Supermicro SuperWorkstation SYS-531A-I User Manual
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Supermicro SuperWorkstation SYS-531A-I User Manual

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SuperWorkstation
SYS-531A-I
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperWorkstation SYS-531A-I

  • Page 1 SuperWorkstation SYS-531A-I USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Contacting Supermicro ......................7 Chapter 1 Introduction 1.1 Overview ..........................8 1.2 System Features ........................9 Front View ...........................9 Control Panel .........................10 Rear View ..........................11 Side View ..........................12 1.3 Motherboard Layout ......................13 Quick Reference Table ......................14 System Block Diagram ......................16 Chapter 2 Workstation Installation 2.1 Overview ..........................17...
  • Page 5 Preface 3.4 Memory ..........................32 Memory Support ........................32 DDR5 Memory Support ....................32 Memory Population Table ....................32 General Guidelines for Optimizing Memory Performance ..........33 DIMM Installation ......................34 DIMM Removal .........................34 3.5 M.2 Installation ........................35 M.2 Heatsink Installation (Optional) ..................35 2280 M.2 Device Installation .....................36 22110 M.2 Device Installation ...................37 PCI Expansion Card Installation ..................38 3.6 Motherboard Battery ......................39...
  • Page 6 7.5 Frequently Asked Questions ....................80 7.6 Battery Removal and Installation ..................81 Battery Removal ........................81 Proper Battery Disposal ....................81 Battery Installation ......................81 7.7 Returning Merchandise for Service ..................82 7.8 Contacting Supermicro .......................83 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 7: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 8: Chapter 1 Introduction

    Mid-Tower (WxHxD) 7.6 x 16.7 x 21.2 in. (193 x 424 x 536 mm) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-531A-I have been certified as compliant with UL or CSA: 735-12, 735D4-S12X13.

  • Page 9: System Features

    Chapter 1: Introduction 1.2 System Features The SYS-531A-I is a mid-tower barebone workstation system designed for small and medium- sized businesses. The workstation can be suitable for ID designers, simulation, CAD/CAE/ CAM, artwork designers. It targets in applicaions like simulation, art editing, educational industry or other professional applications.

  • Page 10: Control Panel

    Chapter 1: Introduction Control Panel Power and LED buttons are located on the control panel on the front of the chassis along with several USB ports. Power Button HDD LED Two USB 3.2 Gen1 Type A USB 3.2 Gen2 Type C Headphone Out Mic-In Figure 1-2.

  • Page 11: Rear View

    Chapter 1: Introduction Rear View Power Supply Rear I/O Ports PCIe Expansion Slots Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supply One PS2 1200W multi-output 80Plus Platinum power supply Rear Exhaust Fan One 12-cm internal cooling fan Rear I/O Backpanel For details, see 4.3 Input/Output...

  • Page 12: Side View

    Chapter 1: Introduction Side View 1200W Power Supply Two 5.25" Drive Bays DDR5 ECC RDIMM Rear Exhaust Fan CPU Heatsink Four Internal 3.5" Drive Bays (optional) Drive Cage (Optional) PCIe 5.0 x16 Slots Two PCIe 5.0 M.2 12-cm Front Cooling Fan Figure 1-4.

  • Page 13: Motherboard Layout

    Chapter 1: Introduction 1.3 Motherboard Layout Below is a layout of the X13SRA-TF motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 14: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 Clear CMOS (Onboard) Contact Pads to Clear CMOS JCMOS Clear CMOS (Onboard) Pins 1-2 (Normal) JPAC1 HD Audio Enable / Disable Pins 1-2 (Enabled) JPL1, JPL2 LAN1/LAN2 Enable / Disable Pins 1-2 (Enabled) JPME2 Intel Manufacturing Mode...
  • Page 15 Front Access USB 3.2 Gen. 2 x2 Header (20Gb, Type C) VGA Port (through BMC) Note: For detailed instructions on how to configure VROC RAID settings, please refer to the VROC RAID Configuration User's Guide posted on the web page under the link: http://www. supermicro.com/support/manuals/.

  • Page 16: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. SVID VR14s DIMMA1 PCIE_PE1 G5 x16 SLOT Location #4 DIMMA2 PCIe x16 JPCIE3 DIMMB1 64L & 112L DIMMB2 PCIE_PE2 G5 x16 SLOT Location #2...

  • Page 17: Chapter 2 Workstation Installation

    PCBs by their edges and keep them in anti-static bags when not in use. 2.2 Unpacking the System Inspect the box in which the SuperWorkstation SYS-531A-I was shipped, and note if it was damaged in any way. If any equipment appears damaged, file a damage claim with the carrier who delivered it.
  • Page 18 Chapter 2: Workstation Installation • Use a regulating uninterruptible power supply (UPS) to protect the workstation from power surges, voltage spikes and to keep your system operating in case of a power failure. • Allow the power supply unit to cool before touching it. •...

  • Page 19: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 20: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-735D4-1K26B has removable side covers for interior access. Caution: Except for short periods of time, do not operate the system without the cover in place. The chassis covers must be in place to allow proper airflow and prevent overheating. Removing the Side Cover 1.

  • Page 21: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustrations only. Your components may look different.

  • Page 22: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Intel Xeon Processor Intel Xeon W-2400 series CPU (64L, MCC) 2. Processor Carrier Carrier E1B (P/N: SKT-1424L-001B-LTS) For MCC CPU 3.

  • Page 23: Overview Of The Cpu Socket

    Chapter 3: Maintenance and Component Installation Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1. Plastic Protective Cover 2. CPU Socket...

  • Page 24: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the Intel Xeon processor. 1. Heatsink with Thermal Grease 2. Processor Carrier 3. Intel Xeon Processor 4.

  • Page 25: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly To install a processor into the processor carrier, follow the steps below: 1. Before installation, make sure the lever on the processor carrier is pressed down as shown below. 2.

  • Page 26: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Heatsink Module After creating the processor carrier assembly Processor Carrier Assembly for the processor, mount it onto the heatsink (Upside Down) to create the processor heatsink module (PHM): 1. Turn the heatsink over. If this is a new heatsink, the thermal grease has been pre-applied.

  • Page 27: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 28: Installing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install it onto the CPU socket: 1. Align pin 1 of the PHM with the printed triangle on the CPU socket. See the left image below.
  • Page 29 Chapter 3: Maintenance and Component Installation 6. Place the fan on top of the heatsink so that the fan shroud and the top of the heatsink are properly aligned. 7. Insert the torx screw into the screw hole on top of the heatsink and use a Torx screwdriver to to tighten the screw.

  • Page 30: Uninstalling The Fan Before Removing The Phm

    Chapter 3: Maintenance and Component Installation Uninstalling the Fan before Removing the PHM Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and unplug the AC power cord from all power supplies. Then follow the steps below to uninstall the fan: 1.

  • Page 31: Removing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module 1. Use a T30 Torx-bit screwdriver to loosen the four screws. You can start with any screw, but make sure to loosen the screws in a diagonal pattern. 2. Press the four rotating wires inwards to unlatch the PHM from the socket.

  • Page 32: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to pre vent any possible damage. Memory Support This motherboard supports up to 512GB of RDIMM and 2TB of 3DS RDIMM with speeds of up to 4800MT/s (1DPC) and 4400MT/s (2DPC) in eight ECC DDR5 (288-pin) SMD DIMM slots.

  • Page 33: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • It is recommended to use DDR5 memory of the same type, size, and speed. • The motherboard will support odd-numbered modules (one module installed). However, to achieve the best memory performance, a balanced memory population is recommended. JUIDB1 UID-LED USB8...

  • Page 34: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots based on the recommended DIMM population tables in the previous section. Locate DIMM memory slots on the X13SRA-TF motherboard as shown on the left. REV:1.01 DESIGNED IN USA 2.

  • Page 35: Installation

    REV:1.01 DESIGNED IN USA below to install the M.2 device. Note: It is strongly recommended that you install an optional Supermicro M.2 heatsink (p/n SNK-C0156L) on the M.2 device. M.2 Heatsink Installation (Optional) 1. Remove the thermal pad protective films Heatsink Cover from the cover and the tray of the M.2...

  • Page 36: 2280 M.2 Device Installation

    3. Insert the M.2 device or the heatsink assembly into the M.2 socket at a 30-degree angle and press it down. 4. Tighten the standoff screw to secure the M.2 device or the heatsink assembly into place. Do not overtighten so as to avoid damaging the M.2 device. Standard M.2 device M.2 device with Supermicro heatsink...

  • Page 37: 22110 M.2 Device Installation

    2. Insert the M.2 device or the heatsink assembly into the M.2 socket at a 30-degree angle and press it down. Standard M.2 device M.2 device with Supermicro heatsink 3. Tighten the standoff screw to secure the M.2 device or the heatsink assembly into place. Do not overtighten so as to avoid damaging the M.2 device.

  • Page 38: Pci Expansion Card Installation

    Chapter 3: Maintenance and Component Installation PCI Expansion Card Installation After the motherboard has been installed, expansion cards may be installed. Installing Expansion Cards 1. Begin by removing power from the system as described in Section 3.1 and remove the side cover as described in Section 3.2.

  • Page 39: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Battery Removal To remove the onboard battery, follow the steps below: 1.

  • Page 40: Storage Drives

    Chapter 3: Maintenance and Component Installation 3.7 Storage Drives The SYS-531A-I supports four internal 3.5" SATA drives installed in a rotating cage. Release Tab HDD Cage Figure 3-4. Removing the Internal Hard Drive Cage Drive Cage The drive cage rotates to access the drives. Rotating the Hard Drive Cage 1.
  • Page 41 Chapter 3: Maintenance and Component Installation Release Tabs Figure 3-5. Removing a Drive Carrier from the Cage Removing and Installing 3.5" Hard Drives 1. Begin by removing power from the system as described in Section 3.1 and remove the side cover as described in Section 3.2.
  • Page 42 Chapter 3: Maintenance and Component Installation Release Tab Figure 3-6. Remove a Drive Carrier from the Cage 6. If a hard drive is already present, pull the sides of the carrier and remove the drive from the carrier. 7. Insert a new drive into the carrier and push the sides of the carrier together. 8.
  • Page 43 Chapter 3: Maintenance and Component Installation Optional Screw Figure 3-7. Installing a Hard Drive...

  • Page 44: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling The cooling system for the SYS-531A-I includes two 12-cm fans. Fans One 12-cm exhaust fan is mounted in the chassis rear below the power supply. The other 12-cm cooling fan is at the chassis front. Exhaust Fan Rubber Pins Figure 3-8.
  • Page 45 Chapter 3: Maintenance and Component Installation Replacing or Installing the Front Fan Remove power from the system as described in Section 3.1 and remove the side cover as described in Section 3.2. 2. Insert the four rubber pins through the front fan bracket and into the mounting holes in the front fan.

  • Page 46: Power Supply

    Chapter 3: Maintenance and Component Installation 3.9 Power Supply The SuperWorkstation SYS-531A-I includes one PS2/ATX 1200W 80Plus Platinum Level power supply. The power supply is auto-switching capable. This feature enables it to automatically sense the input voltage and operate at a 100-240Vac, 50-60Hz, 12-8A.

  • Page 47: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 48 Chapter 4: Motherboard Connections (Continued from previous page) Important: To provide adequate power supply to the motherboard, be sure to connect the 24-pin ATX PWR and the required 8-pin PWR connectors to the power supply. Failure to do so may void the manufacturer warranty on your power supply and motherboard. When installing multiple GPU cards, it is recommended that you connect the 24-pin ATX power connector and both 8-pin power connectors (JPW2 and JPW3) to the power supply.

  • Page 49: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There are five 4-pin fan headers (FAN 1-2, FAN A-C) on the motherboard. All these 4-pin fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the IPMI 2.0 interface.
  • Page 50 Chapter 4: Motherboard Connections JSPDIF_OUT Header The SPDIF OUT (JSPDIF_OUT) is used for digital audio output. You will also need the appropriate cable to use these features. SPDIF OUT Pin Definitions Pin# Signal S/PDIF_OUT Ground Speaker/Buzzer Header On the JD1 header, pins 1-4 are for the speaker and pins 3-4 are for the buzzer. If you wish to use an external speaker, connect its cable to pins 1-4.
  • Page 51 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 header is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 52 Chapter 4: Motherboard Connections Standby Power The Standby Power header is located at JSTBY1 on the motherboard. You must have a card with a Standby Power connector and a cable to use this feature. Refer to the table below for pin definitions.
  • Page 53 Chapter 4: Motherboard Connections PCIe 5.0 x4 M.2 Sockets The motherboard has two PCIe 5.0 x4 M.2 sockets (M.2-C01 and M.2-C02). M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. The M.2 sockets on the motherboard support NVMe SSDs in the 2280 and 22110 form factors and RAID 0 and 1. Overheat/Fan Fail LED Header Header JOH1 is used to connect to an LED indicator to provide warnings of chassis overheating and fan failure.

  • Page 54: Front Control Panel

    These connectors are designed specifically for use with Supermicro chassis. Refer to the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 55 Chapter 4: Motherboard Connections Power On & BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system or display BMC/BIOS status. Refer to the tables below for more information.
  • Page 56 Chapter 4: Motherboard Connections Information LED (OH/Fan Fail/PR Fail/UID LED) The Information LED (OH/Fan Fail/PWR Fail/UID LED) connection is located on pins 7 and 8 of JF1. The LED on pin 7 is active when the UID button (JUIDB1) on the rear I/O panel is pressed.
  • Page 57 Chapter 4: Motherboard Connections FP Power LED The Front Panel Power LED connection is located on pins 15 and 16 of JF1. Refer to the table below for pin definitions. FP Power LED Pin Definitions (JF1) Pin# Definition 3.3V FP PWR LED NMI Button The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JF1.

  • Page 58: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. JUIDB1 UID-LED USB8 (USB3.2 GEN2X2) JPAC1 AUDIO FP HD AUDIO JSPDIF_OUT COM1 LAN2 LAN1...
  • Page 59 Chapter 4: Motherboard Connections Back Panel High Definition Audio (HD Audio) The motherboard features a 7.1+2 Channel High Definition Audio (HDA) codec that provides 10 DAC channels. The HD Audio connections simultaneously supports multiple-streaming 7.1 sound playback with two channels of independent stereo output through the front panel stereo out for front, rear, center, and subwoofer speakers.
  • Page 60 Chapter 4: Motherboard Connections Universal Serial Bus (USB) Ports and Headers The motherboard provides the following USB ports on the rear I/O panel: • Four USB 3.2 Gen. 2 ports (USB4, USB5, USB6, USB7) • One USB 3.2 Gen. 2 x2 port (USB8) The motherboard also provides the following headers for front accessible USB connections with a cable (not provided): •...
  • Page 61 BMC on the motherboard. For more details on the UID LEDs and BMC LEDs, refer to the tables on next page. Also, refer to the BMC User'd Guide posted on our website at http://www.supermicro.com for more information on BMC. UID/BMC Reset Switch (JUIDB1) Features &...

  • Page 62: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 63 Chapter 4: Motherboard Connections CMOS Clear JBT1 and JCMOS are used to clear CMOS, which will also clear any passwords. Instead of pins, the JBT1 jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.
  • Page 64 Chapter 4: Motherboard Connections LAN Port Enable/Disable JPL1 and JPL2 allow you to enable the onboard LAN ports (LAN1 and LAN2). The default setting is pins 1-2 to enable the connections. Refer to the table below for jumper settings. LAN Enable/Disable Jumper Settings Jumper Setting Definition...
  • Page 65 Chapter 4: Motherboard Connections Watchdog Watchdog (JWD1) is a system monitor that can reboot the system when a software application hangs. Close pins 1-2 to reset the system if an application hangs. Close pins 2-3 to generate a non-maskable interrupt (NMI) signal for the application that hangs. Refer to the table below for jumper settings.

  • Page 66: Led Indicators

    Status Code LED LED8 is an alphanumeric display with two LED digits to provide the status or POST code when the motherboard is powered on. Please download the following AMI publication for a complete list of POST codes: https://www.supermicro.com/manuals/other/AMI_AptioV_BIOS_ POST_Codes_for_SM_Motherboards.pdf...

  • Page 67: Chapter 5 Software

    1. Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using an external USB/SATA DVD drive, or a USB flash drive. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 68 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 69: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 70: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 71: Ipmi

    When logging in to the BMC for the first time, please use the unique password provided by Supermicro to log in as an administrator. After loggin in, you can change the administrator password to protect your security. When logging in as an administrator, you can also create a user account and set the password of your choice for subsequent logins.

  • Page 72: Chapter 6 Optional Components

    FAN-0077L4-1 6.2 Mobile Rack The SuperWorkstation SYS-531A-I allows to install an optional Supermicro mobile rack (CSE-M14TQC or CSE-M28SACB) in place of one or two 5.25" bays. The CSE-M14TQC supports four 2.5" solid state disk drive bays with SATA3 or SAS3 connections and takes up one 5.25"...
  • Page 73 Chapter 6: Optional Components Installing the Mobile Rack 1. Remove one tray or two adjacent trays from the chassis. 2. Remove the drive tray rails. 3. Install a drive tray rail onto each side of the mobile rack. Make sure the arrow on the rail points toward the front of the chassis.

  • Page 74: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, www.supermicro.com. Products Figure 7-1. Supermicro Website • Specifications for workstations and other hardware are available by clicking on Products. • The Support option offers downloads (manuals, BIOS/BMC, drivers, etc.), FAQs, RMA, warranty, and other service extensions.

  • Page 75: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to BMC.

  • Page 76: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 77: System Boot Failure

    Chapter 7: Troubleshooting and Support System Boot Failure If the system does not display Power-On-Self-Test (POST) or does not respond after the power is turned on, check the following: 1. Check for any error beep from the motherboard speaker. • If there is no error beep, try to turn on the system without DIMM modules installed. If there is still no error beep, replace the motherboard.

  • Page 78: When The System Becomes Unstable

    Chapter 7: Troubleshooting and Support When the System Becomes Unstable A. If the system becomes unstable during or after OS installation, check the following: 1. Memory: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Click on the "Tested Memory List"...

  • Page 79: Technical Support Procedures

    Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problems with the specific system configuration that was sold to you.

  • Page 80: Frequently Asked Questions

    BIOS revision to make sure that it is newer than your BIOS before downloading. Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.

  • Page 81: Battery Removal And Installation

    Chapter 7: Troubleshooting and Support 7.6 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Use a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 82: Returning Merchandise For Service

    For faster service, you can also request a RMA authorization online (http://www.supermicro. com/RmaForm/). This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alternation, misuse, abuse or improper maintenance of products.

  • Page 83: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 84: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 85 Appendix A: Standardized Warning Statements for AC Systems Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 86 Appendix A: Standardized Warning Statements for AC Systems . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 87 Appendix A: Standardized Warning Statements for AC Systems Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 88 Appendix A: Standardized Warning Statements for AC Systems Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 89 Appendix A: Standardized Warning Statements for AC Systems Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 90 Appendix A: Standardized Warning Statements for AC Systems ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 91 Appendix A: Standardized Warning Statements for AC Systems Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 92 Appendix A: Standardized Warning Statements for AC Systems Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 93 Appendix A: Standardized Warning Statements for AC Systems Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 94 Appendix A: Standardized Warning Statements for AC Systems ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가...
  • Page 95 Appendix A: Standardized Warning Statements for AC Systems ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 96 Appendix A: Standardized Warning Statements for AC Systems Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 97 Appendix A: Standardized Warning Statements for AC Systems ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스...
  • Page 98 Appendix A: Standardized Warning Statements for AC Systems ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 99 Appendix A: Standardized Warning Statements for AC Systems Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 100 Appendix A: Standardized Warning Statements for AC Systems Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 101 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 102 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 103 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 104: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Supports a single Intel Xeon W-2400 (64L) series processor in Socket E1 LGA4677, with up to 24 CPU cores and a thermal design power (TDP) of up to 225W. Chipset Intel PCH W790 BIOS AMI BIOS ACPI 3.0 or later, PCI firmware 4.0 support, BIOS rescue hot-key, SPI dual/quad speed support, RTC (Real Time Clock)
  • Page 105 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 40º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, CSA/UL, CB Applied Directives, Standards...

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