Advertisement
SERVICE MANUAL
5-3.2.
JAM11/12/13 Feed Jam 1
Explanation
When the printer is reset, there is paper at PS1-1 or 1-2 or 1-3 sensor, or
Paper did not reach PS2 sensor before specified time passed after the paper reached PS1-1 or 1-2
or 1-3 sensor, or
When a paper is picked without any retry, PS1-1 or 1-2 or 1-3 sensor is already on (paper is in).
Troubleshooting Procedure
<010> Does this jam occurs before the paper is fed? (then the problem may on PS1 sensor, else on
PS2 or feeding mechanism) <Y:020, N:100>
<020> Is there something clogging at the PS1-1 or PS1-2 or PS1-3 sensor (paper pieces, etc.)?
<Y:022, N:030>
<022> Remove anything clogging at the sensor.
<024> Does this jam still occur? <Y:030, N:Exit>
<030> Replace the sensor PS1-1 or PS1-2 or PS1-3.
<032> Does this jam still occur? <Y:040, N:Exit>
<040> Check damages or pinches of wire, cable, and connector.
In case of Jam11: Check between CN2 on the mechanism controller PCB and the sensor PS1-1 on
the upper feed unit.
In case of Jam12: Check between CN3 on the mechanism controller PCB and the sensor PS1-2 on
the middle feed unit.
In case of Jam13: Check between CN4 on the mechanism controller PCB and the sensor PS1-3 on
the lower feed unit.
<042> Does this jam still occur? <Y:200, N:Exit>
<100> Remove the lower right cover and the column cover, then check the transport rollers
(rollers of the lower right cover) and the drive belt.
<110> Is there something clogging at the transport rollers, or the drive belt coming off or twisted?
<Y:112, N:120>
<112> Remove anything clogging at the rollers, install the belt correctly.
<114> Does this jam still occur? <Y:120, N:Exit>
<120> Is there unrepairable damage on the transport rollers? <Y:122, N:130>
5-168
Advertisement
Chapters
Troubleshooting
