Service Report; Backing Up Your System Data - Lowrance HDS PRO Operator's Manual

Service report

The system has a built-in service assistant that creates a report
about the unit. The service report is used to assist in technical
support enquiries.
It can also include information about devices connected to the
network(s).
The report includes the software version, serial number, and
information from the settings file.
If you call technical support before creating the report, you can
enter an incident number to assist with tracking. You can attach
screenshots and log files to the report.
Ú Note:
There is a 20MB limit for the report attachments.
The report can be saved to a storage device and emailed to support.
You can also upload it directly if you have an internet connection.

Backing up your system data

It is recommended to regularly copy user data and your system
settings database as part of your back-up routine.
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Maintenance| HDS Pro Operator Manual