The Printer Does Not Print; The Lcd Screen Or All Lights Are Off; The Lcd Screen Or Lights Came On And Then Went Out; The Lcd Screen Or Lights Are On - Epson WorkForce Pro WP-4500 Series User Manual

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The Printer Does Not Print

The LCD screen or all lights are off

❏ Press the P button to make sure the printer is on.
❏ Turn off the printer and make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.

The LCD screen or lights came on and then went out

The printer's voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the
label on the back of the printer.
Caution:
c
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.

The LCD screen or lights are on

❏ Turn off the printer and computer. Make sure the printer's interface cable is securely plugged in.
❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
❏ If you are connecting the printer to your computer via a USB hub, connect the printer to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the printer to
your computer without the USB hub.
❏ If you are connecting the printer to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏ Turn off the printer and the computer, disconnect the printer's interface cable, then print an operation check
page.
"Running a printer operation check" on page 149
&
❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
❏ Users of Windows can clear any stalled print jobs from the Windows Spooler.
"Canceling Printing" on page 45
&
❏ Uninstall the printer driver, then reinstall it.
"Uninstalling Your Software" on page 146
&
User's Guide
Troubleshooting for Printing
168