment to be a good steward of the...

  • Page 3: Table Of Contents

    Setting up synchronization ..........26 Chapter 3: Moving around on your Palm Treo 500 smartphone .
  • Page 4 Using a phone headset ..........63 Customizing phone settings .
  • Page 5 Connecting to devices with Bluetooth wireless technology ....153 ® Using your device as a wireless modem ....... . . 158 Chapter 9: Your photos, videos, and music .
  • Page 6 Chapter 13: Your personal settings ........237 Home screen settings .
  • Page 7 Specifications ............303 Index .
  • Page 8 viii C O N T E N T S...

  • Page 9: Chapter 1: Welcome

    CHAP TE R Welcome Congratulations on the purchase of your Palm Treo ® ™ smartphone! Benefits Make and receive phone calls Browse the web • • Manage your contacts, calendar, Use a Bluetooth headset (sold ® • • and task list...

  • Page 10: In This Chapter

    In this chapter Your new smartphone ........11 What’s in the box? .

  • Page 11: Your New Smartphone

    Read This First setup poster • receive email, you need not only a service Treo 500 Smartphone Quick Reference contract but also a data service plan from • Y O U R N E W S M A R T P H O N E...

  • Page 12: What Do I Need To Get Started

    • download User Guide (this guide) • Websites Palm warranty • Support from Palm and online forums: End User License Agreement • go.palm.com/treo500/. Registration What do I need to To obtain discounts on software and get started? accessories, faster technical support, updates, and special promotions: palm.com/register.
  • Page 13 W E L C O M E Corporate network support/your IT administrator If you are having problems synchronizing information on a corporate network. W H E R E T O L E A R N M O R E...
  • Page 14 W E L C O M E W H E R E T O L E A R N M O R E...

  • Page 15: Chapter 2: Setting Up

    CHAP TE R Setting up You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too. As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours.
  • Page 16 In this chapter Palm Treo 500 smartphone overview ..... . 17 ® ™ Inserting the SIM card and battery......19 Charging the battery.

  • Page 17: Palm Treo 500 Smartphone Overview

    S E T T I N G U P Palm Treo 500 smartphone overview ® ™ Front view Indicator light (visible 5-way navigator when smartphone is with Center button charging) Right softkey Earpiece Back MiniUSB connector Volume (for synchronization and charging)
  • Page 18 S E T T I N G U P Be careful not to scratch or crush your Pressing and holding the Side DID YOU KNOW smartphone screen. Do not store it in a place button opens Internet Explorer Mobile (see where other items might damage it.

  • Page 19: Inserting The Sim Card And Battery

    S E T T I N G U P Inserting the SIM The smartphone speaker IMPORTANT includes a large magnet, so be sure not to card and battery store your smartphone near credit cards or other items that could be demagnetized. Your SIM card contains account Top view information such as your phone number...
  • Page 20 5 Slide the battery door back into place. oriented correctly. 6 Press and hold Power until the Palm logo appears. ® Notch If your smartphone does not turn on after you insert the battery, you need to connect it to the AC charger to charge it (see Charging the battery).

  • Page 21: Charging The Battery

    AC charger. nullifying the warranty, be sure to use 2 Plug the AC charger into a wall outlet. batteries from Palm only. Visit palm.com. 3 Connect the charger cable to the bottom of your smartphone. Charging the battery...
  • Page 22 If your battery ever becomes DID YOU KNOW fully drained, your info remains safely stored When your smartphone is on (see Turning on your smartphone. Recharge the battery to your Palm Treo 500 smartphone on/off), ® ™ access your info.
  • Page 23 S E T T I N G U P If you spend a lot of time using the and every hour (or turned off • camera, games, media players completely) during nonpeak times (see (including listening to music with Setting the synchronization schedule). wireless headphones using the built-in Turn off the Bluetooth feature when you •...

  • Page 24: Making Your First Call

    S E T T I N G U P Making your first call (see Turning on the option to receive beamed information). If you use Internet Connection Sharing • 1 Press Home to display your Home to connect to the Internet, make a screen.
  • Page 25 S E T T I N G U P What’s my number? Make sure your BEFORE YOU BEGIN phone is on (see Turning your phone on). 1 Press Home and then press Start (left softkey). 2 Press More (left softkey) and select Settings 3 Press Phone/Send to dial.

  • Page 26: Setting Up Synchronization

    S E T T I N G U P Setting up If your phone number doesn’t appear on the Call Options screen, your network has not synchronization yet sent the number to the SIM card (this does not affect SIM card functionality). Turn your phone off, wait a few hours, and then After you’ve finished setting up your turn on your phone and repeat these steps.

  • Page 27: Chapter 3: Moving Around On Your Palm

    CHAP TE R Moving around on your Palm ® Treo ™ 500 smartphone Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Palm Treo 500 smartphone is similar.
  • Page 28 In this chapter Navigating around the screen ......29 Using the keyboard ........35 Opening and closing applications.

  • Page 29: Navigating Around The Screen

    M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 30 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 31 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 32 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 33 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 34 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...

  • Page 35: Using The Keyboard

    M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 36 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 37 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...

  • Page 38: Opening And Closing Applications

    M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 39 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...

  • Page 40: Using Your Home Screen

    M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 41 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...
  • Page 42 M O V I N G A R O U N D O N Y O U R P A L M T R E O 5 0 0 S M A R T P H O N E ® ™...

  • Page 43: Chapter 4: Your Phone

    CHAP TE R Your phone The phone is your home base for making and receiving calls. You can creatively manage multiple calls, such as swapping between calls and creating conference calls. You can also access voicemail or talk using a wired or wireless headset. Benefits Stay in touch—you choose how Hold a conference call with up to...
  • Page 44 In this chapter Turning your Palm Treo 500 smartphone on/off ....45 ® ™ Making calls from the Home screen ......47 Other ways of making calls .

  • Page 45: Turning Your Palm

    Any The term smartphone refers to the device incoming calls go to voicemail. and its physical aspects. The term phone refers to the wireless feature of your Palm ® Treo 500 smartphone that enables you to ™...
  • Page 46 Y O U R P H O N E smartphone on), the phone is on by the signal-strength icon appears at the default. top of the screen. When you are inside a coverage area, the 1 Press Power and select Wireless signal-strength icon contains bars.

  • Page 47: Making Calls From The Home Screen

    Y O U R P H O N E When you travel by plane, you need to turn You can change the time interval for the off all radios on your smartphone, which period of inactivity that takes place before the include the phone and the Bluetooth wireless screen turns off.
  • Page 48 Y O U R P H O N E number (such as 999 or 112) without pressing Option first. If you lock your smartphone and select Simple PIN as the password type, you can dial an emergency number by entering the number in the password field and pressing Phone/Send.
  • Page 49 Y O U R P H O N E 1 Press Home The search function offers DID YOU KNOW 2 Using the keyboard, begin entering any several features that make it easy to find the combination of letters from the contact you want, even if you’re not sure of contact’s first and/or last name.
  • Page 50 Y O U R P H O N E Make sure your phone is on and that • If you press E, R, or any other DID YOU KNOW you’re inside a coverage area (see key that displays both a letter and a number, Turning your phone on).

  • Page 51: Other Ways Of Making Calls

    Y O U R P H O N E 1 Press Home and then press Contacts (right softkey). 2 Press Menu (right softkey) and select View By > Company. 3 Press Phone/Send to go to your Home screen. 4 Using the keyboard, begin entering the first few letters of the company name.

  • Page 52: Receiving Calls

    Y O U R P H O N E To answer a call, do one of the following: If the message includes the name of a Press Phone/Send • contact whose contact entry contains a phone number, you can also highlight the contact Press Answer (left softkey).

  • Page 53: What Can I Do During A Call

    Y O U R P H O N E What can I do during Retrieving voicemail messages from the Home screen a call? Voicemail icon Your smartphone offers many advanced telephone features, including call waiting, six-way conferencing, and call forwarding. These features depend on your service plan.
  • Page 54 Y O U R P H O N E Put the call on hold: Press Menu easiest when using the speakerphone or a (right softkey) and select Hold. To take the headset. call off hold, press Unhold (left softkey). When you are on a call, the DID YOU KNOW screen dims to conserve battery power.
  • Page 55 Y O U R P H O N E send and receive email or multimedia Decline adding the number: Press messages while on a voice call. If you’re Cancel (right softkey). connected to a UMTS (3G) network, you can perform simultaneous voice and data You can also save contact info from email functions.
  • Page 56 Y O U R P H O N E Making a second call Send the new call to voicemail: Press Ignore (right softkey). You can make a second call while your first call is still active: Place the current call on hold and answer the new call: Press Answer 1 Place your first call on hold by pressing (left softkey) or Phone/Send...
  • Page 57 Y O U R P H O N E problems, check with your wireless service provider to confirm that your service plan includes conference calling. If you are roaming, try a test call to see if conference calling is supported. You can join up to five calls IMPORTANT into a six-way conference call.
  • Page 58 Y O U R P H O N E When all calls are forwarded, the call forwarding icon appears in the title bar. Make sure your BEFORE YOU BEGIN phone is on and that you’re inside a coverage area (see Turning your phone on). 1 Press Home and then press Start...

  • Page 59: Working With Called Numbers

    Y O U R P H O N E To turn off call forwarding, press Menu On the recent calls list, DID YOU KNOW (right softkey) and select Disable All. outgoing calls are designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing yellow arrow.
  • Page 60 Y O U R P H O N E 3 With the call open, do either of the On the Call History list, DID YOU KNOW following: outgoing calls are designated by a View all calls with this number: Press right-pointing green arrow, and incoming calls Menu (right softkey) and select...

  • Page 61: Creating Speed Dials

    Y O U R P H O N E Send a text message to the number: select Delete List. Press Yes (left Press Menu (right softkey) and softkey) to confirm the deletion. select Send Text Message. Enter the message text and press Send (left To filter the calls shown on the Call History softkey).
  • Page 62 Y O U R P H O N E 4 Press Menu (right softkey) and If you select a number that is DID YOU KNOW select Add to Speed Dial. already assigned as a speed dial to a different phone number, you receive an alert asking if you want to replace the existing assignment with the new one.

  • Page 63: Using A Phone Headset

    Y O U R P H O N E Using a phone If driving while using a IMPORTANT smartphone is permitted where you are headset and you need to make a call, we recommend using a phone headset or a hands-free car kit (sold separately).
  • Page 64 You can press the headset For a list of compatible hands-free devices button to perform tasks such as the with Bluetooth wireless technology, go to following: go.palm.com/treo500/. Answer an incoming call • After you set up a connection with a Respond to call waiting •...
  • Page 65 Y O U R P H O N E 3 Press More (left softkey) and 8 Enter a passkey between 1 and 16 select Settings digits long and press Next (left softkey). You do not need to press 4 Select Connections and then select Option before entering digits.

  • Page 66: Customizing Phone Settings

    Bluetooth devices, see Connecting to a from your smartphone to your car kit, go to Bluetooth hands-free device. ® go.palm.com/treo500/. Here are tips for working with a Bluetooth hands-free device: Customizing phone To transfer a call from the handset to a •...
  • Page 67 Y O U R P H O N E If you want to use a BEFORE YOU BEGIN Select Vibrate to have your smartphone downloaded or emailed ring tone, make vibrate when a call arrives (see Selecting a sure it has been saved or copied to the My sound profile).
  • Page 68 Y O U R P H O N E When the phone is ringing, press Volume 1 Press Home and then press (on the side of your smartphone) to adjust Start (left softkey). the ring volume. 2 Press More (left softkey) and select Settings While a call is in progress, press Volume to adjust the call volume.
  • Page 69 Y O U R P H O N E 1 Press Home and then press Int’l except to home: All outgoing Start (left softkey). international calls are blocked except to the country where the phone is based. 2 Press More (left softkey) and select Settings Int’l calls: All outgoing international...
  • Page 70 Y O U R P H O N E 4 Check the box if you want to receive call 5 Press Done (left softkey). waiting notifications. Enabling fixed dialing 5 Press Done (left softkey). Fixed dialing allows you to restrict your Setting caller ID outgoing calls and messages to selected phone numbers included in your fixed...
  • Page 71 Y O U R P H O N E 7 Press Menu (right softkey) to add BEFORE YOU BEGIN phone numbers to, delete numbers Make sure your phone is on and that • from, or edit numbers in the list. The you’re inside a coverage area (see options to add or delete numbers Turning your phone on).
  • Page 72 Y O U R P H O N E Make sure your 6 Press Done (left softkey). BEFORE YOU BEGIN phone is on and that you’re inside a 7 If prompted, turn off your smartphone coverage area (see Turning your phone on). (see Turning your smartphone off).
  • Page 73 Y O U R P H O N E You can also press Menu (right softkey) and select whether to add an existing network or a custom network to the preferred networks list. Your smartphone automatically DID YOU KNOW attempts to connect to the networks on the preferred list, in the order they appear, until it successfully makes a connection.

  • Page 74: Using The Sim Toolkit

    Y O U R P H O N E 3 Select Phone and then select Call provider’s text message service center Options. is entered by default. Enter a new number only if your wireless service provider changes its text message service center number.

  • Page 75: What Are All Those Icons

    Y O U R P H O N E What are all those Not all wireless service IMPORTANT providers offer the SIM toolkit on their SIM icons? cards. For those service providers that do support the SIM toolkit, features vary by service provider.
  • Page 76 Y O U R P H O N E Your phone is on but there is no Your phone is connected to a 3G signal. UMTS network, but you are not actively transmitting data. You Your phone is on but you are in can still make or receive calls.
  • Page 77 Y O U R P H O N E You are in a roaming coverage The vibrate profile is enabled. area and your phone is The Bluetooth wireless ® connected to a GPRS network, technology feature is turned on. but you are not actively transmitting data.
  • Page 78 Y O U R P H O N E W H A T A R E A L L T H O S E I C O N S ?

  • Page 79: Chapter 5: Synchronizing Information

    CHAP TE R Synchronizing information Synchronizing means that information that has been entered or updated in one place—your Palm Treo 500 smartphone, your ® ™ computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some types of synchronization can happen on an automated schedule, so you don’t even have to think about it.
  • Page 80 In this chapter Synchronization overview....... . . 81 How do I synchronize? ........81 What can I synchronize? .

  • Page 81: Synchronization Overview

    S Y N C H R O N I Z I N G I N F O R M A T I O N Synchronization How do I overview synchronize? When you synchronize, info you enter on There are a number of ways to make your smartphone, your computer, or your synchronization occur.

  • Page 82: What Can I Synchronize

    S Y N C H R O N I Z I N G I N F O R M A T I O N After you install desktop sync software, choose this method, synchronization takes you can synchronize in either of the place automatically after setup.
  • Page 83 S Y N C H R O N I Z I N G I N F O R M A T I O N You can, however, customize sync Favorites, which shows up in your settings to suit your needs and sync only computer's browser.
  • Page 84 S Y N C H R O N I Z I N G I N F O R M A T I O N Info type Method Where to learn more Outlook Email Desktop sync software or Other ways to synchronize or Exchange ActiveSync Setting up wireless synchronization Word, Excel,...

  • Page 85: Setting Up Your Computer For Synchronization

    S Y N C H R O N I Z I N G I N F O R M A T I O N System requirements If you want to synchronize music and Your computer must meet the following videos, you need to have Windows Media minimum system requirements: Player 10 or later installed on your computer.
  • Page 86 S Y N C H R O N I Z I N G I N F O R M A T I O N automatically directs you to install computer and your smartphone. For ActiveSync desktop software. On your more info, see Connecting your smartphone, the sync application is also smartphone to your computer and called ActiveSync.
  • Page 87 S Y N C H R O N I Z I N G I N F O R M A T I O N company allows you to install new 7 Make sure the Windows Mobile software; for example, you may be Device Center box is checked, and click required to have Administrator Install.
  • Page 88 S Y N C H R O N I Z I N G I N F O R M A T I O N expansion card slot on your smartphone If the ActiveSync icon does not appear in (see Installing applications onto an the taskbar, go to Start, navigate to expansion card).
  • Page 89 S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N...

  • Page 90: Synchronizing Using The Sync Cable

    S Y N C H R O N I Z I N G I N F O R M A T I O N USB sync cable Synchronizing using whether changes you made on the computer or on the smartphone need to be the sync cable synchronized.

  • Page 91: Setting Up Wireless Synchronization

    S Y N C H R O N I Z I N G I N F O R M A T I O N Setting up wireless synchronization Does your company use Microsoft Outlook as its email solution? Does your company also use Microsoft Exchange Server 2003 or 2007 as its email server? If so, you may be able to wirelessly synchronize the email...
  • Page 92 S Y N C H R O N I Z I N G I N F O R M A T I O N To synchronize BEFORE YOU BEGIN Because your desktop copy of DID YOU KNOW wirelessly, you need to set up an Exchange Outlook also syncs with the server, whatever Server account.
  • Page 93 S Y N C H R O N I Z I N G I N F O R M A T I O N 4 Enter the server address. If you installed ActiveSync desktop software on a Windows XP computer, you may have already set up your smartphone to synchronize wirelessly with the server.
  • Page 94 S Y N C H R O N I Z I N G I N F O R M A T I O N 10 (Optional) Highlight an item, press The Exchange server settings are case- Menu (right softkey), and then sensitive.
  • Page 95 S Y N C H R O N I Z I N G I N F O R M A T I O N Setting the synchronization schedule 3 Press Menu (right softkey) and select Schedule. You can set a synchronization schedule in either of the following situations: If you use Microsoft Exchange Server 2007, or Microsoft Exchange Server...

  • Page 96: Other Ways To Synchronize

    S Y N C H R O N I Z I N G I N F O R M A T I O N Other ways to Send/receive when I click Send: Specifies whether items are sent as synchronize soon as you select Send in the email application, or whether they are held until the next synchronization.
  • Page 97 S Y N C H R O N I Z I N G I N F O R M A T I O N 3 On your smartphone, press Home Synchronizing with multiple computers and then press Start (left softkey). You can set up your smartphone to 4 Press More (left softkey) and...

  • Page 98: Setting Synchronization Options

    S Y N C H R O N I Z I N G I N F O R M A T I O N Setting 4 Do any of the following: Check the box next to any items you • synchronization want to synchronize.
  • Page 99 S Y N C H R O N I Z I N G I N F O R M A T I O N Stopping synchronization For detailed information on synchronizing If you ever need to manually stop Word documents, Excel spreadsheets, and synchronization, follow these steps: PowerPoint presentations, see Synchronizing your Microsoft Office files.
  • Page 100 S Y N C H R O N I Z I N G I N F O R M A T I O N S E T T I N G S Y N C H R O N I Z A T I O N O P T I O N S...

  • Page 101: Chapter 6: Your Email

    CHAP TE R Your email You already know how efficient email is for staying in touch. Now your Palm Treo 500 smartphone brings you a new level ® ™ of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider’s data...
  • Page 102 In this chapter Setting up email ........103 Sending and receiving messages .

  • Page 103: Setting Up Email

    Y O U R E M A I L Setting up email you’re inside a coverage area before you send or receive messages. Entering settings for an email account BEFORE YOU BEGIN Before you use your smartphone to You can use the Messaging application on •...
  • Page 104 Y O U R E M A I L Email account type Type of email you can access How to set up Microsoft Exchange You can retrieve corporate See Setting up wireless server email using a Microsoft synchronization. Exchange server. You can You may need to check with access email wirelessly if your your IT organization to ensure...
  • Page 105 Y O U R E M A I L 2 Select Messaging change the display name to “Work” or your company’s name. 3 Select New E-mail Account. 4 Enter the email address that you want to set up. Check the box to have the setup process get your account settings from the Internet.
  • Page 106 Y O U R E M A I L 12 (Optional) Select either of the following: to download messages for this account now. Setting up a POP/IMAP account: Other email providers You can set up an account to send and receive email messages using an email account that you have with an Internet service provider (ISP), an email account...
  • Page 107 Y O U R E M A I L 4 Enter the email address that you want 7 If prompted, select either of the to set up. Check the box if you want the following as your email provider: setup process to try to get your account settings from the Internet.
  • Page 108 Y O U R E M A I L password box. If you want to enter your password each time you access this account, do not check this box. Checking the Save password DID YOU KNOW box makes it easier to check your email, because you don’t have to enter your password each time.
  • Page 109 Y O U R E M A I L If you do not receive an alert, go to To maximize battery life and minimize data Entering outgoing server settings. charges, set a less frequent interval for sending and receiving email. If you do not receive an alert, and if your incoming mail requires SSL, you set that Review all download settings: Select...
  • Page 110 Y O U R E M A I L Entering outgoing server settings outgoing mail server requires authentication. If, during account setup, you do not receive an alert saying that your wireless service Use the same name and password provider has set the outgoing mail options, for sending e-mail: Check the box if you need to manually enter these settings.

  • Page 111: Sending And Receiving Messages

    Y O U R E M A I L Network connection: Select the type Review all download settings: Select of connection to use for sending and this option to change download receiving email. settings; see Changing email download settings: Other email accounts for 3 Select Done (left softkey).
  • Page 112 Y O U R E M A I L If you turn off the option to display the If the recipient’s name is in an online • • list of accounts (see Customizing your address book, you can find the name email settings), when you open the and add it (see Using an online Messaging application, the last account...
  • Page 113 Y O U R E M A I L You can use the Message Options screen to select a language for the message. For certain types of email accounts, you can set a security level and a permission level also. 10 Press Send (left softkey).
  • Page 114 Y O U R E M A I L see Connecting to a VPN), message If you sync email with Microsoft Exchange retrieval depends on the option you Server 2003 or 2007 , you can synchronize chose from the Automatic Send/ messages in subfolders you create.

  • Page 115: Working With Email Messages

    Y O U R E M A I L Partially downloaded messages appear in You can receive and open DID YOU KNOW the message list with a partial envelope icon attachments in a number of different formats, to the left of the sender’s name. To view the including PDF .
  • Page 116 Y O U R E M A I L 1 In an open message, highlight the name GAL, make sure you are accessing either or address of the contact you want to Exchange Server 2007 , or Exchange Server add. 2003 upgraded to Service Pack 2.
  • Page 117 Y O U R E M A I L 5 Continue entering letters to narrow the While you cannot wirelessly synchronize display until the message you want distribution lists from the Contacts appears. application, you can add a distribution list as a contact by adding it from the online address If you synchronize with DID YOU KNOW...
  • Page 118 Y O U R E M A I L Forwarding a message Using email shortcuts 1 Highlight or open the message you You can perform common email tasks by want to forward. pressing and holding certain keys on the keyboard. Highlight or open the message 2 Press Menu (right softkey) and you want, and then press and hold any of...
  • Page 119 Y O U R E M A I L 7 Check the Use signature with this Press and account box to add this signature to hold... To... new messages you create with this Manually get and send new account. messages 8 (Optional) Check the Include when replying and forwarding box to add Adding a signature to your messages...
  • Page 120 Y O U R E M A I L 5 Select Display and set any of the next message, or the previous following options. Press Done (left message. softkey) when you have finished. 6 Select Sending and set either of the following options.
  • Page 121 Y O U R E M A I L before you open a URL or file link that is allowing you to select the one you want not on your smartphone. Press to use. If the box is unchecked, the Done (left softkey) when you have Messaging application opens to the last...
  • Page 122 Y O U R E M A I L 1 Press Home and then press Text, all messages are received as plain Start (left softkey). text. 2 Press More (left softkey) twice Download size limit: Specifies the size and select ActiveSync of an incoming message that is 3 Press Menu (right softkey) and...
  • Page 123 Y O U R E M A I L Sign messages: Specifies whether 2 Select Messaging messages should be given a digital 3 Select the account you want. signature as an extra security measure. 4 Press Menu (right softkey) and select Tools >...
  • Page 124 Y O U R E M A I L When deleting messages: Specifies To save memory, limit the number of whether messages should be deleted emails that are downloaded to your from the mail server when you delete smartphone by selecting a smaller time them on your smartphone, or whether interval for how many days’...

  • Page 125: Working With Meeting Invitations

    Y O U R E M A I L You can create meeting invitations NOTE Messages sent to you as plain DID YOU KNOW on your smartphone; see Sending a text are always received as plain text, even if meeting request. you select HTML.

  • Page 126: Sending Email Messages From Within Another Application

    Y O U R E M A I L Sending email 5 To accept the invitation, press Accept (left softkey), select messages from whether to edit (include comments with) your response, and then select within another (left softkey). To decline or tentatively accept the application invitation, press Menu (right...

  • Page 127: Chapter 7: Your Text And Multimedia Messages

    CHAP TE R Your text and multimedia messages If you need to get a short message to a friend or a colleague fast, send a text message from your Palm Treo ® ™ smartphone to their mobile phone or email address.
  • Page 128 In this chapter Sending and receiving messages ......129 Customizing your message settings ......136 Using Windows Live .

  • Page 129: Sending And Receiving Messages

    Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Sending and two or more messages. If you send a text message to an email address, the email receiving messages address is included in the 160-character...
  • Page 130 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 4 Enter the recipient’s name, mobile If the recipient’s name is in an online •...
  • Page 131 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Setting text message delivery options Creating and sending a multimedia message You can set options for individual text messages you send.
  • Page 132 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S softkey), select Add Recipient, and BEFORE YOU BEGIN then select the recipient from the list. Make sure that your phone is on and •...
  • Page 133 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S new picture or video with the built-in If you add more than one slide DID YOU KNOW camera or insert an existing picture or to a message, you can set the length of time...
  • Page 134 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Hide Sender: Specifies that you do not You can set general DID YOU KNOW want your phone number included with preferences that apply to all incoming and...
  • Page 135 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 4 If prompted, press Download (left Forward the message: Press softkey) to download the full message. Menu (right softkey) and select Reply >...

  • Page 136: Customizing Your Message Settings

    Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 3 Press Delete (left softkey). Many of the keyboard shortcuts that are 4 Select Yes to confirm the deletion.
  • Page 137 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Customizing text message settings Customizing multimedia message settings 1 Press Home and then press Start (left softkey).
  • Page 138 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Data Connections: Indicates the type hour. Select Maximum to allow of data network used for multimedia messages to remain available for the messaging.
  • Page 139 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 6 Select Receive Options and set any of Setting the option to automatically the following options.

  • Page 140: Using Windows Live

    Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S messages (IM). Make calls to phones and Select About on the MMS Settings computers (including video calls) and screen to view detailed information about the exchange pictures and other files.
  • Page 141 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 2 Select Windows Live Home screen. Check the Windows Live services box to have Windows 3 Select Sign in to Windows Live.
  • Page 142 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S application on your smartphone. If you 1 Press Home and then press do not check this box, only your Start (left softkey).
  • Page 143 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 1 Press Home and then press You can also access your Windows Live Start (left softkey).
  • Page 144 Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 9 (Optional) To send a picture or other file, If the contact you want is offline, send an press Menu (right softkey), select email message instead.

  • Page 145: Chapter 8: Your Connections To The Web And Wireless Devices

    Your connections to the web and wireless devices You use the web for so many things: finding driving directions, getting news, buying gifts, checking web-based email. Now, with your wireless service provider’s network and your Palm Treo ® ™ 500 smartphone’s web browser, you can take the web with you almost anywhere you go.
  • Page 146 In this chapter Browsing the web ........147 Using Google Maps .

  • Page 147: Browsing The Web

    Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Browsing the web Make sure you have an active SIM card •...
  • Page 148 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 6 Press Menu (right softkey), select If you are unable to browse the web, you...
  • Page 149 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S smartphone before you can use this To send a link, press Menu (right softkey) feature (see Your email).
  • Page 150 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 4 Select the page you want to view, or select the folder containing the favorite, and then select the page you want to...
  • Page 151 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 2 Select the link to download the file.

  • Page 152: Using Google Maps

    Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S preferences).

  • Page 153: Connecting To Devices With Bluetooth Wireless Technology

    Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Depending on your wireless service NOTE Partnership Two devices—for...
  • Page 154 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S as your computer, to your trusted device devices until you press Menu list.
  • Page 155 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 3 Select Connections and then select 8 Enter an alphanumeric passkey Bluetooth.
  • Page 156 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 10 Enter a new display name if desired, the basic Bluetooth settings as described and then press Next...
  • Page 157 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 9 Press Done (left softkey).

  • Page 158: Using Your Device As A Wireless Modem

    Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Menu (right softkey) and select Setting up a USB Internet Connection...
  • Page 159 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S window.
  • Page 160 Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M...

  • Page 161: Chapter 9: Your Photos, Videos, And Music

    Do you have a wallet bulging with photos of friends, family, pets, and your most recent holiday? Are you tired of carrying both your MP3 player and your phone? Your Palm Treo 500 smartphone solves both problems. You ®...
  • Page 162 In this chapter Synchronizing your media files......163 Camera..........164 Pictures &...

  • Page 163: Synchronizing Your Media Files

    Y O U R P H O T O S , V I D E O S , A N D M U S I C Synchronizing your When you synchronize your smartphone, your pictures and videos are synchronized media files between your smartphone and your desktop computer.

  • Page 164: Camera

    Y O U R P H O T O S , V I D E O S , A N D M U S I C Camera files—that are on your computer. See Transferring media files to your smartphone. Your smartphone comes with an To synchronize pictures and videos from easy-to-use, built-in, 2-megapixel camera your smartphone to your computer, follow...
  • Page 165 Y O U R P H O T O S , V I D E O S , A N D M U S I C accessing your pictures on your Windows 4 Adjust the position of your smartphone XP computer, see Synchronizing media until you see the subject you want to files: Windows XP.
  • Page 166 Y O U R P H O T O S , V I D E O S , A N D M U S I C Press Back and then press settings to change where videos are • Thumbnails (left softkey) to stored.
  • Page 167 Y O U R P H O T O S , V I D E O S , A N D M U S I C 5 Adjust the position of your smartphone If you don’t like a video you recorded, until you see the subject you want to delete it.
  • Page 168 Y O U R P H O T O S , V I D E O S , A N D M U S I C When sending pictures in e-mail, use connected to your computer and the this picture size: Sets the size of desktop synchronization software is not pictures you send in an email message.

  • Page 169: Pictures & Videos

    Y O U R P H O T O S , V I D E O S , A N D M U S I C Pictures & Videos Still image compression level: Sets the default quality and size for newly captured still pictures.
  • Page 170 Y O U R P H O T O S , V I D E O S , A N D M U S I C digital cameras or streamed from Sending a picture or video websites. Your smartphone supports and You can send a picture or video to other streams the following types of video files: picture-enabled mobile smartphone...
  • Page 171 Y O U R P H O T O S , V I D E O S , A N D M U S I C Organizing your pictures and videos You can also beam a picture or video, You can move or copy pictures and videos using the Bluetooth wireless technology on ®...
  • Page 172 Y O U R P H O T O S , V I D E O S , A N D M U S I C Using a picture as the Home screen 3 Do any of the following: background To rotate the picture 90 degrees, •...

  • Page 173: Windows Media Player Mobile

    Y O U R P H O T O S , V I D E O S , A N D M U S I C Deleting a picture or video • 1 Highlight the picture or video you want •...
  • Page 174 Y O U R P H O T O S , V I D E O S , A N D M U S I C Transferring media files to your To sync media files with your computer, • smartphone set the Media sync option on your smartphone (see Changing which Use the Sync feature in the desktop...
  • Page 175 Y O U R P H O T O S , V I D E O S , A N D M U S I C between your smartphone and your 2 Press More (left softkey) and computer. select Windows Media 6 Click Finish to begin the transfer.
  • Page 176 Y O U R P H O T O S , V I D E O S , A N D M U S I C 5 Select the item you want to play (such To view detailed information about the as a video, song, album, or artist name).
  • Page 177 Y O U R P H O T O S , V I D E O S , A N D M U S I C Working with libraries To delete an item from a library, highlight A library represents each of the storage the item, press Menu (right softkey), and locations available to Windows Media select Delete from Library.
  • Page 178 Y O U R P H O T O S , V I D E O S , A N D M U S I C 1 Go to the Now Playing screen: To delete a file from the playlist, •...
  • Page 179 Y O U R P H O T O S , V I D E O S , A N D M U S I C Show time as: Sets whether the time Play video in full screen: Sets whether remaining or time elapsed appears in videos automatically play in full-screen the Playback screen.
  • Page 180 Y O U R P H O T O S , V I D E O S , A N D M U S I C Internet connection speed: Specifies the speed of your network connection, and specifies whether you want the device to detect the connection speed.
  • Page 181 Y O U R P H O T O S , V I D E O S , A N D M U S I C To restore an item’s factory setting, To unassign a button from an item, • •...
  • Page 182 Y O U R P H O T O S , V I D E O S , A N D M U S I C W I N D O W S M E D I A P L A Y E R M O B I L E...

  • Page 183: Chapter 10: Your Personal Information Organizer

    CHAP TE R Your personal information organizer Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm Treo 500 smartphone is all ® ™ you need to organize your personal information and keep it with you wherever you go.
  • Page 184 In this chapter Contacts..........185 Calendar .

  • Page 185: Contacts

    Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Contacts 4 Use the 5-way navigator to move among fields as you enter information.
  • Page 186 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Here are some helpful tips for entering If you need to enter multiple contacts that info: share information—for example, multiple To assign a ringtone to the entry,...
  • Page 187 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 6 Press Done (left softkey). The search function offers DID YOU KNOW several features that make it easy to find the You can find a contact by...

  • Page 188: Calendar

    Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Do the following: device, and then press Beam (left BEFORE YOU BEGIN softkey).
  • Page 189 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 2 Press More (left softkey) twice If your schedule contains a DID YOU KNOW and select Calendar conflict—two appointments that overlap—you...
  • Page 190 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 4 Use the 5-way to move among days, or weeks before the event you fields and enter information.
  • Page 191 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 4 Press Done (left softkey). An untimed event can last DID YOU KNOW longer than a day.
  • Page 192 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R an appointment, you can mark that If you are using Exchange DID YOU KNOW appointment as private to hide it from Server 2007 , or Exchange Server 2003 with...
  • Page 193 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Start in: Specifies which view is If you don’t see an option on the screen, displayed when you open Calendar.

  • Page 194: Tasks

    Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 3 Select one of the following options: 2 Press More (left softkey) and select Tasks Beam an appointment to a nearby...
  • Page 195 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Occurs: Indicates whether the task repeats at regular intervals and how often it repeats.

  • Page 196: Voice Notes

    Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Deleting a task Show start and due dates: Displays task start and due dates in the Tasks 1 Highlight the task you want to delete.
  • Page 197 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 3 Enter a new name for the note. 5 When you have finished recording, press Stop (left softkey).
  • Page 198 Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R V O I C E N O T E S...

  • Page 199: Chapter 11: Your Microsoft

    CHAP TE R ® Your Microsoft Office and other document tools Your Palm Treo 500 smartphone enables you to take your ® ™ office with you—including your Microsoft Office files. With ® Microsoft Office Mobile, you can carry, view, and manage...
  • Page 200 In this chapter Synchronizing your Microsoft Office files..... 201 Word Mobile ......... . 203 PowerPoint Mobile .

  • Page 201: Synchronizing Your Microsoft Office Files

    Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 202 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...

  • Page 203: Word Mobile

    Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 204 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 205 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...

  • Page 206: Powerpoint Mobile

    Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 207 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 208 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...

  • Page 209: Excel Mobile

    Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 210 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 211 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 212 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 213 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 214 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 215 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...

  • Page 216: Pdf Viewer

    Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 217 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...
  • Page 218 Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S ®...

  • Page 219: Chapter 12: Your Application And Info Management Tools

    CHAP TE R Your application and info management tools Your Palm Treo 500 smartphone comes equipped with a ® ™ variety of tools for managing and organizing your information. Get the most out of your smartphone: Install business, education, or leisure-time applications. After you use your...
  • Page 220 In this chapter Finding information ........221 Installing applications .

  • Page 221: Finding Information

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Finding information Device is similar to My Computer (Windows XP) or Computer (Windows Vista) on your computer.

  • Page 222: Installing Applications

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S To delete or rename an item, highlight •...
  • Page 223 If this occurs, you can indicate You can purchase a third-party DID YOU KNOW whether you want to continue the installation. application that lets you run Palm OS ® applications on your smartphone. Installing applications from the Internet You can use Internet Explorer Mobile to...
  • Page 224 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S file format directly from the Internet. For desktop software: Windows XP or files in any other format except CAB, you Installing Windows Mobile Device Center:...

  • Page 225: Removing Applications

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 5 Press Menu (right softkey), select 5 Navigate to the folder representing the Install, and then select Local (to install...

  • Page 226: Sharing Information

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S quickest, most convenient way to send your info or to receive info from another device.

  • Page 227: Beaming Information

    Other Windows Beaming information Mobile 6 Standard devices are always compatible with your Treo 500 smartphone. Your smartphone is equipped with built-in Beaming an entry or file Bluetooth wireless technology that enables...
  • Page 228 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 3 Select the name of the receiving device. 1 Press Home and then press Start...

  • Page 229: Using Expansion Cards

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Using expansion Inserting and removing expansion cards 1 Slide the battery cover off the back of cards your smartphone and remove the...
  • Page 230 6 Reinsert the battery and replace the battery cover. 7 Press and hold Power until the Palm logo appears. ® Repeat these steps when you want NOTE 4 Press the tray down toward the bottom to remove or replace an expansion card.
  • Page 231 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 1 Insert the expansion card into the expansion card also makes it easy to share expansion card slot.
  • Page 232 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Copying or moving applications and files 8 Press Menu (right softkey) and between your smartphone and an...

  • Page 233: Calculator

    Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 1 Insert the expansion card into the Before copying information to or renaming expansion card slot.
  • Page 234 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 2 Press More (left softkey) and Express the displayed number as a select Accessories...
  • Page 235 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Press Menu (right softkey) and select To display the number stored in memory: Press Menu (right softkey)
  • Page 236 Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S C A L C U L A T O R...

  • Page 237: Chapter 13: Your Personal Settings

    CHAP TE R Your personal settings Customizing is optional. But why not personalize your Palm ® Treo 500 smartphone to make it match your lifestyle and work ™ even harder for you? You can easily customize the sounds, fonts, screen colors, and more on your smartphone.
  • Page 238 In this chapter Home screen settings ........239 System sound settings.

  • Page 239: Home Screen Settings

    Y O U R P E R S O N A L S E T T I N G S Home screen settings Selecting your Home screen background You can use any picture that is stored on your smartphone, or on an expansion card (sold separately) inserted into your 5 Press Done (left softkey).

  • Page 240: System Sound Settings

    Y O U R P E R S O N A L S E T T I N G S 4 Select the Home Screen layout list and If you want to use a BEFORE YOU BEGIN then select the layout you want. downloaded sound file, a sound file on an expansion card (sold separately) inserted 5 Press Done...

  • Page 241: Press Menu

    Y O U R P E R S O N A L S E T T I N G S 6 Set any of the following options: The Automatic profile DID YOU KNOW switches from the Normal profile to Vibrate when the Calendar application on your smartphone indicates that you currently have an appointment.
  • Page 242 Y O U R P E R S O N A L S E T T I N G S Notification type: Sets how your 4 Set any of the following options: smartphone presents a notification when using this profile. Notification volume: Sets the notification volume associated with this profile.
  • Page 243 Y O U R P E R S O N A L S E T T I N G S New channel message: Sets the alert For most alert types, you can select tone for new incoming system Vibrate to have your smartphone vibrate messages from your wireless service rather than make a sound.

  • Page 244: Display And Appearance Settings

    Y O U R P E R S O N A L S E T T I N G S interaction are displayed before timing select (see Selecting your Home screen out. layout). In-call alert volume: Specifies the 1 Press Home and then press volume for alerts that arrive while you Start...
  • Page 245 Y O U R P E R S O N A L S E T T I N G S zero display, and measurement system (metric versus U.S.). Positive/Negative currency: Sets the currency symbol and position, the decimal symbol and position, digit-grouping symbol and group size, and negative number format.

  • Page 246: Application Settings

    Y O U R P E R S O N A L S E T T I N G S Application settings 5 Select the Keypad assignment list and then select the key you want to assign to this application. Creating keyboard shortcuts You can select a key that is DID YOU KNOW...

  • Page 247: Locking Your Smartphone And Info

    Y O U R P E R S O N A L S E T T I N G S Setting input options Add a space after word: Specifies whether a space appears after you 1 Press Home and then press insert a suggested word.
  • Page 248 Y O U R P E R S O N A L S E T T I N G S even if it is locked. You can lock any of the Locking the SIM card following: You can lock your SIM (Subscriber Identity Module) card to prevent unauthorized use Keyboard: Manually disable all buttons of your mobile account.
  • Page 249 Y O U R P E R S O N A L S E T T I N G S 4 Select Enable SIM PIN. times than allowed by your wireless service provider, the SIM card cannot be unlocked by entering the PIN. If this happens, you need the PUK (PIN Unlock Key) to unlock the SIM card.
  • Page 250 Y O U R P E R S O N A L S E T T I N G S synchronized info the next time you sync or Alt before entering numerals or (see Synchronizing information). punctuation. 8 Select Password and enter your 1 Press Home and then press password.

  • Page 251: System Settings

    Y O U R P E R S O N A L S E T T I N G S 1 Press Home and then press To set the display format for the date and Start (left softkey). time, see Setting display formats. 2 Press More (left softkey) and 1 Press Home...
  • Page 252 Y O U R P E R S O N A L S E T T I N G S Setting system alarms number key to switch between AM and System alarms let you set alarms that are not associated with a task or appointment. 5 Select the Alarm list and then select For example, you can use your smartphone whether you want the alarm to go off...
  • Page 253 Y O U R P E R S O N A L S E T T I N G S 5 Select the type of certificate you want 7 Press Done (left softkey). to view: How much storage space do I have left? Personal: Displays certificates that establish your identity when you log in 1 Press Home...
  • Page 254 Y O U R P E R S O N A L S E T T I N G S 2 Press More (left softkey) and Display time out: Specifies how many select Settings minutes the screen stays on during a period of inactivity.
  • Page 255 Y O U R P E R S O N A L S E T T I N G S Updating the system software 5 Select whether you want to run Windows Update manually or you want Windows Update lets you download it to check for updates automatically, security updates and other important and then press Next...

  • Page 256: Connection Settings

    Y O U R P E R S O N A L S E T T I N G S Obtain the following BEFORE YOU BEGIN To switch between manual and automatic information from your ISP or system updates, open Windows Update, press Menu administrator: (right softkey), and then select Change The type of network you are connecting...
  • Page 257 Y O U R P E R S O N A L S E T T I N G S 7 Select Phone number, User name, may not need to enter settings for each of Password, and Domain and enter the these options.
  • Page 258 Y O U R P E R S O N A L S E T T I N G S 6 Select each field and enter the VPN is required for accessing the corporate information you obtained from your network. If you need a VPN, you wireless service provider.

  • Page 259: (Right Softkey) And

    Y O U R P E R S O N A L S E T T I N G S 5 Select the connection you want to view 3 Select Connections, select More, and or change, or to create a new then select Proxy.

  • Page 260: Press Done (Left Softkey)

    Y O U R P E R S O N A L S E T T I N G S Menu (right softkey), and then Ending a data connection select Options. Set the number of If your service plan includes redial attempts, the interval for minutes-of-use fees for data connections, disconnecting after a period of...

  • Page 261: Chapter 14: Troubleshooting

    CHAP TE R Troubleshooting Although we can’t anticipate all the situations that might arise, this chapter provides helpful information and answers to some of the most commonly asked questions. For additional information and technical support, visit go.palm.com/treo500/.
  • Page 262 In this chapter Transferring info from another device ..... . . 263 Reinstalling the desktop software ......263 Resetting your smartphone .

  • Page 263: Transferring Info From Another Device

    You can purchase a third-party DID YOU KNOW by the system administrator. application that lets you run Palm OS ® ACCESS applications on your smartphone. 1 Shut down your computer and turn it on If you have questions about DID YOU KNOW again.

  • Page 264: Resetting Your Smartphone

    T R O U B L E S H O O T I N G Resetting your 4 Quit any active applications, including virus scanners and Internet security smartphone applications. 5 To reinstall the software, insert the Windows Mobile Getting Started CD Performing a soft reset into your computer’s CD drive and Performing a soft reset is similar to...
  • Page 265 Outlook email, Calendar, Contacts, and Tasks. You can also use a backup and restore solution. Make sure it’s an application that’s approved by Palm. Some third-party applications do not create a backup on your computer when you synchronize. If you do a hard reset, you may...
  • Page 266 2 Holding your smartphone screen side battery from Palm that is compatible with down, use two or more fingers to press Treo 500 models. Do not use a battery against the battery door to release it, from any earlier model of smartphone.

  • Page 267: Performance

    6 Press and hold Power until the Palm logo appears. ® Performance The applications are running slower than 3 Slide your finger under the left side of usual the battery and lift up to remove it.

  • Page 268: Screen

    T R O U B L E S H O O T I N G If the previous steps don’t fix the problem, For more tips on conserving battery life, try doing a soft reset (see Performing a soft see Maximizing battery life. reset).

  • Page 269: Network Connection

    1 Try the preceding suggestions for weak 320 x 240 screen resolution. signals. 2 Turn off your phone and turn it on again Network connection (see Turning your Palm Treo ® ™ smartphone on/off). 3 Perform a soft reset (see Performing a Signal strength is weak soft reset).
  • Page 270 T R O U B L E S H O O T I N G Your phone is on and a 3G UMTS My smartphone won’t connect to the data connection is active. You can Internet make and receive calls and transmit Your smartphone supports GPRS or UMTS data simultaneously.
  • Page 271 T R O U B L E S H O O T I N G 3 Select Phone. If a text message arrives but does not • display a notification, perform a soft 4 Select More and then select Networks. reset (see Performing a soft reset).

  • Page 272: Synchronization: Overview

    T R O U B L E S H O O T I N G and range can be affected by physical 5 Press Menu (right softkey), select obstacles, radio interference from Delete, and then press Yes (left nearby electronic equipment, and other softkey) to confirm the deletion.

  • Page 273: Synchronization: Desktop Sync Software

    T R O U B L E S H O O T I N G software, accessible from a link on the See Synchronization: Exchange NOTE Windows Mobile Getting Started CD that ActiveSync (wireless synchronization) for came with your smartphone. help with direct wireless synchronization with an Exchange server.
  • Page 274 T R O U B L E S H O O T I N G Press More (left softkey) twice Allow USB connections box is and select ActiveSync . Press checked, and click Connect. Menu (right softkey) and select 5 Perform a soft reset (see Performing a Connections.
  • Page 275 T R O U B L E S H O O T I N G 10 Uninstall the desktop sync software establish a sync relationship between that came with your smartphone, your smartphone and your computer. restart your computer, and then insert 12 If your organization uses a firewall or a the Windows Mobile Getting Started VPN connection, synchronizing with...
  • Page 276 T R O U B L E S H O O T I N G Synchronization finishes but info doesn’t If you’re still having problems, try the appear where it should following: First, check to see if any of these items 1 Make sure you’re synchronizing with applies to your situation: the intended desktop personal...
  • Page 277 T R O U B L E S H O O T I N G installed, reinstall it (see Reinstalling the 3 Manually enter any information you desktop software). added to your smartphone since the last time you synchronized. My video and music files won’t sync 4 Synchronize your smartphone and your 1 Make sure you have Windows Media computer.

  • Page 278: Synchronization: Exchange Activesync (Wireless Synchronization)

    T R O U B L E S H O O T I N G overloaded. Try again later. If the problem My Home screen settings are not restored persists, contact your system after a hard reset administrator. Settings such as the background image are not backed up during synchronization, so An alert tells me that there is not enough they can’t be restored after a hard reset.

  • Page 279: Email

    T R O U B L E S H O O T I N G An alert tells me the device timed out If you are synchronizing with an Exchange while waiting for credentials server and you’re unable to change your lock The Exchange server credentials screen settings, check with your system was left open too long.
  • Page 280 T R O U B L E S H O O T I N G Some email service providers have Scheduled email synchronization is not • other requirements specific to their working service. For example, Yahoo! requires If email synchronization is occurring and you to set up POP mail forwarding for you turn your smartphone off or the your Yahoo! account to download email...
  • Page 281 T R O U B L E S H O O T I N G offer this option at all; other providers Windows computer. For these features to require an upgrade for accessing email work correctly, the email client software on a smartphone.

  • Page 282: Web

    3 Press Menu (right softkey) and true home page. For example, if you enter select Configure Server. the address http://palm.com/support, it may resolve to http://palm.com/us/support. 4 Make sure the This server requires an If Internet Explorer Mobile can’t follow the...

  • Page 283: Bluetooth Wireless Technology

    T R O U B L E S H O O T I N G Desktop to see the full-size image (see turned on (see Turning on the option to Browsing the web). receive beamed information). A secure site refuses to permit a transaction Camera Some websites don’t support certain...

  • Page 284: Third-Party Applications

    T R O U B L E S H O O T I N G against your body or a stationary object preview image improves (see Removing (such as a wall). applications). Keep the subject of the pictures still. • Exposure time is longer with lower light Third-party levels, so you may see a blur.

  • Page 285: Making Room On Your Smartphone

    Windows Mobile 6 Standard operating system on your Remember that not all third-party smartphone. applications were written with the Treo 500 smartphone keyboard and 5-way navigator in 3 Delete the most recently installed mind. You may encounter strange behavior or...

  • Page 286: Voice Quality

    T R O U B L E S H O O T I N G Voice quality excessive memory. Move multimedia content and attachments to an expansion card, or delete large files from your smartphone (see Deleting Is the other person hearing an echo? messages and Deleting a message).
  • Page 287 T R O U B L E S H O O T I N G Is your voice too quiet on the other end? Be sure to hold the bottom of the smartphone, or the hands-free microphone, close to your mouth. Check the signal-strength indicator.
  • Page 288 T R O U B L E S H O O T I N G V O I C E Q U A L I T Y...

  • Page 289: Terms

    The software on your smartphone that they can exchange information over short exchanges and updates the information distances. For more info, visit on your Palm Treo 500 smartphone with bluetooth.com. See Connecting to devices ®...
  • Page 290 GPRS (General Packet Radio Service) same passkey on the other device. After you create a partnership between the A mobile Internet connectivity technology devices, you no longer need to enter the that allows persistent data connections. passkey. Partnership is also known as (Additional charges may apply.) See What paired relationship, pairing, trusted device, are all those icons?
  • Page 291 Palm Desktop software, Lotus Notes, and SIM (Subscriber Identity Module) card ® ACT!. PIMs generally store contacts, The smartcard, inserted into your schedules, tasks, and memos. smartphone, that contains your mobile account information, such as your phone PIN (personal identification number)
  • Page 292 Windows Mobile ® The time of inactivity that passes before The operating system of your Treo 500 the screen on your smartphone turns off. smartphone. Your smartphone uses The wireless features on your smartphone Windows Mobile 6 Standard edition. When are unaffected by this setting.
  • Page 293 Device Center on your computer, click Start, click All Programs, and select Windows Mobile Device Center. See Installing Windows Mobile Device Center: Windows Vista. T E R M S...
  • Page 294 T E R M S...

  • Page 295: Important Safety And Legal Information

    In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of body-worn accessories: • Reorient or relocate the receiving antenna. • A Palm brand body-worn accessory that has been tested for • Increase the separation between the equipment and receiver. ®...
  • Page 296 R&TTE Article 3.1 (a) Health and Safety Treo 500 • R&TTE Article 3.1 (b) EMC Palm declares that the above model of Treo 500 smartphone is • R&TTE Article 3.2 Spectrum Usage compliant with the regulations below. The declaration applies to the...
  • Page 297 Interference to Medical and Personal Electronic Devices Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF To view the highest reported (FCC) SAR values of the Treo 500, visit signals from your smartphone. palm.com/56005.
  • Page 298 health care facilities may be using equipment that could be sensitive of the smartphone must comply with laws and regulations pertaining to external RF energy. to lithium-ion batteries. Interference to Other Electronic Devices RF energy may affect CTIA Battery Handling Guidelines improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles.
  • Page 299 Do not take notes or look up phone numbers while driving. Do not take notes or look up phone numbers while driving. If you are reading an address book or business card while driving a car, Dial sensibly and assess the traffic; if possible, place calls when or writing a to-do list, then you are not watching where you are you are not moving or before pulling into traffic.
  • Page 300 ESD. Devices that you carry with you, such as your Palm The Federal Communications Commission (FCC) and the Food and device, build up ESD in a unique way because the static electricity Drug Administration (FDA) each regulate wireless telephones.
  • Page 301 The recommendation from Palm is that you take this precaution equipment against ESD. before connecting your Palm device to your computer, placing the Precaution against hearing loss Protect your hearing.
  • Page 302 I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N...

  • Page 303: Specifications

    Specifications Radio Dual-mode GSM/UMTS phone • GSM 900/1800/1900 • UMTS 2100 • GPRS Multi-slot Class 10, Class B • UMTS PS data • Phone features Personal speakerphone • Hands-free headset jack (2.5mm, 3-barrel connector) • Microphone mute option • Processor technology Marvell processor PXA 270 •...
  • Page 304 Display Up to 65,536 colors (16-bit color) • Resolution: 320 x 240 • User-adjustable brightness • Keyboard Built-in 30-key keyboard plus 5-way navigator • Backlight for low lighting conditions • Included software Phone Calendar • • Messaging (text, Tasks • •...
  • Page 305 Index accounts Add Favorite screen changing voicemail Add Folder command deleting email Add participant command NUMERICS getting help with making phone calls and Add Recipient command 112 calls 48, 247, 298 53, 56, 58, 70 112, 116, 130, 132 3G networks preventing unauthorized Add Server Source command 5-way navigator...
  • Page 306 blocking Allowed Message Types maximizing battery and copying option moving to expansion cards entering multiple 112, Alt key 117, 130, 144 alternative characters opening 38–40, 230 looking up animation 173, 207, 208 reinstalling 263, 265 selecting 136, 282 anniversaries running from expansion sending messages and anonymous messages cards...
  • Page 307 opening bars (signal) blocking phone calls 68–69 receiving battery Bluetooth, enabling or saving charging 20, 21–22, 24, disabling storing Bluetooth connections troubleshooting disposing of accepting Attendees list draining 22, 268 communicating over audio 169, 174, 297 inserting audio files operating guidelines for maximizing battery and authentication 22–24...
  • Page 308 Brightness command 165, Calendar application 83, 185, Camera Preview Mode Camera screen brightness, adjusting 165, Calendar icon 189, 191, 193 camera settings 167–169 167, 244 calendar icons Camera softkey browsing files and folders calendar options 193–194 camera specifications 221, 232 call barring 68–69 Cancel Bluetooth command...
  • Page 309 connections Clear Input History command computers contacts connecting to date and time settings Clear Now Playing command finding media files on email accounts 109, 111 installing from network settings clearing reinstalling desktop passwords calculator software on picture or video resolution web links sending ringtones over 165, 167, 283...
  • Page 310 connections categorizing applications battery life and 23, 24 changing info for items in folders Bluetooth devices 64–66, copying info for pictures and videos 153–156 deleting presentations detecting displaying copyrighted items device to PCs filtering corporate mail systems 104, hands-free car kits looking up 49, 60, 74, 187 107, 258, 281...
  • Page 311 web favorites See also information deleting credentials data service icons applications 225, 286 cropping pictures data service providers Call History list currency symbols data services 269, 270 contacts Custom ring tone list data transmission speeds email 118, 120, 121, 124 customer service date formats email accounts...
  • Page 312 turning on and off Display account picker check presentations 209, 216 usage guidelines for 295, print jobs display formats softkey actions device names. See Display Name option tasks 195, 196 usernames Display screen (Messaging) videos 169, 176, 179 devices web pages 147, 148, 150 See also Bluetooth display settings...
  • Page 313 email 94, 106, 114, 121, Edit sender’s message scheduling 106, 124 option searching 117, 221 files 150, 224 Edit Server Settings screen sending 61, 113, 120, images 124, 126, 148 multimedia messages editing. See changing setting alert tones for 135, 139 electrostatic discharge setting priority Outlook...
  • Page 314 email client software events Exchange servers Email command creating meeting requests changing passwords email distribution lists changing sync settings email options 119–125 creating untimed email providers deleting deactivating access to Email Setup screen 105, hiding receiving email and 104, 106, 107, 109, 110 marking as sensitive 107, 113, 114, 121 email shortcuts...
  • Page 315 transferring files to 174, deleting 222, 286 text 177, 231, 232 downloading 150, 224 firewalls 258, 273 transferring media to installing from Internet First day of week option Explorer Mobile. See Internet Fit To Screen option Explorer Mobile moving 5-way navigator 17, 29, 31, opening 204, 216...
  • Page 316 expansion cards GSM networks making phone calls and text GSM/3G Networks screen 52, 54, 66 formatting options hearing-impaired 297, 300 forms (web) 149, 283 help 12, 261 formulas hiding handset. See smartphone forwarding appointments hands-free car kits 63, 64, 66 messages 118, 135 events...
  • Page 317 erasing all international calls losing Internet icons 75, 206, 209, 216, 269 protecting 247–250 accessing 145, 147, 158 identity certificates 147, 223, receiving receiving email and 104, 252, 253 restoring 265, 266 107, 114 Ignore softkey sharing Internet Connection Sharing IM messaging 140, 242 storing...
  • Page 318 leading zeros SIM cards left softkey 17, 32 the keyboard Java applications libraries (media) looking up contacts 49, 60, JavaScript Library command 74, 187 Library screen losing key presses li-ion battery. See battery connections keyboard links 120, 136, 177 information accessing alternative See also web links passwords...
  • Page 319 Match whole words only message delivery forwarding 118, 135 check box confirmations 131, 134, including in response measurement units 137, 138 recording media files 84, 173, 175, Message format option rejecting anonymous 208, 277 Message Options command retrieving voicemail media libraries selecting links in Media Player 85, 163, 174...
  • Page 320 Microsoft Direct Push mobile phone numbers 130, displaying Microsoft Exchange forwarding ActiveSync. See Exchange mobile phones. See wireless making calls and 51, 55 ActiveSync phones opening Microsoft Office 45, 46, 199, Mobile to Market certificates overview receiving 134, 139 Microsoft Windows Mobile modems 158–159 replying to...
  • Page 321 116, notes smartphone adding 186, 195 workbooks online forums synchronizing 84, 98 worksheet cells online support (Palm) notifications navigating the screen 29–35 Open Call command confirming message navigating web pages opening delivery 131, 134, 137, navigator, 5-way...
  • Page 322 PDF Viewer 203, 216–217 selecting 33–35, 136 PDF Viewer icon pairing. See partnerships organizer features 45, 46, Peak times option Palm online support performance 267, 284 Palm OS apps 223, 263 orientation (slides) Personal Address Book Palm OS devices 89, 263...
  • Page 323 personal identification turning on or off phone number codes numbers (PINs) 70, 71, phone calls phone numbers 248, 250, 291 adding a second adding country codes personal information adjusting volume 25, 68 entering 24, 47, 48 249, 250, 289 automatically answering hiding 134, 138 personal information...
  • Page 324 adjusting contrast Plain Text formats preferences adjusting resolution Play Slide Show command Preferred Networks option attaching to messages 126, 132, 144, 170 Play softkey 135, 176 preinstalled applications creating caller ID Play sounds option presentation list display cropping Play/Pause command presentations 206, 207, 208 deleting...
  • Page 325 Prompt if device unused for recording expansion cards check box messages Rename command Properties command videos 166–167 renaming protecting info 247–250 voice notes 144, 196 email accounts 105, 107 proxy servers recurring appointments. See expansion cards PUK (PIN unlock key) 249, repeating appointments items in folders...
  • Page 326 defaults 140, 181 Safety Statement (FCC) arranging web pages information 265, 266 Save copies of sent items caring for Resume playback option check box changing color schemes Return key Save password check box reverse type 94, 105 disabling touch-sensitivity Review all download settings Save Playlist command option 106, 109...
  • Page 327 Secure Sockets Layer (SSL) multimedia messages shortcuts 39, 118, 246 110, 147, 291 131, 133, 138, 188 Show Pictures option secure websites pictures 126, 132, 144, Show start and due dates security 155, 247–250 option security certificates 147, ringtones Show week numbers option 223, 252, 253 text messages 59, 61,...
  • Page 328 Slide Show screen overview 17–19 Sort By command 195, 206 slide shows 168, 170, 206, personalizing Sort by list purchasing accessories for Sort command slide timing option 12, 64 sort options 195, 206 slide transitions 207, 208 resetting 264–266 sort order 120, 206, 215 slides 133, 135, 207...
  • Page 329 starting synchronization installing 81, 82, 85, 86 Excel Mobile Bluetooth devices 96–97 opening PowerPoint Mobile checking status of 91, 93 running Word Mobile 203, 206 customizing selecting static electricity defined synchronizing status icons Exchange servers and email 82, 84, 91, 114, 276 stereo headphones hard resets and 265, 266...
  • Page 330 Task Manager 40, 267 text captions third-party applications tasks Text Input Settings option 5-way navigator and adding 194, 195 deleting adding notes to Text Message screen 129, getting help with categorizing installing 222, 223, 284, completing text message service center customizing losing deleting...
  • Page 331 touch-sensitivity, disabling Unicode language setting vCalendar attachments vCard attachments 133, 281 transmission delays unlocking Video command Treo device. See smartphone device video files 131, 170, 173 Treo My Documents folder the keyboard video mode Unmute softkey video options troubleshooting unretrieved voicemail Video screen 169, 179 trusted device list...
  • Page 332 View certificate details option tasks 195, 196 VPN connections 106, 114, videos 169, 176, 179 View privacy statement web pages 147, 148, 150 option workbooks 209–210 waking up the screen View Timers command virtual private networks. See warnings 243, 297 viewing VPN connections weak signals...
  • Page 333 changing to unsecured Windows Live icon wireless features 19, 23, 46, Windows Live Mail 140, 254, 284 displaying properties 140–142 Wireless Manager 23, 46, downloading from Windows Live Messenger hiding images on 140, 143–144 wireless modems 158–159 moving to previous Windows Live Messenger wireless phones opening...
  • Page 334 moving areas in switching zoom options (camera) naming cells Wrap to Window option zooming (screen) 204, 207, removing elements in selecting elements on ZIP files sorting info in I N D E X...
  • Page 336 PN: 406-11311-00...

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