SMA STP 50-40 Operating Manual page 108

11 Troubleshooting
Event number
10249
10250
10251
10252
108 STP50-4x-BE-en-23
Message, cause and corrective measures
[Interface]: network overloaded
The network is overloaded. There is no data exchange between the devices.
Corrective measures:
• Reduce the number of devices in the network.
• If necessary, increase the data query intervals.
[Interface]: package error rate [ok / high]
The package error rate has changed. If the package error rate is high, the net-
work is overloaded or the connection to the network switch or DHCP server
(router) is impaired.
Corrective measures if the package error rate is high:
• Ensure that with an Ethernet connection, the network cable and the
network connector are not damaged and that the network connectors are
correctly plugged.
• If necessary, increase the data query intervals.
• If necessary, reduce the number of devices in the network.
[Interface]: communication status goes to [OK / Warning / Error /
Not connected]
The communication status to the network switch or DHCP server (router) has
changed. An additional error message may be displayed.
[Interface]: communication disrupted
There is no valid signal on the network line.
Corrective measures:
• Ensure that with an Ethernet connection, the network cable and the
network connector are not damaged and that the network connectors are
correctly plugged.
• Ensure that the DHCP server (router) and any network switches are
signalizing correct operation.
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Operating manual