Solving Problems
The following causes can be considered.
For Windows users, you may use the printer fonts substituted for specified TrueType fonts.
Solutions
In the printer driver's Maintenance tab, select Extended Settings, and then clear Print TrueType fonts
with substitution.
The selected font is not supported by your printer.
Solutions
Select a font that is supported by the printer in the application, and then print.
Printer Does Not Print Correctly While Using PostScript Printer Driver
The following causes can be considered.
There is a problem with the data.
Solutions
❏ If the file is created in an application that allows you to change the data format, such as Adobe
Photoshop, make sure that the settings in the application match the settings in the printer driver.
❏ EPS files made in binary format may not be printed correctly. Set the format to ASCII when making
EPS files in an application.
❏ For Windows, the printer cannot print binary data when it is connected to the computer using a USB
interface. Set the Output Protocol setting on the Device Settings tab in the printer properties to
ASCII or TBCP.
❏ For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer
properties.
Cannot Solve Problem
If you cannot solve the problem after trying all of the solutions, contact Epson support.
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Cannot Solve Problem
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