Troubleshooting
January 2023
2.1.1
Check status
Click the Check Status button if any of the LEDs are yellow or red to see more
specific information causing the status alarm. Some alarms do not require an
acknowledgement and will clear automatically when the alarm condition goes
away. Alarms that require a user to acknowledge them will have a button to the
right titled ACK. Clicking the ACK button changes the button text to Wait and
sends a request to the meter to clear the alarm. The alarm will disappear from the
Check Status dialog once the alarm actually clears.
Click the Check Status button and MeterLink opens the Status Summary dialog
box that gives a short description of all alarms present.
Figure 2-3: Status Summary
A. Active alarm conditions from Meter Monitor page
B. Status Summary page with alarm examples
Following is a list and a brief description of the types of alarms:
•
System
•
Power loss
•
Field I/O
•
Validity
•
Comms
•
Check Status
2.1.2
System alarm
The System alarm indicates a failure in the hardware that should be addressed by
a service technician. This includes memory checksum errors and communication
errors within the hardware. A Red LED indicates a System alarm condition. Collect
a Maintenance log and an audit/alarm log and then, contact your Emerson Flow
service representative.
14
Maintenance and Troubleshooting Manual
Emerson.com/Rosemount
00809-0100-3814